Very bad customer service
Very bad customer service! Unable to help when things go wrong! Was told not to call with a transfer issue !!
September 14, 2024
Unprompted review
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Company details
Information provided by various external sources
Ticketgateway is a global platform for live event experiences that allows anyone to create, share, find and attend events.
Contact info
100 Dynamic Dr Unit 8, M1V 5C4, Toronto, Canada
- +1 416-907-8006
- ticketservice@ticketgateway.com
- ticketgateway.com
3.2
Average
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great sire to purchase tickets…
Have been using this site and have purchased over $3k tickets over the years and I have had no issue, great customer service and always available if I have any questions about the event. It take me on average 1 minute to purchase a ticket, if a show is cancelled, I know my refund is guaranteed by them.
November 15, 2024
Unprompted review
Best way to get tickets!
This company is the only one I use now to get tickets to my favorite events. Never had a problem with them - fast and easy.
September 22, 2022
Unprompted review
I had to take the time to write this…
I had to take the time to write this review.. Ticketgateway has been there for me every step of the way.. What an amazing team! Rick and Tony facilitated my ticket selling experience ! I will definitely be continuing with ticketgateway.com for all my future events!
April 7, 2022
Unprompted review
Excellent Service
I booked tickets for a show and received a discount as per the promocode. The tickets were emailed to me within a couple of minutes of me making a hassle free payment. Ticketgateway sent me a couple of gentle reminders as the show approached. On the day before the show, they sent a final reminder with a the copy of our tickets. Despite some concerns because of all the bad reviews about Ticketgateway, I thought the service I received was excellent, I could not have asked for more. I will certainly consider using Ticketgateway again.
September 15, 2020
Unprompted review
They Are Good
Fast, easy and very convenient in all features. Love their easy booking system
October 5, 2019
Unprompted review
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