Ti-GO Bikes Reviews 158

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and suitability for children. Many appreciate the comfort and effective protection offered, which gives them peace of mind. The delivery service is frequently highlighted as quick and efficient, and the company's customer service is consistently described as excellent and responsive. However, some customers were not happy with the quality of certain products, finding them to be less robust than expected and lacking features typically found in adult versions. A few also mentioned that the shipping costs seemed excessive for the size of the package.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers highlighted that the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are pleased with the quality of products, noting... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers appreciate the quick delivery, with... See more

Service

Clients share positive opinions on service, consistently praising the excellent and quick service received.... See more

Based on these reviews

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Ti-go enough, my son hated the cheap plastic pads on the market and wouldn't wear them, he wanted some like mine so purchased the pads and body armour, he loves it! I feel if he fell o... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Products dispatched immediately and this was my second purchase, both time despatched on the same day I placed the order. Quality of the product is very good, these are designed for little rippers,... See more

Company replied


Company details

  1. Sportswear Store
  2. Bicycle Store

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great product

Great product, really like the additional sweets and stickers in the packaging, or least my son did!

June 29, 2023
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Reply from Ti-GO Bikes

Hi Paul,

Thank you for taking the time to give us a great review.

We are so pleased to hear that you are enjoying your new Ti-GO product and that your son enjoyed the stickers & sweets!!

We look forward to providing you & your family with all your riding needs in the future! Thanks again!

Rated 5 out of 5 stars

Brilliant product and excellent service…

Brilliant product and excellent service from the seller. Well package and delivery within the expected timeframe. Loved the small touch for the little one. Thank you.

June 18, 2023
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Reply from Ti-GO Bikes

Good morning,

Thank you for the awesome review, it really makes a difference!

We are so pleased to hear that you are happy with the service you received from us, with your purchase, and the delivery time.

We look forward to providing you and your little one with all your riding needs again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. Very quick delivery. Would happily buy from them again.

June 15, 2023
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Reply from Ti-GO Bikes

Hi James,

Thank you so much for the awesome review!

We are so pleased to hear that you are happy with the service you received from us here at Ti-GO and look forward to providing for you again.

Rated 5 out of 5 stars

Easy to order

Easy to order, great qulaity items. Fast delivery.

June 6, 2023
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Reply from Ti-GO Bikes

Hi Lauren,

Thank you so much for the fantastic review, we really appreciate it!

So pleased to hear that you had a great experience with us, and look forward to providing for you and your family again!

Rated 5 out of 5 stars

Great product (knee pads) fit my son…

Great product (knee pads) fit my son well. Delivered ahead of schedule and with some sweets too. Lovely touch. Would recommend.

May 22, 2023
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Reply from Ti-GO Bikes

Hi Happy Customer, thank you for taking the time to write a review for us and it's great to hear that you were happy with the knee pads and the service we provide!

Rated 5 out of 5 stars

knee and elbow pads

Ordered knee and elbow pads for 3 yr old. Good price and decent quality. Prompt shipping

May 21, 2023
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Reply from Ti-GO Bikes

Hi Phil W

Thank you for taking the time to write a review for us!

We're really pleased you loved the knee and elbow pads. Thank you for ordering through us !

Rated 5 out of 5 stars

Good quality and value for money

My purchase for body armour and trousers for my 10 year old son, went perfectly, size guide is spot on and quality and value for money is great.well done Ti go bikes.

May 14, 2023
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Reply from Ti-GO Bikes

Hi Lawrence,

Thank you for taking the time to write a review for us! We're really pleased you loved the body armour and you found the sizing to be perfect.

Thank you for ordering through us.

Rated 5 out of 5 stars

Perfect fit for the kids

Perfect fit for the kids. Great service. Thank you

May 2, 2023
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Reply from Ti-GO Bikes

Hi Matthew Jones,

Thank you for taking the time to write a review for us! We're really pleased the fit was perfect and you were pleased with our service.

Thank you for ordering through us.

Rated 5 out of 5 stars

Perfect gloves for a young pinner!

