My new favourite brand!! I absolutely LOVE Thrivin, all these new collections are not helping my bank account as I want it all😩 Their design and colour range is amazing and continuously growing! I... See more
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At Thrivin Gymwear, we believe that fitness is more than just a routine – it’s a lifestyle that deserves to be celebrated with confidence and style. Since our founding in 2023, we’ve been dedicated to creating fitness apparel that goes beyond the ordinary, empowering women around the world to feel strong, confident, and beautiful.
Contact info
3762, 1007 N Orange St, 4th Floor, 19801, New Castle, United States
- info@thrivin.com
- thrivin-gymwear.com
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Replied to 24% of negative reviews
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I have always struggled with buying gym…
I have always struggled with buying gym wear, I’m 4 foot 10, I can never get the right length or waist size as I’ve bigger thighs the smaller sizes in other brands won’t come past my thoughts, with thrivin I can instantly feel comfortable, supported and not cautious of loose waist or baggy ankles, they fit me so well, my tops and bras which I’ve ordered from thriven have full support, nothing is too long on me and as a shorter girl that’s such an everyday issue with outfits, but with thrivin they feel like they were taoilored for my body, THANK YOU THRIVIN
Perfect fit love the colours soo very…
Perfect fit love the colours soo very snatching in the correct areas ☺️
Heavily advertised on Instagram thought…
Heavily advertised on Instagram thought i would give them a try...
Took a long time to come when they did arrive the fit was bad munching at the top of thigh bands...
Wanted to return to learn o can only get a third of my money back as part is shipping and a fee to pay back to the bank card I paid from..
By the time I send them back it's not worth the money I will recieve.
Waste of time from start to finish...
Have left them feedback but dont expect a reply...
Too tight in thigh area unwearable
I didn’t like the cut of the leggings I bought 3 pairs and they are just too tight in the thigh area, it felt like it was cutting my circulation. I would not be able to wear them what a waste
The website is so glitchy and its now…
The website is so glitchy and its now taken over 7 days and no sign of my stuff the reason why is because its a drop shopping shopify website so they get the products dirt cheap and charge us the earth and then have the cheek to charge 5.95 delivery.cost me £100 probs have to wait another week
Ok i am so satisfied with thrivin.best…
Ok i am so satisfied with thrivin.best customer service ever.And excellent material quality.i will buy gymwear again very soon. It's becoming an addiction.
I requested a size exchange
I requested a size exchange, and the customer service team responded very quickly. Although the style I originally wanted was no longer available, they offered me several alternative options and worked with me to find a solution that met my needs. I really appreciated their prompt communication and willingness to help throughout the process.
Writing another review because I truly…
Writing another review because I truly feel their customer service is WONDERFUL! They resolved my exchange issue so quick and shipped out my replacement in a very timely manner and just to mention they were kind the entire process through emails. Thank you!
Made an order of the wrong size
Made an order of the wrong size, emailed in and got a reply within minutes saying they have fixed it for me! Excellent customer service.
Won't buy again
So, I have ordered two times from Thrivin. First time they sent a mail that they didnt send the wole order at once. Nothing about why, just a mail saying these items are sent. A serious company would contact the customer to tell that the missing items are out of stock and wont be restocked. I had to contact them myself to know why not everything was sent at the same time and to get a refund for the missing items. They did refund me fast so that was a good thing.
Had no problems with my second order. The clothes fit snug wich I guessed. It would be weird if compression clothes would not fit snug. The material feels good. But I have a hard time to make the shorts and tights fit where they should to not give me a doubble butt instead of a bubble butt. I thought it might just are this way with that kind of clothing. But... I ordered from an other company and the shorts got in the right place right away. That made things clear for me. I wont order from Thrivin again.
I have never done a trust pilot review…
I have never done a trust pilot review before but had such a bad experience I felt it necessary. The returns process is absolutely awful. It is quite clear that they make the process as difficult and long as possible in order to run down your return window time and stopping you from getting your money back. Even on the returns portal there are multiple buttons that can catch you out that if pressed that give you store credit with an exchange rather refund.
The returns portal did not work for my order. I emailed several times and it has taken over a week to fix. Even after you have filled in the returns portal you then have to wait again for a return label. This was supposed to be emailed within 24hours. This has since passed and I have still not received this which means I am unable to send my items back and get a refund.
Would completely avoid at all costs! They will do anything to avoid giving you a refund for your unwanted items!
Very slow shipping
I LOVE their gym wear. And this is the second time i order from them. I would like to buy one in every style and color. BUT! What brings the raining down is the extremely slow shipping. It's been two weeks now and I still haven't got my order yet. That's a huge disappointment.
I always wear S size
I always wear S size. The leggings came and they are extremely tight on the glutes. It makes u look like your glutes are cut in the middle. Asked exchange, paid return label and they want me to drive 50 min to return it myself. Or pay again for pick up so the cost can go more than the leggings itself. The support said nothing they can do. So dissapointing and not recommended at all
Awful return process
Awful return process, you end up paying over 65 usd just to return your clothes or exchange size. The refund on the clothes was also not complete and the process takes over 3 months
We supposed that the package is lost
We supposed that the package is lost. So the team sent me another package.At the end I received both packages. I wanted to pay it. But they told me i don't need to pay it. Great conversation and experience. Thank you very much. I will definitely order soon from them. The pieces are comfortable and beautiful.
Super kind and helpful 🌸
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