Im so disappointed! I purchased and paid for an air-fryer in November 2019. Despite numerous promises and even more unanswered communications...I have received neither the air-fryer or a refund. It is... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased the air fryer online on the 4th November 2021 and when I would write emails I would only get an automated response, at some point they even thanked me for trust and patience. This was arou... See more
SCAM SCAM SCAM!!!!!!BIG TIME I Bought 2 x Air Fryer's in November 2021 and never received it. Numerous emails without any luck. These types of Businesses should be FLAG as a high WARNING on all socia... See more
Tidee scammers I ordered my airfryer at the beginning of December 2021 and after plenty emails and Facebook messages back and forth it is now 11th April and still no airfryer. Someone from the consum... See more
Company details
Written by the company
Tidee is pioneering quality and features while setting a new standard in affordability. We sell direct to you and deliver a lifetime of value so you can get the most out of the brand.
Contact info
Durban, South Africa
- team@tidee.co.za
- tidee.co.za
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Placed and paid for the Air Fryer on…
Placed and paid for the Air Fryer on 20th November 2021.......45 days for delivery?????? Coming from SA.....this is ridiculous. I sent an email to cancel and refund me and was replied to with an automated message will get back to me, still waiting......SCAM!!!
After nearly 2 month
After nearly 2 month , I am still waiting for delivery! I am starting to wonder if it is a scam.
Please dont send rating request to…
Please dont send rating request to people that are still waiting for their product for more than 2 (two) months! And then STILL not replying to numerous e-mails asking about their order.
1 STAR IS BEING NICE.
No customer service
No customer service, no delivery after payment. Completely useless company.
My airfryer not working for 6 weeks…
My airfryer not working for 6 weeks ..several emails ..broken promises no help ..still waiting
The wait was tooo long not the colour I…
The wait was tooo long not the colour I selected and no recipe book
Apart from the extended delay in…
Apart from the extended delay in receiving the second air fryer, you were easy to deal with.
Bad service
Wrong colour. Bad communication. Very very SLOW delivery. Still haven't received my other order from months ago!!
I ordered on the 23 October 2021 and…
I ordered on the 23 October 2021 and still waiting for delivery was originally informed that it would take 45 days which is now almost there. I have sent numerous emails, received responses informing me they will get back to me still waiting, is this a scam
SCAM!No delivery
SCAM!No delivery, no contact number, no response from the email provided.
No delivery
Placed my order on 7 November 2021. No response and communication on delivery. Likely to be a scam.
Hi ordered on the 13th of October still…
Hi ordered on the 13th of October still no feedback on Order #3056
Scam
Ordered my air fryer, haven't heard a word since. When calling the cell number it goes straight to voicemail and no reply to emails either. Definitely a scam. Avoid at all costs.
I am waiting for my airfryer
I am waiting for my airfryer, reported you to the police already for fraud.
I bought an air fryer from tidee and…thieves
I bought an air fryer from tidee and it's now 3 Weeks and have not received it. Bunch off thieves. Don't buy any thing from them check other reviews.
Purchased airfryer on 23 Oct 21, no response to my last 2 queries, no tracking no. Just want to know whether I will indeed receive product in 2 weeks time. Order no. 4212B2
Purchased airfryer on 23 October
I purchased a airfryer beginning…
I purchased a airfryer beginning November. Got confirmation from them that they received my payment but can't track the order and emails don't get replied. Is this a scam.
Just some communication
Just some communication - all i want I paid and now nothing do you have stock, will i get what i have paid for?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

