TIEDEX LIMITED Reviews 

Had to rearrange delivery, which was handled very well. I received a text with a 4 hour window, the driver called to say he was running late. The delivery people carried the parcel to where I wanted the parcel out. Very good delivery service. Product looks great and very well made.

Very well made and clear instructions. Very pleased with the product.

Quick delivery and excellent product

Placed order on wrong item, called up straight away to ask to cancel and was told it was cancelled.
Called up later in the afternoon and was told it will be shipped tomorrow, again I asked to cancel and was confirmed it had been cancelled.
Received an email the next morning to say it had been dispatched.
Joke of a customer service with children running around in the background screaming, went through credit card company to dispute transaction and receive refund after refusing delivery when the poor driver got here.

The 2 delivery men were very good and put the shed in my garden

Good communication. Quick delivery & friendly courier’s. Thank you for a smooth service.

Ordered, arrived as scheduled.

Product delivered 2 months ago. 2 parts missing. I’ve been chasing ever since. Been told twice they’re being delivered, nothing arrived. My reviews keep getting deleted off trust pilot. They’ve told me I am being banned from trust pilot too. I have a children’s play house I cannot use that I’ve paid for. Customer service is appalling. My only option is the financial ombudsman now.

Dont buy from this company. My product was delivered middle June with missing pieces and still havent had a replacement!! Paid over £200 for a playhouse that we cant use and ruined my daughters birthday present. Customer service is appalling.

Excellent service, many thanks

Received the item as indicated and great value on an super product

took a day of work so i would be in on the given delivery date. was meant to be delivered on the tuesday but didnt arrive until friday in which i had to ask someone else to take time out there day as they wouldnt leave it

The goods had a past BBD Date
I lodged a complaint for which I received an answer with excuses and that a compensation - possibly sending a replacement which was not past BBD - would be given for the error. Still waiting for the actual materialisation of this promise

Quick delivery. Unfortunately one piece damaged in transit. Contacted tiedex- quick response received but still waiting delivery of replacement.

I am very happy with my Shed and I received very good customer service informing me every step of the way about shipping etc..

No shipping to North Ireland they tray to charge extra even if they say on the page free shipping it's not true pure costumer service you have to chased them if you need to talk with them

Steer clear from Tidex

I wrote a review previously annonymously about Tidex that they took my money after 28 days of cancelling the order and they posted my address as a reply here saying that the item had been delivered. This is illegal as they posted my address for everyone to see and also lied that the item had been delivered as I did not get the item. I have took down that review as there was no other way to take my address off internet. After 6 weeks they call me saying it was a misunderstanding and they will refund me the money but still didnt. I have now got my money back from the bank and they will take it up with this company. Tidex did not give my money back, the bank did.

Great product and delivered on good time.

Great price for my kamado . Arrived on time . Phoned before delivery and arrived in the 2 hr window when they said . So very satisfied .

I would have appreciated being told the order would be a week late rather than having to ask.. but! It arrived on time (second time around!) & I'm pleased with my purchase, so all good in the end.