This company entered administration in July 2023 Still had items actively for sale approximately 1 month later (now removed but was too late) left with no watch and no refund. Told a refund... See more
Tic Watches
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service provided by TIC watches. Genuine and reliable. Speedy delivery.. delivered within 24 hours. The product was exactly as stated and thankfully no complaints. Excellent price compared t... See more
Generally TIC have been good for me in the past. Having put an order in for a watch on the 22nd January I was expecting delivery around the 3rd. Having chased them today I've been told Tissot not send... See more
Company replied
I bought an 'on order' item at a good price. But the manufacturer never delivered. I'd email Tic Watches each time a promised date had passed and they always offered me my money back. Finally, I got a... See more
Company details
About Tic Watches
Written by the company
Contact info
19 Post House Wynd, DL3 7LP, Darlington, United Kingdom
- 0800 009 6105
- customerservice@ticwatches.co.uk
- ticwatches.co.uk
So in love with my new watch 💕
So in love with my new watch 💕
I had never heard of Tic Watches before and was a bit dubious as I found them via a Google search but I am so glad I took the gamble. I ordered my new G shock Casio GMA S2100 mini at 9:43pm Monday night and it arrived by 3pm on Wednesday. Fabulous service and a brilliant watch at a great price. Thank you 😊
so far so good
Watch was sold at a competitive price. It was delivered promptly, looks good and is working fine now. Hopefully this will continue, time will tell.
First time ordering with Tic Watches
Decided to but myself a nice new watch with some extra cash I had, after some deliberating i decided to go with Tic Watches for my purchase, and i can say with confidence I'd do business with them again.
I did however have two issues with ordering my watch. First is that the watch I ordered was said to be in stock, but was in fact informed the following day after purchase that the watch was in fact not in stock and that it would take up to 5 business day to receive more stock from the manufacturer, they did offer a full refund but i opted to wait instead.
Second issue is that i requested delivery for Monday or Thursday, which they confirmed they could do through email, and even called me when the watch I ordered was in stock to confirm delivery for the specified dates, and the delivery company they used even said the delivery was for Monday, but for some reason came on Saturday, a day I was out and could not receive packages, luckily my brother was in to receive it in my stead, so all worked out in the end.
Great value & service
Great value, speedy service and excellent communication. Highly recommended!
Really good company o look forward to my next purchase
Really good company, I got an email saying the watch might be held up for a couple if days but it wasnt and they even sent me a gift just to say thanks for being understanding. This is a company that is setting standards that others should follow. I will now buy from them at any opportunity aa I trust them and like the way they interact with me - quickly and professionally with a touch if kindness. 10 out of 10
E*X*C*E*L*L*E*N*T !!
I HAVE JUST PURCHASED A BEAUTIFUL TISSOT AUTOMATIC WATCH FROM TIC WATCHES, PRICE EXCELLENT, P+P EXCELLENT, AFTER SALES SERVICE, ADVISE EXCELLENT, THANK YOU VERY MUCH SAM, GOD BLESS YOU AND YOURS.
Exelen watch.
Excellent service
Excellent service, good prices.
Free postage and returns.
No issues
Would recommend
Thanks
Tissot Seastar 2000
First time using this company and very pleased I did.
The communication was very prompt and the watch was received when expected safely. Thanks for a hassle free transaction.
This watch is more beautiful than its…
This watch is more beautiful than its picture. Great value for money.
brilliant price and service
brilliant price and service. My swatch blue rebel watch arrived within two days. Would seriously purchase any future watch from them.
A 1 part and service very happy will…
A 1 part and service very happy will use again
Full Marks!
First time customer of TIC Watches.
Purchased a Seiko Watch.
A great price and a faultless customer service.
I got a very good deal when buying a…
I got a very good deal when buying a watch from Tic Watches, with an additional discount code, and the service/communication was great too. I would recommend them!
Tic Watches.
Bought 2 G Shock watches from Tic Watches this week, both best price I could find and both delivered next day. Can't really ask for, or expect much more. Thank you.
Excellent service from start to finish
Excellent service from start to finish. Tried several different websites and TIC was by far the cheapest. Arrived next day delivery, too! Thanks very much. Would definitely recommend and will certainly use again.
Replacement Swatch watch
Having lost my old Swatch watch due to the strap breaking I wanted a replacement and found Tic Watches the cheapest. Easy to order and cheaper than from Swatch direct, delivery was very quick. Happy customer.
Tissot men's green and…
I bought the Tissot men's green and silver powermatic Tic Watches last week and the service was great. Eazy to purchase, fast delivery, great communication. I will definitely buy from Tic Watches again. The watch is beautiful just like it was shown on the website.
I found a watch that had sold out from…
I found a watch that had sold out from the original dealer site. I was able to save about 45$, placed my order and had my watch delivered two days ahead of estimated delivery time. Tic watches has earned a loyal customer in me and I look forward to my next chance to shop with them.
I ordered rose gold model by mistake
I ordered rose gold model by mistake, one call rectified the problem, and the new watch was delivered in a matter of days.
"Good old fashion (real) customer service".
Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







