While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and delicious taste of the teas and coffee. Many people appreciate the smooth and rich flavors, with several mentioning specific blends like the Welsh Black Tea and Winter Warmer as favorites. The attractive and unique packaging designs are also frequently noted and enjoyed by consumers. However, some customers also noted that while the Tokyo Blossom tea has a lovely initial flavor, it can leave a strange aftertaste, which some described as medicinal.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers frequently praise the delicious... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the delicious taste of the... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely gorgeous tea! We ordered the Welsh Black Tea, and the Tokyo Blossom and it’s safe to say we’ve found our new staples! The Tokyo Blossom is so smooth, with just enough cherry fo... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, tea delivered on time, packaged beautifully and the tea tasted wonderful. I was after a strong tea and was recommended by Tidy Tea to try the Welsh Black. If you like strong flavour... See more

Company replied

Rated 5 out of 5 stars

Met Huw when he came on the What's Your Stori? Podcast (Episode 57 if you want to listen in 😜). Their Welsh Black Tea is now my absolute favourite! Deliciousness every single time. PLUS everything is... See more

Company replied

Rated 5 out of 5 stars

Nice easy shopping experience. This was a return purchase of the winter warmer tea as it is perfect and cosy on a cold evening. Haven’t yet tried the Welsh black tea but looking forward to it.

Company replied


Company details

  1. Tea Manufacturer

Written by the company

Truth be told our family has history of producing awesome drinks – you could say we have be brought up on it! Our Dad and his Dad would deliver milk straight from our own cows around the Lampeter area – the time when milk bottles could be recycled and the delivery van was electric! As farmers we never set out to start our own company. It just seemed the natural progression from our passions; working with the land and with nature – not against it, our passion for sustainable production systems and of course a Tidy cup of tea that gives the farmers a fair price. Little did we know that having an idea was the easy part of the business! We had developed a lush range of tea blends, all Plastic & GMO Free but now came the hard bit…branding, production and all the boring legal stuff oh and not to forget this website. We are proud of what we have developed and hope you will be equally impressed. Be social and joins us on our adventure #WeDoTea


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Winter Warmer and Tokyo Blossom

I ordered the Winter Warmer tea and the Tokyo Blossom tea. Came in great time and the Winter Warmer is lovely. Tokyo Blossom has a lovely flavour but then it has a strange aftertaste. It's hard to describe but, it's like the taste of a Paracetamol.

October 21, 2025
Unprompted review
Tidy Tea logo

Reply from Tidy Tea

Hi Carly,
Thank you so much for your review, and trying both our Winter Warmer and Tokyo Blossom. We are delighted to hear your enjoying the Winter Warmer.

Our Tokyo Blossom is a Sencha Green Tea, which naturally has a slightly earthy taste that can come across differently depending on your palate or how its brewed. We really appreciate your honest review, and will share your comments with our team.

If you'd like, we'd be happy to recommend another blend with a smoother finish that might suit your taste better - Just let us know :)

Rated 5 out of 5 stars

Te ardderchog a blasus

Te ardderchog a blasus. Excellent tea and tasty.Love the de caff

September 4, 2025
Tidy Tea logo

Reply from Tidy Tea

Diolch yn fawr, Ann!
We are so pleased you're enjoying our tea. Thanks for taking the time to share your lovely review.

Rated 5 out of 5 stars

Lovely Tidy Tea

Ordering was easy, tea delivered on time, packaged beautifully and the tea tasted wonderful. I was after a strong tea and was recommended by Tidy Tea to try the Welsh Black. If you like strong flavoursome tea, I would recommend it too. Im more than happy to support a farm and there small business 🫶

June 27, 2025
Tidy Tea logo

Reply from Tidy Tea

Thankyou so much Shelley, for your lovely 5*review!
We're thrilled you enjoyed the Welsh Black, and really appreciate your support for our small bussiness.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Coffee bags had plenty of flavour.

June 6, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks a million for your 5* rating - we're so grateful for your support x

Rated 5 out of 5 stars

100% will by again

100% will by again the family is kind and sweet i have tried 2 teas and i would rate them 1000 out of 5 if i could the experience of the taste stays with me i am drinking the green tea now i recommend. I hope this helps someone.

June 8, 2025
Unprompted review
Tidy Tea logo

Reply from Tidy Tea

Thank you so much for your glowing 5* review - it really means a lot to us x

Rated 5 out of 5 stars

Great tea!!

Great tea!!

March 4, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks so much Jonathan! We're thrilled your enjoying the tea as much as us.

Rated 5 out of 5 stars

Really splendid teas

Highly subtle and sophisticated black tea. Often artisan teas are refined but slightly weedy. This combines subtlety and strength. Wonderful.

January 25, 2025
Tidy Tea logo

Reply from Tidy Tea

Your description captures exactly what we aim for in our blends. Thank you for such a splendid review and recognising the care that goes into our Teas. :)

Rated 5 out of 5 stars

Perfect cuppa

Perfect cuppa ! Lovely tea, also added bonus, Plastic free ! Well done!

January 13, 2025
Tidy Tea logo

Reply from Tidy Tea

Thank you so much Delyth for your wonderful review.

Rated 5 out of 5 stars

Arrived on time

Arrived on time, packaged well. Excellent tea.

November 14, 2024
Tidy Tea logo

Reply from Tidy Tea

So pleased you had had a great experience Lizzie x

Rated 5 out of 5 stars

Outstanding quality Tea

Incredible tea, absolutely love it. Especially the Californian, it is like nothing I've ever tasted! It's gorgeous.

May 13, 2024
Unprompted review
Tidy Tea logo

Reply from Tidy Tea

Thanks so much for this wonderful review! We are delighted your enjoying the teas! x

Rated 5 out of 5 stars

Amazing product

Amazing product, amazing service.

April 16, 2024
Tidy Tea logo

Reply from Tidy Tea

Hi Sara, Thank you for taking the time to leave us a review. We are over the moon your enjoying our teas!

Rated 4 out of 5 stars

Great tasting tea

Yea taste great and delivered in. Time.

There was some t bags stuck together which resulted in having broken bags which is a shame as missed out on having several cups of teas,

March 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look