Tidyairportparking Reviews 

698
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 463 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the team members are exceptionally friendly and helpful, ensuring that drop-off and collection processes run smoothly. Many individuals also appreciate the convenient parking location near the airport alongside efficient and reliable shuttle transfers. However, some customers also noted frustrating delays with vehicle returns and unexpectedly long wait times for shuttle pickups. Some people likewise mentioned significant difficulties trying to reach support by phone and persistent communication problems concerning their bookings. A few reviewers additionally described stressful situations when vehicles were returned later than expected or required unexpected handling.

What people talk about most

Service

Customers had ambiguous experiences with service, as some reviewers praised the prompt collections, friendly... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising friendly and professional employees... See more

Location

People report negative experiences with the location, expressing frustration over unexpected vehicle... See more

Customer communications

Customers consistently note negative experiences with customer communications, frequently reporting extreme... See more

Delivery service

Users describe negative interactions with delivery service due to severe delays and poor communication.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not a prompt service, we were left hanging around at Heathrow for 35 mins when we were advised that our pick up would be with us in 15 minutes. When we arrived at the secure park lot we had to ret... See more

Company replied

Rated 4 out of 5 stars

We used this service on 31st December and were away for 3weeks.For us we had a friendly and decent service. We booked on Compare your parking and were informed on paperwork received about the add... See more

Company replied

Rated 5 out of 5 stars

First time using Tidy Airport Parking. They were amazing and a great price. Khalid took us to the airport and picked us up always with a smile. No waiting around when we arrived, transported immedia... See more

Rated 5 out of 5 stars

Used this company Jan 19th and 31st 2026. Great company with highly competitive pricing. Took me on time, picked me up on time. Staff helpful and courteous. No problems with communication. Car ready... See more

Company replied


Company details

  1. Valet Parking Service

Written by the company

Meet and Greet Services: At Tidy Airport Parking, we offer off-airport meet and greet services at various airports. Skip the hassle of airport parking and let us handle your vehicle with care. Why Choose Us: Reliable and efficient services Experienced and friendly staff Competitive pricing Peace of mind for your travels How It Works: Our professional team will meet you at the designated drop-off zone, where you can hand over your car keys and set off on your journey worry-free. Rest assured that your vehicle will be in safe hands until your return.


Contact info

3.5

Average

TrustScore 3.5 out of 5

698 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(698)

390 reviews in the last 12 months

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Rated 5 out of 5 stars

Service

Service, timing and communication for pick from Khalid was excellent. We could contact straight away once landed and Khalid was waiting outside for us as soon as we were ready. Great service.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company!


Khalid is an excellent driver … he waited for us and helped with all our luggage
Fantastic person you have working for you! Tidy airport parking always use them and recommend

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Khalid is a star!

Tidyairportparking had excellent service. Khalid in particular was extremely helpful and went out of his way to return me back and forth when there was an issue with my ESTA. His kind attitude was very calming. Thank you Khalid and Tidyairportparking!

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

We booked as we where flying from Heathrow…

We booked as here flying from Heathrow , booking process good and all instructions how to get there very good
Concerns :
Instructions said we would be meet at the lifts with a person with a high vis on after our call to them . No person with a high vis a very young boy came no ID and so we called the office they confirmed he worked for them, you have a cost of the airport charge of £8 you have to pay so they can get out , this is not highlighted on the booking
Our care with being new is app led so we know when car has been moved etc the car travelled over 20 miles each way for parking. Not a problem if not electric car so we had charge on the way home to Cheshire
Picking the car up we followed all instructions and waited over 30/40 mins for the care to arrive as the driver got lost this is worrying
I would not book with them again as felt it was not well run and not professional

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Helpful, friendly service, easy to find. Went above and beyond to help - Khalid was amazing - thank you Khalid! Will defo be using again in future.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Parking was very convenient

Parking was very convenient, and most importantly, they offer an airport shuttle service. The driver, Omar, was also very polite. I will definitely choose this place again next time!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Khalid was wonderful

Khalid was wonderful, friendly, on time , good driver and even helped us with a problem we had with the car on pickup

May 2, 2026
Unprompted review

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