While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience thanks to your excellent customer service, which was both professional and very attentive. I truly appreciate the quick delivery, especially with my birthday coming up soo... See more

Rated 5 out of 5 stars

The customer service is absolutely amazing every single time! The team at Tigermist is so friendly, patient, and genuinely helpful. They make the whole shopping experience so easy and enjoyable.... See more

Rated 5 out of 5 stars

Tiger mist is my go to. The best quality on everything, I’ve searched a lot of online stores and this store tops it all! I just ordered again with them and they gave me free sunglasses for spending o... See more

Rated 1 out of 5 stars

I've ordered several times from them and usually no issues. I ordered 2 seperate orders & had multiple items missing which is super unusual, I reached out to them and they never refunded me. I tried t... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Jeans Shop
  4. Lingerie Store
  5. Outerwear Store
  6. Swimwear Store

Written by the company

• New releases added every week • Designed exclusively in Australia • Worldwide Express Shipping • 30 day returns • Free returns for store credits • Monetary refunds available • Instagram: @tigermist • Tik Tok: @tiger.mist


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tiger mist is my go to

Tiger mist is my go to. The best quality on everything, I’ve searched a lot of online stores and this store tops it all! I just ordered again with them and they gave me free sunglasses for spending over $100 thank you :)

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience thanks to…

I had a fantastic experience thanks to your excellent customer service, which was both professional and very attentive. I truly appreciate the quick delivery, especially with my birthday coming up soon. I really love your brand. Thank you so much!

March 16, 2026
Unprompted review
Rated 3 out of 5 stars

Tiger Mist offers excellent product…

Tiger Mist offers excellent product quality and great versatility. I always enjoy shopping from their online store, as it provides a consistently smooth and satisfying experience. Highly recommended!

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Extra slow delivery

Ordered on feb 20th shipped out 28th, still haven’t received my order yet. Even Shein has better shipping and delivery than this brand. Spent enough for free express shipping but yet deliver the slowest known to man. Make it make sense.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a wonderful experience…

I had such a wonderful experience thanks to your outstanding customer service - truly professional and attentive. I’m especially grateful for the fast shipping with my birthday just around the corner. I absolutely adore your brand. Thank you so much!

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP HERE

DO NOT SHOP HERE! I ordered a pair of pants from Tigermist on TikTok shop and ended up returning them. It has been several months and I still did not receive my refund. I’ve been messaging them and they confirmed that they received my return. Where is my refund?

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

I have returned items that did not fit over a month ago and requested a store credit which I still have not received. I have sent multiple emails and just get an AI generated response that does not resolve the issue. I have been a loyal customer and spent hundreds of dollars with this company and they don’t even have the decency to reply to my emails and issue me a credit. Very disappointing experience, I would avoid shopping here!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was amazing because of…

My experience was amazing because of your fantastic customer service—so skilled and professional. I was also really thankful for the quick shipping since my birthday is coming up soon. I absolutely love your brand. Thank you!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

best online shopping experience

I am genuinely so shocked to read the disappointing reviews!!! The price point of the clothes, delivery time, returns process is the best I’ve ever experienced for an online company.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Tigermist is amazing

The customer service is absolutely amazing every single time! The team at Tigermist is so friendly, patient, and genuinely helpful. They make the whole shopping experience so easy and enjoyable.

The quality of the clothes is always impressive too. Everything I’ve bought has been stylish, comfortable, and exactly as described. You can really tell they put effort into their products and the overall customer experience.

From the service to the range, everything is consistently top-tier. I honestly love shopping here!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Disgraceful company, zero customer service

I ordered 2 pair of pants xxs and they were like a size 12, I sent both pairs back for a refund.Total order was $178.00 and they refunded $80.00 and said pants were either damaged or not as they were sent to me.
This is a lie and I have asked for proof e.g.photos and they have just ignored my emails. Disgraceful company do not waste your money as sizing is all wrong and they won’t refund if you send items back.
Another scammer.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

I've ordered several times from them…

I've ordered several times from them and usually no issues. I ordered 2 seperate orders & had multiple items missing which is super unusual, I reached out to them and they never refunded me. I tried to dispute it through Paypal but no luck. Awful experience, I'm still out about $200 from this.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order and the dress came…

I placed an order and the dress came within three days but that’s not the problem.. I was charged a few days later the same amount I paid for the dress I ordered but in two unauthorised separate transactions and when I tried to contact customer service they did not reply. I phoned the number and it just rang out and there’s no email to actually email them. I will not be ordering from this site again.

November 4, 2025
Unprompted review
Rated 3 out of 5 stars

Tiger Mist is an online fashion…

Tiger Mist is an online fashion retailer that has gained popularity for its bold, trendy, and Instagram-worthy collections. Based in the USA, the site offers a wide variety of stylish clothing ranging from dresses and co-ords to chic outerwear and casual staples. What stands out most is their ability to combine edgy designs with wearability, making their pieces perfect for both everyday looks and nights out.

The website itself is user-friendly, with categories neatly organized and detailed product descriptions that help in making purchase decisions. Shipping within the USA is relatively quick, and they also offer international delivery. Customers particularly appreciate the accurate sizing guide and the option to view products on different models, which reduces guesswork.

In terms of quality, the clothing is generally well-made and true to the images shown online. While the price point is mid-range, the unique designs and limited collections justify the cost. Some customers do mention that stock sells out quickly, so acting fast on new drops is key.

Overall, Tiger Mist is a go-to site for fashion lovers seeking trendy, statement pieces that align with current style aesthetics. It’s reliable, stylish, and continues to deliver a strong online shopping experience.

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Cannot contact Tiger Mist via phone

You cannot contact Tiger Mist via phone. The phone number listed of 03 8418 0046 does not ring. It continuously goes straight to engaged.
The only way to contact them is via email.
If there is a problem with your order, you back and forth on email for days. Good Luck!!
I wouldn't recommend buying from them.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

The customer service is terrible

The customer service is terrible, no one has gotten back to me in regards to a tracking number. There are no tracking details and I don’t where or when my parcel is going to come. I’ve emailed and messaged on instagram and no one is getting back to me, I would avoid especially if you are overseas.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Possible scam

Possible scam - They charged my bank twice but said my payment declined. They also auto-filled my address wrong. And I have received no order confirmation.

May 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look