tidebuy.com Reviews 1,175

A total scam
Ordered and paid for goods that never arrived.

I'm here to warn everyone not to use this website!!! You need to listen for your own benefit! I ordered and months later never revived my item and had a hard time to get my money back. They are A SCAM!!!!

Tracking said my order was delivered on Aug 14, 2023, yet as of today, I haven’t received it! I waited and waited and waited, hoping there was just a delay or something! But nothing was delivered! This was a lesson for me! Beware!

Never received my purchase!
Waited a long time checking on tracking number which said “Not Found” I emailed the provided Customer Service contact about this & got a reply of ‘expected 6-7 days for delivery’
Then saw Item DELIVERED!
August 08, it was NOT!
I had no reply from further email messages.
This is a scam site-beware!

Well i guess i should have know i couldnt have really got a gas powered lawn Mower for 40 dollars. Tracking said it hit the united states somewhere in Kentucky. I live in virginia.....well-only waited 5 weeks for nothing

I'm gonna do everything within my means to hang your ass from the highest tree and put your ass away fir a very very long time. Good luck in prison you jackals

A rip-off racket. Chinese company that takes your money & never delivers. Tells people it can take 6-8 weeks coming from China. My credit card gave me my money back but they never get it back from tidebuy. Americans are paying high interest rates to make up for loses like this.

Ordered an item in early March. Wish I had visited Trustpilot before submitting the order. The vendor-provided tracking and the Shop app both showed shipping progress (minus actual locations) over the course of 3 weeks. Then I received a notification from both that the item was delivered. Huh? I was home at the time and there was no delivery. I contacted Tidebuy's customer service with my order number and demanded to know the address where the item was delivered. They couldn't tell me and asked me if I wanted a refund. I said yes and of course, after waiting the requisite 5 business days, no refund was issued. Ni Hao has stopped responding to my emails.

I ordered from this company a electric trailer jack for $56. Which was about half price. It's a scam. I never received my merchandise and I did not receive my refund. They lied to me over and over and I am out $56. I'm poor and went hungry while begging for my money back or merchandise till finally they stopped answering my emails. Horrible. They don't deserve one star. I can back up my review.

Ordered a Bushnell monocular about March15.
Still haven't recieved the Item or Refund.Crappy customer service from NI
HAO. Good Luck

Major scam operation here!
Do not buy anything you will not get it and they will not refund your money.
Experience is-10

I purchased a pool cleaner almost two months ago, but it never arrived. Now I’m trying to get a full refund. Someone is answering my emails, but I have a sneaky suspicion that I won’t see the refund on my credit card.
I just read all the horrible reviews on here. I should have seen these before I made my purchase. Oh well. Lesson learned. But why isn’t anything being done to shut down this Tidebuy website when it’s obviously fraudulent?
Who needs to be called in to get them off the internet? So much money has been stolen!

Purchased a item early march 2023 apparently it days delivered April 5 2023 they will not tell me the carrier or anything then they emailed me back saying it’s lost and that my refund has to process well still no refund their emails bounce back from time to time I’m disputing with my bank. They are fraudulent company.

Wish I could give a 0. Fraudulent company. I gave them $174.00 order on March 9th, 2023 and have not received it. When I email them I keep getting replies my order has been shipped. Will be there in 5 - 8 days. Well that has come and gone. Very bad business. Don't order from this company if you don't want your money basically stolen.

Would leave no stars if that was an option. Do not order from this company. They are based in China. Email doesn’t work. Phone number doesn’t work!!

Wish I had read the reviews before I ordered. Have not received the t-shirt my autistic son wanted to wear for a school event...he us really upset and too late to get something else. No response to emails. Do not order from them.

Ordered on 28th Jan and it hasn't even left China yet, its now 14th Feb. I tried emailing them to cancel, the email address bounced back as non existent. I've tried submitting an enquiry through their website and funnily enough, they haven't gotten back to me. Luckily my order is only £9.50 but its the principle. Didn't realise they were based in China, wouldn't have ordered else. Abissmal. Don't order from them.

Beware this is not even an English company!!! Had no item or even an email, opened a case with PayPal to try and get money back
Again beware of this “company”

Don’t reply to emails and never received order. !!!!

I will never shop with this company again.
VERY DISAAPOINTED with the whole process.

I will never shop with this company again.
VERY DISAAPOINTED with the whole process.You don't even see what material they are using.quality is garbage. Ruined my plans for NYE. Wish I could post of picture of the garbage they sent versus the garbage. i was trying to return this garbage. it does on the website they didn't send me a return label i did research about their customer service and i found this number which is₂₁₄₋₅₀₆₋₁₁₈TWOi contacted them on the same date and i requested a return label and refund i am so happy with the customer they sent what i want to return this garbage. out of my house