Tiggatowers Reviews 342

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My Tigga Towers tower in a box arrived today. Another outstanding product from this reliable company. My cats (persians one of whom is 7kg enjoyed trying it out before deciding who would have first re... See more

Company replied

Rated 5 out of 5 stars

Wow the new colour, being Heather is certainly awesome. As usual the quality & standard of these products is superb. I ordered & paid yesterday for a full set for one of my tigga towers, it was deli... See more

Rated 5 out of 5 stars

Wow this is some scratching post for my Maine Coon Hickory! I was so fed up with buying endless scratching posts so decided to purchase a Tigga Tower. Called and spoke to Sam who understood exactly w... See more

Company replied

Rated 5 out of 5 stars

The Catnip Elephant is, as usual, beautifully made to resist the feline claw for just long enough - and our Siberian boy loves it - as the huge ears are a wonderful gripping surface for launching th... See more

Company details

  1. Pet Store

Information provided by various external sources

Luxury UK brand specializing in cat scratching posts, cat beds and organic catnip toys. Dogs also catered for with our bedding range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products!

Products are always great quality and so soft. My cats all love the beds and pads, just refreshed them on the towers and it’s like a brand new tower again!

Really quick delivery and loved the cheeky 20% discount too!

November 8, 2020
Tiggatowers logo

Reply from Tiggatowers

Lol always made better with a little cheeky discount :)

Rated 5 out of 5 stars

Superb selection and service

We were bought a couple of the toys when we got our current pair of cats, after a year and a half the toys are still intact and popular, which is very impressive.
I thought I would buy them a couple more for xmas presents, I was able to find what I wanted on the website, ordering was very simple and they turned up a couple of days later, well packaged.
I left the package on the table for an hour or two (working from home) and by the time I came back downstairs the catnip addled junkies had shredded the packet, torn the toys out of their wrappers and chewed off the labels. If that doesn't tell you something about how good these toys are, I don't know what will!

November 8, 2020
Tiggatowers logo

Reply from Tiggatowers

Oh dear naughty cats - lol but also thank you for the website feedback as we changed systems in July to help make easier we hope for customers

Rated 5 out of 5 stars

I bought a cat bed and catnip toys

I bought a cat bed and catnip toys. I have 3 cats and the toys take some punishment, but they last well and are played with daily. My cats love them. The bed is occupied by one of them all the time. Would highly recommend.

October 16, 2020
Tiggatowers logo

Reply from Tiggatowers

Thank you Helen

Rated 5 out of 5 stars

Happy Kitten

My Maine Coon kitten is very happy with her Tower In A Box. From day one she used the scratching post and the basket, thank you for your advice Sam..

October 8, 2020
Tiggatowers logo

Reply from Tiggatowers

great news Heather

Rated 3 out of 5 stars

Everything perfect

Everything perfect. The product is wonderful and greatly appreciated. The delivery unquestionably good

Thanks all round

October 7, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you and delighted you are happy :)

Rated 5 out of 5 stars

My cats love Tigga Towers beds

My cats love Tigga Towers beds, blankets and cushions. They stay soft wash after wash, excellent quality. Would always recommend them.

September 21, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

thank you Pam

Rated 5 out of 5 stars

Cat Nip Bear

Excellent cat nip bear. My cat carried around with her so obviously loves it. Thank you

September 20, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Awe very sweet must get us a photo if you get chance

Rated 5 out of 5 stars

Great products

Great products - my kitten loves his catnip toys! Lovely company to deal with. They are a little more expensive than similar toys, but the quality is lovely.

September 14, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you for the feedback and glad you are pleased

Rated 5 out of 5 stars

An impeccable first experience. Impressive!

Our first dealings with them, & they seem a genuinely nice & helpful outfit. They had a Covid problem which delayed the order a little but they kept us informed; reduced the delay as much as they could by upgrading the postal service at their own cost; & went out of their way to make amends.

The cat bed we bought was expensive, but is very good quality & washable. Our cat took to it immediately. (The thoroughness of the sniffing she gave it did suggest somebody had been liberal with a pheromone spray, which is fair enough. How else was she to know it was hers?)

All in all, delighted with both the product & our contact with the business, which is one of a handful I’d probably try to find excuses to deal with again.

August 27, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you and thank you for taking the time to give us the feedback. Not easy in current times but we do our best :)

Rated 5 out of 5 stars

Super soft and cuddly spare set of…

Super soft and cuddly spare set of bedding for my lovely Tigga Tower. Colour tones beautifully with my brown and chocolate Burmese!

August 21, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Awe delighted to read this

Rated 5 out of 5 stars

This is the second one as my cat loves…

This is the second one as my cat loves it; it has lasted 6 years & it is still in ok condition. Delivery was super quick too.

August 18, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Always nice to hear from customers with older towers :)

Rated 5 out of 5 stars

Doughnut cat beds

Excellent quality stuff as ever from Tiggatowers. Albert our cat loves his dougnut bed.

August 16, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you

Rated 5 out of 5 stars

THE SANTOS - CAT FLOOR SCRATCHER

The Santos is just lovely. It is fun to have in the house but most importantly my kitten loves it. Scrambles over it, not yet having learned what it is for. I’m happy she can scratch in safety as the littles ones invariably climb the Towers far too high for my nerves.

August 16, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you for the Santos review as this really helps new customers :)

Rated 5 out of 5 stars

5 stars for the penthouse cat tower…

5 stars for the penthouse cat tower itself as it is has soft plush beddings, well made and sturdy enough for my two ragdolls. Separately Sam has been wonderful with her service when I enquired regarding the delivery. I did struggle with the cat tower assembly however, as the instructions provided were unclear for a new-cat owner like myself.

I would suggest that Tigga Towers update their YouTube instructions video, showing a step-by-step guide on the penthouse cat tower assembly as the existing assembly video is slightly too short. Overall, I did manage to put the cat tower together after a good 45 minutes and hope my cats will love it too.

August 16, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you for the lovely and constructive review on our tower(s)
We are in the process of doing exactly what you suggest to help with the assembly of our towers so watch this space :) Then new cat owners like your self will have both video and printed sheet to help you as you rightly point out. It is not so easy when a new cat owner. We hope your two enjoy many happy years on their new tower

Rated 5 out of 5 stars

The Santos, cat scratcher.

At first sight they hissed at it, But a very solid scratcher, easy to put together, and just so hard for the cats to knock or roll it over (my cats are alway camera shy to get pictures).

August 15, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thank you and glad you are pleased with how solid and stable it is :)

Rated 5 out of 5 stars

Tigga Tower

Very happy with my Tigga Tower. The cats love it and it looks really nice and solid.

August 14, 2020
Unprompted review
Tiggatowers logo

Reply from Tiggatowers

Thanks Jackie :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look