Ticombo Reviews 3,018

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and stress-free user experience, noting the ease of navigating the website and the timely delivery of tickets. Many people found the process simple and straightforward, appreciating the clear communication and the reliability of securing tickets for various events. However, some customers also noted issues with their orders, including receiving tickets for different seating tiers than purchased or experiencing problems with ticket validity. A few other people also felt that pricing could be ambiguous, with some hidden costs, and there were occasional reports of technical failures leading to duplicate orders or difficulties accessing tickets.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving fake... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and... See more

Website

Consumers find website to be ambiguous. Some reviewers praise the platform as easy to use, smooth, quick, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the platform as... See more

Price

People report ambiguous experiences with price. Many customers found tickets to be a decent or reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Everything worked smoothly, but you should be aware of the risks when buying tickets unofficially. After Ticombo‘s response: Sorry for the unclear wording — I didn’t mean Ticombo, but the person bu... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more

Rated 5 out of 5 stars

Ordered upper tier, received middle tier....Not happy. Despite several early requests for tickets because we were to be away, had to chase them for a responce, we only received tickets the d... See more

Rated 5 out of 5 stars

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no... See more


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Seller sold me a restricted F1 pass as…

Seller sold me a restricted F1 pass as a standard GP pass. So I left a bad review for the seller. But my review was rejected by Ticombo. Seriously? It's my review, and it was honest. They are just protecting the ratings of their seller and make it seem like they are all clean.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I was a little unsure about using the…

I was a little unsure about using the service but it was very simple. My Ashes tickets arrived in good time and the communication process was very good. I will definitely use this service again.

December 20, 2025
Ticombo logo

Reply from Ticombo

Thank you for your kind review! We’re glad the process was simple and that your tickets arrived in good time. We look forward to supporting you again.

Kind regards,
Mindy

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Understood every step. Contactable and responsive.

December 29, 2025
Ticombo logo

Reply from Ticombo

Thank you for your kind review! We’re glad everything was clear and that you felt well supported throughout the process.

Kind regards,
Mindy

Rated 5 out of 5 stars

Excellent

Excellent, all went through so smoothly.

December 28, 2025
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Reply from Ticombo

Dear Andrew,

Thank you very much for your 5-star review! We’re happy to hear that everything went smoothly and that you had an excellent experience. We truly appreciate your trust.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 5 out of 5 stars

Fabulous amazing

Fabulous amazing

December 20, 2025
Ticombo logo

Reply from Ticombo

Dear Farhan,

Thank you so much for your 5-star review! We’re thrilled to hear you had a fabulous experience. Your support truly means a lot to us.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 5 out of 5 stars

Easy to use platform and trusted

Easy to use platform and trusted process. The team are committed and will make sure both sellers and buyers get what they were promised

December 20, 2025
Ticombo logo

Reply from Ticombo

Dear Yousef,

Thank you very much for your 5-star review! We’re happy to hear that you found our platform easy to use and trustworthy. It means a lot to us that you felt supported throughout the process. We truly appreciate your confidence in Ticombo.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 5 out of 5 stars

Great Experience

Great Experience. I received all the tickets in hardly half an hour

December 17, 2025
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Reply from Ticombo

Dear Muhammad,

Thank you very much for your 5-star review! We’re delighted to hear that you received your tickets so quickly and had a great experience. We truly appreciate your trust and hope to assist you again soon.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 1 out of 5 stars

I didn't get the tickets

I didn't get the tickets, no QR has been provided and not transferred tickets have been received on the Road To Qatar application. I just paid and lost. It showed me later on another after purchase that some name has sold me the tickets but nothing was accessible. There was a button to get the tickets but it took me another site that i have to login and i don't know the credential and couldn't reset.

December 17, 2025
Rated 5 out of 5 stars

had a seemless experience

December 12, 2025
Ticombo logo

Reply from Ticombo

Dear Kareem,

Thank you very much for your 5-star review! We’re delighted to hear that you had a seamless experience. Your trust means a lot to us, and we hope to assist you again soon.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 5 out of 5 stars

Its real and we got the tickets and saw…

Its real and we got the tickets and saw ronaldo in uae

December 12, 2025
Ticombo logo

Reply from Ticombo

Dear Rokash,

Thank you for your wonderful 5-star review! We’re happy to hear that everything went smoothly and that you enjoyed seeing Ronaldo live in the UAE. We truly appreciate your trust in us.

Kind regards,

Mindy
Ticombo Customer Support Team

Rated 1 out of 5 stars

Beware No Difference Between a $400 and $4,000 Catagory A Olympic Ticket

Ticombo is actively trying to block this review on TrustPilot Dec 20, 2025: There may be no difference between a $400 and $4,000 ticket on Ticombo. Sellers and Ticombo make buyers think a $4,000 Category A is better than a $400 Category A due to price only. Truth is, Ticombo & sellers have no idea if their Catagory A seats are better than anyone else's Catagory A ticket until the Olympics release their ticket. Within 24 hrs of buying order XXXZbs1Krc on Nov 30, 2025 and discovering Ticombo's non-transparency, I asked Ticombo to cancel this deal. Ticombo refused and said only the Seller could cancel....the Seller said they could not cancel, one of them is lying. Sid and Mindy at Ticombo wrote me 5 times, confirmed Ticombo read this review, and explained the price difference I paid for Catagory A tickets reflects the ticket original price paid to the organizers. This is completely untrue, organizers charge buyers the exact same price for Catagory A. TrustPilot wrote me Dec 20, 2025 confirming that TICOMBO IS TRYING TO STOP THIS REVIEW BY CLAIMING MY EXPERIENCES IS NOT AUTHENTIC EVEN AFTER TICOMBO WROTE ME 5-TIMES REGARDING MY REVIEW. Ticombo is not being Transparent. Ticombo is repeatedly not telling the truth. Ticombo is trying to block a review. Ticombo is lying to me and Trustpilot. Unbelievable.

November 29, 2025
Rated 5 out of 5 stars

Bought tickets for sold out Feyenoord

Bought tickets for sold out Feyenoord - Celtic game at Ticombo through seller name TicketBoss. Super service can't complain whatsoever!

November 27, 2025
Unprompted review
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Reply from Ticombo

Thank you for your great feedback! We’re really happy to hear you had such a smooth experience securing tickets for a sold-out Feyenoord–Celtic match. It’s great to know TicketBoss delivered exactly as expected.
Hope to see you again soon!

Warm regards,
Mindy – Ticombo Customer Happiness Team

Rated 5 out of 5 stars

Easy and trustworthy transaction

After struggling to source tickets for the Abu Dhabi GP , the main outlet for resale tickets incured extortionate hidden fees, however I stumbled across Ticombo , which offered tickets at a very reasonable resale price , tickets were transfered swiftly within the hour. A very enjoyable hassle free transaction

December 9, 2025
Ticombo logo

Reply from Ticombo

Sean, thank you for sharing this! Happy we could offer a fair price and a quick, smooth delivery. Delighted the experience was hassle-free for you.
Best regards,
Mindy

Rated 5 out of 5 stars

Everything went well

Everything went well. Tickets are being held on your application.

December 7, 2025
Ticombo logo

Reply from Ticombo

Thank you, Elena! Wonderful to hear everything went smoothly and your tickets are safely in the app. Enjoy the event!
Warm regards,
Mindy

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