Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. Home Health Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy and informative

The new blood sample widget functions well. The instructions and advice regarding the sample kit are clear and practical (e.g., avoid taking a sample on a day when it would remain in a sorting office over a non-working day). The sample was processed comfortably within the advertised turnaround time. The report is straightforward and easy to understand.

March 10, 2026
Rated 5 out of 5 stars

I recently tried Thriva and had a very…

I recently tried Thriva and had a very positive first experience. The test kit arrived promptly, the instructions were clear, and the whole process was straightforward. I was particularly impressed with how quickly the results came back — I received comprehensive results within two days, which felt very efficient.
As someone new to the service, I found the platform easy to use and the results were presented in a clear, understandable way. I’m also due to have a blood test through my GP soon, so it will be interesting to compare both the results and the time it takes to receive them. Overall, a smooth and reliable first experience.

March 3, 2026
Rated 1 out of 5 stars

It is impossible to cancel

It is impossible to cancel this service. I have held a subscription against my will for about two years now. Every time they send me a test, I immediately send them an email trying to cancel the subscription. They say that I haven’t sent them the correct email under which the subscription was made. But it’s the only email address I’ve ever had. Apparently there’s no remedy for this situation other than bill me into perpetuity and send me tests that I do not use. Avoid it all costs.

March 6, 2026
Unprompted review
Thriva logo

Reply from Thriva

Hi Emily,

We're really sorry to hear that you've had trouble cancelling your subscription. For context, we only offer our personalised testing on a subscription basis because we believe it's most effective to track and improve your health over time.

We give all customers complete control to change, postpone or cancel their subscription at any time in the "Subscriptions" area of the account. You can cancel your subscription by going to https://thriva.co/manage/subscriptions and clicking 'Cancel subscription' at the bottom of the page.

If you're still having any difficulty cancelling your subscription, or if there's anything else we can do for you, please drop us an email to hello@thriva.co confirming the last 4 digits of your payment card used, your date of birth and your postcode used for delivery. With this information, we can try to find your Thriva account and look in to this for you.

Best,
Thriva

Rated 3 out of 5 stars

Not what i expected

I’m a bit confused about the value of this. I keep seeing adverts saying you should stop taking supplements you don’t need and instead base everything on your blood work. So I paid around £180 for the test, which isn’t cheap.

Now I’ve got the results back, but I still don’t really know what has changed or what supplements I should or shouldn’t take. Unless I pay even more money to speak to someone, the results don’t actually tell me what to do.

At the moment it feels pretty similar to going to the doctor for a blood test — you get numbers back but no real guidance unless you pay again. Maybe I’ve missed something, but I expected clearer direction after paying for the test.

March 6, 2026
Unprompted review
Thriva logo

Reply from Thriva

Hi John,

We're sorry to hear that you're disappointed in the level of guidance in your report. If your results fell within the normal range or it wasn't clinically appropriate, your report might not contain supplement recommendations. We recommend regular testing so that you can track and monitor how your health changes over time.

Your feedback has been shared with our clinical team and will be used to help us review how these reports are personalised, as well as how our service is advertised.

We want every report to be as helpful as possible — so if you'd like us to take another look, please drop us an email to hello@thriva.co.

Best,
Thriva

Rated 5 out of 5 stars

Happy to recommend

I’ve been using Thriva for several years and can highly recommend their service. You can adjust your subscription at will, you are provided with everything you need and the response is quick, reliable and easy-to-understand.

February 22, 2026
Rated 5 out of 5 stars

Love the easy one button clicker

Love the easy one button clicker to draw blood makes its so easy made a few mistakes but thriva were very helpful and sent me new test kits immediately the results were indepth informative and very easy to understand!

February 26, 2026
Rated 5 out of 5 stars

Great ultra fast service with good…

Great ultra fast service with good clear instructions for taking own blood sample and the selfdraw device was way easier to use than expected with no pain or struggling to get blood from a finger prick. Sent off package same day had results in under 48 hours, will definitely doing follow up tests to monitor my progress on my health journey. Thank you.

February 25, 2026
Rated 4 out of 5 stars

Good service!

Good service!
the report provided by the Dr was helpful and the results were easy to understand. Also the blood draw arm thing is great, much prefered over finger prick way!

Hoping they will add more test options in future and I look forward to tracking my health over time

February 3, 2026
Rated 5 out of 5 stars

Very fast results

Very fast results, good advice from doctors, the results and charts on the app are easy to understand with good explanations of each test and ways to improve

February 28, 2026
Rated 3 out of 5 stars

Okay for a initial test but no worth it long term

The autodraw device was very easy to use, results turnaround wasn’t as quick as other companies but still within 48 hours. My form wouldn’t save the choices for lifestyle and got stuck on 97% completion, so when it came to a doctor reviewing my results, he told me to excercise more. I excercise regularly so this pretty much rendered my personal feedback useless so I was upset about that, was fairly expensive as well and to retest in 3 months there was no discount applied so looking around £90 for a male hormone test alone which is expensive but the subscription was fairly easy to cancel

February 21, 2026

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