Im so disappointed! I purchased and paid for an air-fryer in November 2019. Despite numerous promises and even more unanswered communications...I have received neither the air-fryer or a refund. It is... See more
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I purchased the air fryer online on the 4th November 2021 and when I would write emails I would only get an automated response, at some point they even thanked me for trust and patience. This was arou... See more
SCAM SCAM SCAM!!!!!!BIG TIME I Bought 2 x Air Fryer's in November 2021 and never received it. Numerous emails without any luck. These types of Businesses should be FLAG as a high WARNING on all socia... See more
Tidee scammers I ordered my airfryer at the beginning of December 2021 and after plenty emails and Facebook messages back and forth it is now 11th April and still no airfryer. Someone from the consum... See more
Company details
Written by the company
Tidee is pioneering quality and features while setting a new standard in affordability. We sell direct to you and deliver a lifetime of value so you can get the most out of the brand.
Contact info
Durban, South Africa
- team@tidee.co.za
- tidee.co.za
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Titee disappointed and a scam…
Ordered my Tidee air fryer in November 2021 and as many other reviews I have read. Also waiting and suspecting that I have been scammed. Very disappointing
Tidee had me fooled by price point as I continue the wait
Waiting for months exercising my patience. Still 1 star as im hoping for the best. Also because there is no option for 0. No communication, only autoresponses with empty promises. Month after month a video goes up with Matt "supposed founder" or graphic designer Lord alone knows. He makes promises on delivery estimates which he doesn't keep. Not a negative review. Only stating facts and whoever is behind the wheel at Tidee cannot romove fact or silence my experience here. So if you get a kick out of waiting for up to 6 months to recieve your goods as a consumer with 0 customer service, Tidee is the brand to deal with. The wiser will most likely do takelot and recieve the same product for R200 more and recieve it as stated. I unfortunately have been played by a good price point as have many South Africans.
Shocking lack of response to emails and non-delivery of product
I ordered and paid for an Airfryer on 21 OCTOBER 2021, and have not had delivery (as at 25 January 2022). Is this company just a scam??? The last response I had to my emails was on 3 November 2021. All further queries just absolutely ignored!!!
Payed R1000 and I haven't received my…
Payed R1000 and I haven't received my airfryer yet. It's bern longer than 2 months. According to other reviews I'm not the only one. I have never had bad service like this in my 29 years!!!
Payed in okt 2021 havent received my…
Payed in okt 2021 havent received my order as to date scam
Does Tidee exist?
Tidee, WHY are you ignoring all the people, including me, who are asking what is going on? You took our money, but no response on emails, nor refunds. If you meant to just take our money, the least you can do is to be honest about that and tell us and we possibly will cut our losses - JUST TELL US!
POOR SERVICE
I ordered an Tidee Airfryer on 2 November 2021 and paid for it in full.
Today is 21 January 2022 and I haven't received the product
Very bad service
It is over two months since I ordered…
It is over two months since I ordered the airfryer and to this date I have not received it.
SCAM
SCAM! SCAM! SCAM!
I've been waiting for over 4 months for my order. I sent numerous emails and no response...
Ordered and Paid for Tidee Air fryer on…
Ordered and Paid for Tidee Air fryer on 21 October 2021. Delivery was promised within 30 to 45 days. As at 17 January 2022 still no airfryer or an indication if it will ever arrive. No response to emails or an update as to what is happening.
AIR FRYER
A Tidee airfryer ordered and paid for in November 2021 and still no delivery. Very dissappointed as I have sent e-mails and nobody replies.
I AM STILL WAITING FOR MY AIRFRYER
I AM STILL WAITING FOR MY AIRFRYER, MORE THAN 2 MONTHS SINCE I'VE ORDERED AND PAID FOR IT!!!
PLEASE DELIVER MY UNIT OR PAY MY MONEY BACK ASAP!!! NO COMMUNICATION, NO RESPONSE TO MY EMAILS????
I only ordered the airfryer from Tidee…
I only ordered the airfryer from Tidee as it came highly recommended. Like everyone else on this site, there is no response from Tidee when enquiring on the whereabouts of the order I placed on Black Friday, only an automatic reply. Big con ! Beware
Your service is Very Bad.
Your service is Very Bad.
I have since paid for an Air fryer in October 2021 but have NOT received it to date.
Poor customer service
Poor customer service. I ordered and paid for an airfryer in November now January is almost finishing hasn't received the order and no communication whatsoever. I am tired of waiting. Please refund my money if there's no order please!!!!
Ordered and paid for it in Nov
Ordered and paid for it in Nov - still have not received it - lack of transparency that there is no stock - this should be said upfront -
I order two Tidee's in November and…
I order two Tidee's in November and still waiting?
WATI NG SINCE NOVEMBER ,,,,, WAS SUPPOSED TO BE A XMAS GIFT FOR MY DAUGHTER
WATI NG SINCE NOVEMBER ,,,,,,
Cannot track order (5 fryers)
Cannot track order
No customer support via email or phone
Still not receied product after a promise was made for it to take 42 to 45 days (Day 55 now) still no comms.
I'm starting to suspect it's a scam
Sorry tidee is useless
Sorry tidee is useless. Ihave ordered my Airfryer in October 2021 still have not receive it. Ihave handed it over to my Attorneys.
Will tell everbody how bad they is. Do not order from them.
USELESS BULLSHITTERS
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