Everything about Tillets is 5 star in my opinion. The clothes shop is always orderly the coffee shop is warm , cosy and inviting the staff are super helpful and now everything about the stock and I al... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The live presentations each day show a good selection of clothes and how they can be stylised The ordering is made easy from the well laid out website. My order was addressed very quickly and dispatc... See more
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A great experience from start to finish. A great website with loads of choice and lots of fab clothes and accessories. Easy ordering process and reasonable postage charges which is refreshing! Kept up... See more
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Always a joy to buy from Tillets. Lovely quality clothing, delivery always good. Had one problem with a delivery, Royal Mails fault but the customer service is outstanding and sorted a new parcel out... See more
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Company details
- Women's Clothing Store
- Clothing Store
- Fashion Accessories Store
- Furniture Accessories
- Plus Size Clothing Store
- Shoe Store
About Tilletts Clothing
Written by the company
Established in 2006, Tilletts are an independent family owned business providing quality clothes at affordable prices for the every woman. A mother and daughter buying team comprised of Melanie, Grace and Nancy, Tilletts whole ethos is ‘Style With Confidence'.
Tilletts pride themselves on providing excellent Customer Service and ensuring every lady leaves their shopping encounter with Tilletts feeling comfortable, confident and confident in their new purchases.
This dedication and drive has earned the Tilletts numerous award wins and nominations including a European Digital Award for Best Digital Marketing Campaign and ‘Retailer of the Year’ in the Lincolnshire Tourism Excellence Awards.
Contact info
Tilletts HQ, Wilton Road, DN36 4AW, Humberston, United Kingdom
- 01472 566995
- info@tillettsclothing.co.uk
- tillettsclothing.co.uk
4.8
Excellent
20K reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Mel sells the glamorous life…
Mel sells the glamorous life experience, we all want to be Mel and jet off every week, she is funny too. Good at chat.
The clothes are mostly nice, although Ive had a few that have been static polyester.
They fit best at size 14 and a 5' 5 height.
They do need to keep an eye on the quality and the habit of the manufacturing doesnt substitute cheap materials to the samples.
May 2, 2026
Unprompted review
Reply from Tilletts Clothing
Thank you for your review x
Lovely comfy clothes and the customer…
Lovely comfy clothes and the customer service is amazing . Well done team Tilletts .
April 27, 2026
Reply from Tilletts Clothing
Thank you for your review we really appreciate this xx
I love watching the lives and 9/10 I…
I love watching the lives and 9/10 I always end up buying something! My purchase arrives swiftly and I wear my article in pride as they always get compliments x
April 27, 2026
Reply from Tilletts Clothing
Thank you for your review, we are happy to hear you love watching the lives xxx
Exceptional customer service
Exceptional customer service.
The Products are excellent.
The Service is exemplary.
Love being a Tilletts girl.
Thank you Mel.Nancy. Grace and team
April 27, 2026
Reply from Tilletts Clothing
Thank you for your review and your continued support xxx
Reply from Tilletts Clothing
thank you for your review x
Fabulous store with a great selection…
Fabulous store with a great selection of beautiful, affordable outfits. Staff all very friendly and attentive! Love this place. Never need to shop anywhere else!
April 17, 2026
Unprompted review
Reply from Tilletts Clothing
thank you for your review x
Love the weekday live that Mel does as…
Love the weekday live that Mel does as seeing the clothes on and styling ideas is so helpful 👌
I literally have a whole wardrobe in the house full of Tilletts outfits !
April 27, 2026
Reply from Tilletts Clothing
thank you for your review x
Gold strappy vest ~ just perfect!
Bought a lovely gold strappy vest from Tilletts Clothing at a very reasonable price. It looks great and the fabric is soft against the skin. Will look amazing in the Summer months glistening in the sun. The delivery time was excellent. A couple of days if that. All wrapped well in the Tilletts Clothing bag. Perfect!
April 2, 2026
Unprompted review
Reply from Tilletts Clothing
thank you for your review x
The customer is very good at Tilletts
The customer is very good at Tilletts
Delivery from post office is excellent
October 29, 2025
Reply from Tilletts Clothing
thank you for your review x
Great service every time
Great service - lovely clothes. Easy to return if needed although this is very rare for me!😊
December 19, 2025
Reply from Tilletts Clothing
Thank you for your review xxx
Reply from Tilletts Clothing
Thank you for your review x
So easy to order
So easy to order. Always quick delivery.quality proucts
March 17, 2026
Unprompted review
Reply from Tilletts Clothing
Thank you for your review xx
Everything with Tilletts is fab
Everything with Tilletts is fab. Gorgeous clothes and courteous staff
December 16, 2025
Reply from Tilletts Clothing
Thank you for your review xx
Great products and service
Great products and service. I love ordering from Tilletts! I like to wear clothes that are just a little bit different from everyone else and Tilletts have some quirky fashions and the service is excellent!
November 18, 2025
Reply from Tilletts Clothing
Thank you for your review Karen xx
Love Tilletts great quality clothing so…
Love Tilletts great quality clothing so much choice and a fab team
February 24, 2026
Reply from Tilletts Clothing
Thank you very much for your lovely feedback, we really appreciate it xx
Customer service is brilliant
Customer service is brilliant
Lovely family firm
Clothes are flattering and I enjoy buying from this company
December 17, 2025
Reply from Tilletts Clothing
Thank you so much for your wonderful review, we really appreciate it xx
Lesson learnt
I recently ordered an item from Tilletts, my first order with a ten per cent discount. So far so good. The order arrived in good time, well packaged and was a good quality item for the price. However, the jacket was too big for me (sadly a lot of Tilletts clothing appears to be one size often up to size 18) so I returned it meaning I have spent £7 for nothing (delivery and return costs) plus I understand I am no eligible for a ten per cent discount for a first order! Lesson learnt, in future I will only shop online with companies that offer free delivery and return (many do this) or, better still, shop locally.
February 10, 2026
Unprompted review
Reply from Tilletts Clothing
Thank you for your review. We’re really pleased to hear your order arrived quickly and that you were happy with the quality and value of the jacket.
As outlined in our returns policy, we don’t currently offer free returns, and return postage costs are the responsibility of the customer. We understand this may not suit everyone, but we aim to keep our product pricing as competitive as possible and be transparent about our delivery and returns terms before purchase.
We’re sorry the sizing wasn’t right on this occasion and that this meant additional delivery and return costs. We understand how disappointing that can be. As outlined in our terms, the first-order discount applies to the initial purchase and can’t be reused after a return.
We do appreciate you taking the time to share your experience.
Tillets is not just for Xmas!
Always a joy to buy from Tillets. Lovely quality clothing, delivery always good. Had one problem with a delivery, Royal Mails fault but the customer service is outstanding and sorted a new parcel out straight away. Excellent team don’t hesitate to buy, you’ll be hooked!
January 27, 2026
Reply from Tilletts Clothing
Thank you for your review and your continued support xx
Reply from Tilletts Clothing
Thank you for your review x
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