Super fast delivery even when ordered over back holiday weekend. Great feeling product at a great price for my 2.5 year old! Recommended!

April 30, 2023
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Reply from Ti-GO Bikes

Hi Dean,

Thank you for writing a such a lovely review for us! We're really pleased you loved the product and were happy with the service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Great quality product, great service

Super quality product - as described, daughter has used the elbow & knee pads almost daily & they are true to size & very comfortable. Great customer service & the little extras with the order were a pleasant surprise for her (branded stickers which she's stuck all over her scooter!). Arrived promptly, would recommend to others as well as repeat custom with this company again.

April 10, 2023
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Reply from Ti-GO Bikes

Hi Sammy O,

Thank you for taking the time to write such a great review for us!

We're really pleased you loved the items and your daughter is enjoying wearing them.

We look forward to doing business with you again soon.

Rated 5 out of 5 stars

Consistently great product & great…

Consistently great product & great customer service. If Ti-Go make the product I need I no longer bother comparing with other brands, that’s the one I’m getting!

April 4, 2023
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Reply from Ti-GO Bikes

Hi Anne-Lise,

Thank you for writing such a great review for us. We're really pleased you have been happy with your products and the customer service we provide!

Rated 4 out of 5 stars

I purchased the pro knee and elbow pads…

I purchased the pro knee and elbow pads in XS for my 5 year old. They fitted well staying in place with the velcro strap and looked like they'd offer a good level of protection but after pedalling 2.5 miles, the backs of his knees showed reddening of the skin from rubbing.

April 10, 2023
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Reply from Ti-GO Bikes

Hi BK

Thank you for the review and the feedback - we will look in to this as a company and see if we can make any improvements.

Rated 5 out of 5 stars

Fast delivery and awesome customer…

Fast delivery and awesome customer service when the first pair we bought were too small they quickly sorted out the return and sent out the next size up which he LOVES!!

March 29, 2023
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Reply from Ti-GO Bikes

Hi Mrs B,

Thank you for taking the time to review us. We're really pleased that you are so pleased with the service you received.

Rated 5 out of 5 stars

Great all round

Great communication, perfect quality clothing.

April 2, 2023
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Reply from Ti-GO Bikes

Hi richard camm,

Thank you for taking the time to review us. We're really pleased that you were so pleased with the service you received.

Rated 5 out of 5 stars

Good gloves!!!

March 23, 2023
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Reply from Ti-GO Bikes

Hi Mark,

Thank you for taking the time to review us.

We're really pleased that you are so pleased with the gloves that you ordered.

Rated 5 out of 5 stars

Very quick dispatch

Very quick dispatch. Nice quality product our 2.5 year old loves it

March 26, 2023
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Reply from Ti-GO Bikes

Hi Eva Barta,

Thank you for writing a review for us! We're really pleased you loved the product and were happy with the service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Bought 2 different pairs of tech…

Bought 2 different pairs of tech gloves: 1 pair of short finger and 1 pair of long finger. Unfortunately, the short finger wasn't sewn tightly at the seams between fingers. After sending a picture to the team of the extra hole, they sent a replacement pair immediately. Both children love their gloves. The older one had a smaller size pair before he outgrew his.

March 1, 2023
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Reply from Ti-GO Bikes

Hi SWH,

Thank you for taking the time to write a such a lovely review for us! We're really pleased you were happy with the service you received and the children love their gloves.

Thank you for ordering through us.

Rated 5 out of 5 stars

5* as always

My little boy refuses to wear any other gloves and pads! Great quality and price! Arrived quickly. Highly recommend!

February 21, 2023
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Reply from Ti-GO Bikes

Hi Danielle xx,

Thank you for taking the time to write a review for us. We're really pleased you are so happy with the quality of our products and the customer service you received.

Thank you for ordering through us.

Rated 5 out of 5 stars

Good quality good fitting

Love the products and have the kids in loads of the TI-GO protective equipment.

February 8, 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Mr Hawkes,

Thank you for taking the time to write a review for us. We're really pleased you love our products. Thank you for ordering through us.

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