Thunder Store delivered exactly what they said they would do. Computer is actually better than advertised. Dispatched the next business day after ordering. Beautifully packed with extra bubble wrappi... See more
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Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!
Contact info
Gulf Harbour, Whangaparaoa, 0930, Auckland, New Zealand
- hello@thunderstore.nz
- thunderstore.nz
Replied to 100% of negative reviews
Typically replies within 1 month
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This isn't my first time buying...
This isn't my first time buying off Thunder Store, honest seller and provides quality used laptops.
A 2nd purchase and good experience again
This is my 2nd purchase in Thunder Store. I received the Dell Monitor in 3 days, very well packaged, with all wires. The Monitor is in excellent condition: base and screen. Alex assistance was clear and supportive.
I recommend Thunder Store.
The service was awesome
The service was awesome, their was an issue with the courier and they sorted it out quickly. My laptop was exactly as they described, I'm very happy, would definitely purchase from them again.
Fast delivery and well packed
Easy to deal with, good packaging and the product description and photos are accurate.
Thunderstorm - a top team!
Thunderstorm team were very responsive to my initial enquiries and I was confident in their assurances to provide the quality product I was looking for. They had no reservations in offering any advice that would help me in my purchase and delivery of my laptop was quick. It,arrived beautify packaged and I am totally happy with the device.
Laptop
Ordered a refurbished laptop for my daughter. Its working well and was great value
Great laptop will buy again
Purchased a refurbished laptop it's been a great laptop no problems will buy again from thunder store
Brilliant experience
Thunder Store went above and beyond to help me out with getting a laptop for my daughter. Service was excellent and it's been a month since we purchased it and it's running great. Thanks again Alex.
Well packed arrived in 3 days
Well packed arrived in 3 days. Hubby pleased with his Lap Top would buy one again from this store for sure.
Very helpful service and follow-up…
Very helpful service and follow-up advice. This was/is greatly appreciated. I will definately recommend Thunder Store, actually have to a couple of people thinking of updating their computers.
What did Bill Gates wife say to him on their wedding night?
-"I can see why you called your company Microsoft".
Kind Regards
-Steve
Very Professional store
Very Professional store. Accurate, fair and reasonable description of the item and its current condition. I am very happy with my purchase and the manner in which it was packaged for delivery. Used a quality and reliable delivery service, so Full Marks on all the important things from me.
Laptop arrived very well packaged
Laptop arrived very well packaged, and seems to work as expected. Haven't worked out how to transfer old files over (a little basic instruction sheet could be helpful).
I thought it was supposed to be signed for on arrival, but was posted Non signature, so was just sitting on my doorstep.
I have purchased a desk top and laptops…
I have purchased a desk top and laptops from this store and have been more than happy with the goods.
Great communication - helpful and prompt
Great communication - helpful and prompt. Helped me with my questions and led me to deciding which of the two options I'd selected were best for my intended usage. Product is as described, no problems experienced. Would recommend.
LAptop
Thanks for the laptop, we are really happy with it. Took a few days and it arrived safe with the charger.
Packed really well and secure in the box.
Would definitely trade again with this business:)
Thank you guys for my refurbished…
Thank you guys for my refurbished laptop. Does everything I needed it for and very satisfied with the purchasing process, easy and quick.
Its been two weeks since I've received the laptop and so far no issues.
Will definitely recommend you guys to family n friends, cheers!
Product was ok
Product was ok. Delivered on time. Would definitely do another purchase in the future
Quality tech at bargain prices
Quality tech at bargain prices. Couldn't ask for much more.
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