I purchased four tickets through…
I purchased four tickets through Ticketree but could not use the access I paid for because the organizer did not open the designated viewing area.
Ticketree claims that it fulfilled its obligation by sending me the tickets and that I did not use them. According to its response, what happened with the organizer is not its responsibility because the tickets had already been delivered. Bank of America accepted that explanation and denied my dispute.
I am very disappointed. I did not choose to leave the four tickets unused—I was unable to access the service I purchased. It is unfair that I paid for four tickets and received neither the access I paid for nor a refund.








