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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, finding them to be essential and life-changing for their needs. Many people highlight the excellent delivery service, noting its speed and efficiency, and are very satisfied with their orders. However, some people mentioned that delivery times could be quite long, though they appreciated that items are often made to order. A few other people also felt that certain products, like the hanging bottle holder, didn't fit all types of drip stands, and some wished for additional features like a handle on the stands for easier portability.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the functionality and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy and quick... See more

Order

Clients share positive opinions on their ordering experience. Many reviewers appreciate the ease of finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We made our first order with Tilly’s Tubes 14 months ago, and ever since then we’ve continued to be impressed by the quality and thought put into every product. Over that time, we’ve ordered three T... See more

Rated 5 out of 5 stars

Both the Twist & Release Tool and the Stand have made my daily life so much easier, I genuinely don’t know how I managed without them. The quality is brilliant, and they’re such simple but clever so... See more

Rated 5 out of 5 stars

Tilly’s tube stand starter pack has made our tube journey so much easier. My daughter is almost 2 and with the light weight stand she can now play and run around like all the other children her age w... See more

Rated 5 out of 5 stars

We love the tapes, so many to choose from, we order regularly and we are always so please when they arrive. We’ve also purchased a pump sticker and my daughter absolutely adores it. Always the best... See more


Company details

  1. Disability Equipment Supplier

Written by the company

Welcome to Tilly's Tubes, our innovative products are designed to enhance the lives of tube feeding individuals with creativity and practicality in mind. Experience newfound freedom with our lightweight tube feeding stands. Designed for ease of use and portability, our stands allow individuals to move comfortably and confidently without the hassle of bulky equipment. Whether at home or on the go, Tilly's Tubes stands provide stability and support where it matters most. Say goodbye to boring medical supplies! Our vibrant tube tapes are the perfect blend of style and functionality. Available in a variety of colours and patterns, they not only secure feeding tubes effectively but also add a touch of personality to medical routines. Express yourself with Tilly’s Tubes and make every day a little brighter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent small business

Very good service. There was a problem with the delivery company and so they resent a second delivery asap to me. I also communicated via email with them and they were so friendly and helpful aswell. Excellent small business, I will definitely use them again in future. Thank you Tilly’s Tubes :-)

July 15, 2025
Rated 5 out of 5 stars

Fantastic!!

Fantastic!!! Can’t believe I didn’t know about this sooner. It has been a game changer not to have loads of bags going on a day out.

July 12, 2025
Rated 5 out of 5 stars

Large green stand

Ordered the green large stand and arrived within good time as stated on their website. Only thing I would love to see is possibly adding a handle to the stands! I’m only really able to use the stand for my bags now rather than around the house in general since I can’t carry it as easily as my hospital stand. But it’s perfect to quickly shove in a bag!

June 2, 2025
Unprompted review
Rated 4 out of 5 stars

Well made pump and feed holder

Well made feeding pump holder and feed stand for my bag. The hanging bottle holder doesn’t fit all types of drip stand - the hole is quite small to bear in mind. The delivery took quite long time but I appreciate they are made to order.

June 12, 2025
Rated 5 out of 5 stars

Fantastic

Great customer service helping me with the product information.

Items delivered quickly and to a high standard

Great company and would 100%recommend

June 1, 2025
Rated 5 out of 5 stars

So so pleased with the custom design…


So so pleased with the custom design tapes and tummy pads! My son absolutely loves them. The best tape we’ve used. Stays on even after showering. Thank you once again for an amazing order and great customer service experience 💜💜💜

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality Tummy Pads

I’ve been using Tilly’s Tubes tummy pads for some time now. They are by far the best quality pads I’ve found. They are beautifully made and wash really well.

March 31, 2025
Rated 5 out of 5 stars

Beautiful tapes

Beautiful tapes and many happy parents on the neonatal unit, as they loved adding abit of character to their babies tubes at a particularly stressful time

January 3, 2025
Rated 1 out of 5 stars

Design could do with improvements

Unfortunately I cannot use this as it’s too flimsy if it had the plastic all the way up the back maybe it would work better. Too flimsy for the price paid I feel it will snap holding a litre bottle and it did actually bend when I tried using it. ;(

February 12, 2025
Unprompted review
Tillys Tubes logo

Reply from Tillys Tubes

We are sorry to read your review. We have spent over a year developing our stand to ensure it can withstand a pump and bottle efficiently. Having sold over 400 stands and using one ourselves we are confident they can hold the weight sufficiently. The plastic used is designed to have some flex rather than being rigid.
We are sorry that you are not satisfied with your stand. We have not received any correspondence previously in relation to your concerns so did not have an opportunity to rectify this. Please do contact us to discuss this further and we will see how we can help. Many Thanks - Tilly’s Tubes

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