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Die Schuhe sind top, wir sind seit Jahren loyale Kunden. Nun haben wir das erste Mal eine Reklamation und es ist eine Katastrophe. Reaktionen dauern tagelang, es wird einem nichts angeboten und zurücksenden soll man sie dann auch auf eigene Kosten. Ich bin sprachlos. Aussagen wie "wir prüfen das dann und falls der Fehler wirklich da ist, übernehmen wir die Kosten, sonst nicht". Äh ok, aber was ist mit Ersatz? Gruselig!
Sehr gute waren, schnelle lieferung, alles top
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