Ticketmaster CZ Reviews 1,674

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Eric Clapton play very good. But the concert was too short, and the setlist had too much Blues Classics, not Claptons own material.

Rated 5 out of 5 stars

I really enjoyed the concert, sombr was amazing! However, in the email I got couple days before the concert, it was stated that the main artist will start at 21:00. Me and my friend arrived there at 2... See more

Rated 5 out of 5 stars

Personally, I'm a fan of ONE OK ROCK, and their live performances are amazing. I also deeply appreciate the staff who work tirelessly to keep the venue clean and tidy at all times. I sincerely h... See more

Rated 4 out of 5 stars

Good transport to and from city of Prague to the venue. No watertaps because of the very hot and very sunny conditions, hours before the show starts. 32 degrees Celsius. Wristtags for getting fo... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster – široká nabídka vstupenek na koncerty, divadla, festivaly, akce pro děti. Více na www.ticketmaster.cz


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

From skybox

From skybox, we havent seen half of action

June 2, 2024
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Reply from Ticketmaster CZ

Dobrý den,

děkujeme za vaši připomínku, kterou předáme pořadateli koncertu.

Hezký den.

Rated 5 out of 5 stars

TATE MCRAE

I LOVE HER SHE WAS SO AMAZING AND FUN. Everything was organized well and there weren’t any problems. Love you TATE!!!

May 8, 2024
Rated 1 out of 5 stars

Christian Loeffler, Prague 7.5. 2024

Awful. Organizators- no info from them regarding the wrong info about the start of the show. Tickets said the start is 6 pm. Cca One hundred people was waiting before the gate, no appology nothing. Also had no info that before Christian Loffler, there would be another musician. The performance of the musician awful too. Never buying a ticket for Christian Loffler as he does nit check these important things. waste of money.

May 7, 2024
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Reply from Ticketmaster CZ

Hello,

Thank you for your comments, which we will provide to the concert organizer.

Have a nice day.

Rated 1 out of 5 stars

Criminally adjusted my seats from best to worst location with no compensation

No knock on the show - the DMB was incredible. I am very disappointed with Ticketmaster and/or the venue. I purchased tickets that were in row 1, on 2nd floor directly next to the stage.

Ticketmaster adjusted my tickets from the seats I had - literally to the furthest back corner of the venue. When I enquired about them at least getting me tickets in a location that was comparable to my original location (closer to the stage) - they said they could do nothing for me. When I went back to the Ticketmaster site and found tickets that were closer to my original seats (but still further from the stage than my original seats) - they said I would have to pay a difference to get these seats. I consider it nearly criminal that I can pay for a ticket - and Ticketmaster can change my ticket (and give me a significantly worse position). If they are required to move me - they should either move me to a better position - or if they can only offer me a worse location - they should allow me to have the seat - but refund me the value I paid for the original seats.

April 16, 2024
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Reply from Ticketmaster CZ

Hello,

We exchanged tickets based on instructions from the concert organizer.

Our company therefore bears no liability for the organization of any Event, the cancellation or any change of an Event, including a change of time and venue, the progress of an Event, any incident liable to occur at an Event, and any other occurrence whatsoever that might take place at an Event. We bear no liability for any damage or loss that might be incurred by you or any third party in connection with an Event, including, without limitation, any expenses you might incur in connection with an Event or its organization, cancellation, or change. Any and all claims must be raised with the organizer of the relevant Event.

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