TicketQuarter Reviews 839

Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consultant said it won't be till 2027 they wouldn't let me carry on with my payment plan. Will never buy from this company again

Booked the wrong ticket and only realised the day before the event. E-mailed Ticket Quarter and they got back to me and sent an amended ticket within 10 minutes. Excellent customer service!

bought tickets as was assured tickets for a photo opportunity were moved to this year due to a cancellation by the quests at the event last year, only to be told they didn't move the tickets and they messed up, and the have not even refunded it, so now i have bought entry tickets to attend an event that is pointless going to now as they have messed up, most companies would hold their hands up and say sorry and offer a refund without any question, hopefully i can get somewhere with the event organizer. wont be using these again

Missed the event I was meant to attend, completely my fault. Called ticket quarter to see if I could get on the later tour. Spoke to a lovely lady who said she didn’t think this was possible but would find out. Due to some availability they let me attend later event

Accidentally purchased tickets for a Friday instead of a Saturday due to calendar layout. Contacted customer services and they sorted it out for me promptly without issue.

Buying 3 tickets was the correct amount at check out and then at payment it doubled so now i have 6 tickets that aren't refundable if doesnt show what your buying until after you buy it.

I called to book accessibility tickets for an upcoming event. The call was answered quickly and professionally. The young man did everything to make the process easy. He quickly booked excellent seats. It ws a pleasure to deal with him. I asked him to send me the survey so that I could provide feedback.

I am useless with modern technology but Sophie was at hand to help, very grateful to the team for their help. Thank you so much, i am now going to see Andre Rieu for the third time thanks to your help.

It isnt a review about a show ive seen, it is about the refund service 3rd party, who ticket quarter chooses to partner up with!
I wouldn't recommend the refund option with secure my booking, as you have to have a doctors note, dealth certificate etc. It is very hard to get a refund.
You cant get a refund if you are just feeling unwell, unless you see a doctor and get a document. And how hard is it to see gps now (especially at Christmas time). Plus you dont have to see a doctor for just feeling unwell, such as bugs.
Ridiculous! Con.

Bought tickets to a celebrity photo opportunity at Comic Con Liverpool where you has to buy tickets to the event as well. Celebrity photo opportunity cancelled and refunded but not the tickets to the event itself - what a scam!!!

Really helpful and flexible when I sent an email! Thank you so much for your assistance!

Fantastic customer service, i rang up with 2 ticket issues and without hesitation Danny resolved the matter within minutes

I was having problems with purchasing my tickets that I had won in a competition ticket quarter was quick in helping me .I was really pleased with service .I had fantastic seats and really enjoyed the concert .

I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌

I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.

A mistake on my behalf was ammended efficientley and dealt with swiftly by ticket quarter very helpful and efficient service

I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.

Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.

I used this site last year to purchase our tickets for Liverpool aswell. Any issues were rectified within 24 hours, today its only been 1 hour. Thank you.

Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.