Ticketmaster Sverige Reviews 9,769

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This was a fantastic show as normal, and the venue was small and atmospheric! PMJ got the audience going right from the start. Great talent!

Rated 2 out of 5 stars

Gota Lejon is not a good venue for this kind of event. It is great for other things. Mics were bad tuned for the size of the venue. Great voices came across loud and loud only. Such a shame. Some supe... See more

Rated 5 out of 5 stars

Great concert with great musicians. Really liked Tommy Johansson performance before the main attraction. The venue is amazing and fancy! Maybe only issues were the wardrobe in the second floor and... See more

Rated 5 out of 5 stars

This performance had everything we had hopped for and more... It had fantastic dance numbers that awed and inspired and drew the public along with the performers causing spontaneous verbal responses,... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Ticketmaster.se är Sveriges ledande marknadsplats för evenemang inom musik, underhållning, sport och kultur.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Massive Springsteen ticket failure

Bought Springsteen tickets today to Friends Arena July 18, 2024. It turned out to be a shameful mess by Ticketmaster. We got in early, chose ’best seats available’ but never got to see seating before we were sent to payment. After, on the supposed ticket (that also is ’not yet available’) it says we have standing tickets and ’un-numbered seats’. Now Ticketmaster is trying to redeem themselves, 9 hours after sales start, and offers to buy back these tickets and we can choose new.
Yeah, right. Only ones left that are available are the absolute worst seats.
Awful managing, #ticketmaster

November 3, 2023
Unprompted review
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry that you experienced this issue.

If you haven't already, please send us a ticket regarding this and we'll see if we can help you further.

Have a continued pleasant day!

Best regards,
Ticketmaster

Rated 5 out of 5 stars

Everything we had hoped for and more!

This performance had everything we had hopped for and more... It had fantastic dance numbers that awed and inspired and drew the public along with the performers causing spontaneous verbal responses, words, laughter , jubel and sighs. The story line was moving and engaging. Left the venu with a big smile on my face and the most wonderful feel-good warmth in my whole body! Love it!!

October 14, 2023
Rated 1 out of 5 stars

Ticketmaster 👎

July 8, 2023
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hej, 

Tack för din recension. 

Vad tråkigt att höra att du inte är nöjd med våra tjänster.

Skicka oss gärna ett ärende och förklara varför så att vi kan förbättra oss.

Om det är så att vi svarar sent så är det för att vi för tillfället har ett väldigt högt tryck på grund av olika evenemang.

Tackar för din förståelse.

Ha en fortsatt trevlig dag! 

Vänliga hälsningar,
Ticketmaster

Rated 1 out of 5 stars

NO TICKETS in my account, but credit card was charged

I bought two tickets to a Coldplay concert, and I was charged on my credit card, but until today, 5 days have passed, and I have not received any tickets in my log-in account. I tried to call customer service, try to chat on their website but no response. Is this a scam or what?

June 25, 2023
Unprompted review
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hi,

Thank you for your review.

I am sorry that you haven't received a ticket for your purchase, the possibility is that you have written in the wrong email adress.

We have a lot to answer right now with a lot of exciting events going on, therefore we might now be able to answer you through phone or chat, but the easiest way is if you send us an errand.

You can follow these steps to do so:

1. Go in to Ticketmaster.se
2. Press "Help/FAQ" in the top right corner
3. Press "contact
4. Press "How to Contact us at Ticketmaster"
5. Press "Contact us"

Be sure to answer if you get an auto-reply as that will lead you on to our support!

Thank you for understanding, and have a nice weekend!

Rated 1 out of 5 stars

Tickets never received, credit card was charged

Concert is in 2 days. Bought ticket at ticketmaster.se 8 days ago, money charged from credit card but still not received any tickets by email, nor on the website. When logging into ticketmaster.se and clicking "My tickets", there is always an error "Något blev fel - Ladda om sidan på nytt". No support email reply, chat is impotent. Only their standard reply about me entering the wrong email address. (which I did not)

June 29, 2023
Unprompted review
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hi,

Thank you for your review.

I am sorry that you haven't received a ticket for your purchase, the possibility is that you have written in the wrong email adress.

We have a lot to answer right now with a lot of exciting events going on, therefore we might now be able to answer you through phone or chat, but the easiest way is if you send us an errand.

You can follow these steps to do so:

1. Go in to Ticketmaster.se
2. Press "Help/FAQ" in the top right corner
3. Press "contact
4. Press "How to Contact us at Ticketmaster"
5. Press "Contact us"

Be sure to answer if you get an auto-reply as that will lead you on to our support!
Thank you for understanding, and have a nice weekend!

Rated 3 out of 5 stars

Det var mycket hett under taket på rad…

Det var mycket hett under taket på rad 18. Luftkonditionering? Trångt att gå ut och in.

May 19, 2023
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hej Gudrun, 

Tack för din recension. 

Vad tråkigt att höra att helhetsupplevelsen inte var så bra.

Hör vänligen av dig till lokalen/arenan gällande detta då vi på Ticketmaster endast hjälper arrangören med att sälja biljetter.

Ha en fortsatt trevlig dag! 

Vänliga hälsningar,
Ticketmaster

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