Ticketbis Reviews 

I have bought a ticket for Barcelona-Juventus a month ago and I still dont have any ticket. I have tried to contact them and even sent them emails but still no response and no tickets

Absolutely Bad experence with this Company ! I would never order again. Its waiste of Money and the costoumer Service is NOT helping you .

In the very beginning, before we ordered the tickets I needed advice and used the chat. Their answer was just soso and didn´t answer my questions. You should sometimes check the quality of the chats.

I thought it is an worldwide platform. So the customerservice should also respond like it. If customer order tickets for an event in Asia, then the customerservice should be available in asian time zone and not letting the customer wait and getting suspicious if this platform could maybe be a rip off or similar, because there was no respond at all!

The tickets still didn´t arrive at the destination. So: probably the ticket-seller didn´t ship (but we don´t know, because we didn´t get any information about the process or so).
We arrived at the event place "Macau" in noon time and still don´t have the tickets or any information (and the event starts at 9pm) We canceled our whole daytrip activities and stayed in that area! Just because to be available, so in case we get a phone call or email about information of our tickets and hopefully to pick them up somewhere etc.
We almost gave up and where dispappointed, because we mainly book the hotel and flight to macau just because of that event.
Finally in the very late afternoon we got a phone call of the ticket-seller and we could come pick up the tickets. (2-3 hours before event starts! Before that, it was not sure and we could not plan anything of our day)

But still, we where very happy that we could join the event.

That was our experience with ticketbis

I bought a ticket for today concert and expected delivery date was a Monday. Today is Wednesday and I still haven't received my ticket! Soon it will be too late. I have rung a UPS and they can't help me! I can’t find any ticketbis phone number !

UPD: I haven't received my shipment in time I couldn't attend the event, I wasted my day to trying handle situation by my own but there is no success. For me as for student, it is a really huge money and I want to get it back. There is no response from online chat on site and from email. I need an explanation why there is no guarantee for "Ticketbis guarantees and tickets will be delivered on time" and explanations!
UPD2: In a 2 days after the event I got a message from ticketbis that I would receive a refund in 3-5 days. I am happy that issue has been resolved, but I can not change to 4 stars as soon as I have received delayed response (2 days after event without ticket and response) and I missed an event which I dreamed of visiting.