Bad experience… not professional in managing all customers equally. Biased approach. No transparency on price it keeps changing based on them.. not all stocks avail in their premises as they source it... See more
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See what reviewers are saying
When I asked by Whatsapp, was informed that watch would have 1 year warranty from Timepiece fro the mechanism. After buying the watch, warranty was denied. Watch was advertise as new with papers and i... See more
Not my first watch from TP360. Diaa and Jamshed, thanks again. Appreciate your time and help, Abu the man behind the scenes thanks for always coming out to say Hello and reassuring me of the care... See more
Company replied
Just PX'd some surplus pieces for a Tudor Pelagos and am very happy. Ms. Archana in the buying department was a pleasure to work with and transparent throughout the process. Arrangements through a ba... See more
Company details
Written by the company
Buy, Sell or Trade Pre-Owned luxury watches with Timepiece360. Find luxury watches for the best prices and get top-value on your own watch.
Contact info
Office 2206, Building 2, Gold & Diamond Park , Dubai, U.A.E.
- 04 568 7408
- info@timepiece360.ae
- timepiece360.ae
3.3
Average
646 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Timepiece360 is an excellent place to buy luxury watches. The staff are very accommodating and will always address your concerns. Keep it up 🔥
August 25, 2021
Reply from Timepiece360
Thank you for an amazing review and rating, Maqi! We are thrilled to hear your experience was amazing and excellent!
Timepiece360 Team
excellent customer service
excellent customer service, khalid and the team were very helpful and transparent with their work, extremely professional.
August 25, 2021
Reply from Timepiece360
Hi Abdulla! Thank you for your amazing review and rating! We're happy to hear that you are pleased with our service. Looking forward to seeing you again.
Timepiece360 Team
First class service all the way could…
First class service all the way could not recommend them enough I will never use another company thank you for doing the impossible and fixing my watch 🙏
August 18, 2021
Unprompted review
Reply from Timepiece360
Hi Betts!
Thank you so much for the amazing review! We're so pleased that you are happy and satisfied with our service. We will keep working towards exceeding your expectations each time you visit us.
Timepiece360 Team
Welcoming, courteous and attentive...
I recently visited Timepiece360 for a service related matter, having previously making two purchases. The team consistently deliver a high level of service, always very welcoming, courteous and attentive. One of the gentlemen in the workshop is clearly an artisan and wouldn't let me leave until my timepiece was shipshape and shiny.
August 16, 2021
Unprompted review
Reply from Timepiece360
Hi Phil!
Thank you for your awesome review and rating!
We're glad that you had a great experience in your last visit.
Looking forward into seeing you again.
Timepiece360 Team
Visited Timepiece360 for authentication…
Visited Timepiece360 for authentication on a private watch sale and from start to finish the staff were excellent! A special thank you to Mohammed the technician and Cindy at reception for the assistance.
August 16, 2021
Unprompted review
Reply from Timepiece360
Good day Alex!
Thank you for your fantastic review! We are so happy to hear you are happy with our service. We will be sure to pass on your words and thanks to our head technician Abu Abdulla and Christine. :)
Timepiece360 Team
Visit for Authentication
I visited timepiece360 for a watch authentication. Everyone there was courteous and professional. The technicians completed the authentication efficiently and they were very reasonable with their pricing. I will definitely be going back to them for any watch servicing or certifications.
August 15, 2021
Unprompted review
Reply from Timepiece360
Thank you for your amazing review and rating, Abbas!
We are so happy to hear you had a great experience and are happy with us!
We look forward to seeing you again and continue to provide you with efficient and professional service.
Timepiece360 Team
The services ,welcoming ,staff ,work…
The services ,welcoming ,staff ,work shop manager were all excellent .
Thank you for your services , I am sure will deal with you again.
Good luck and keep up
August 15, 2021
Unprompted review
Reply from Timepiece360
Dear Raed,
Thank you for your great review! We can't wait to see you again!
Timepiece360 Team
Great service and quality of products.
August 13, 2021
Reply from Timepiece360
Dear Jeffrey,
Thank you for your fantastic review and rating!
Timepiece360 Team
Perfect place with wonderfull…
Perfect place with wonderfull service😍one thing is for sure and that is that im gonna visit them many More times.
August 9, 2021
Reply from Timepiece360
Dear Akam,
Thank you for your kind words! We look forward to serving you better each time you return. Its always a pleasure.
Timepiece360 Team
Reply from Timepiece360
Dear Nigel,
Thank you for the fantastic review and rating!
Timepiece360 Team
Excellent service center and staff
Excellent service center and staff. Very professional
August 9, 2021
Reply from Timepiece360
Dear Nitin,
Thank you for your rating and review!
We look forward to seeing you again.
Timepiece360 Team
I was in the shop three times …
I was in the shop three times and all the time the staff had been really nice, helpful and and polite. Every question was answered promptly and accurate. All watches are presented in the best possible conditions. I definitely recommend this shop!
August 9, 2021
Reply from Timepiece360
Thank you, Alexander, for your wonderful review! We will keep working towards exceeding your expectations each time you visit us. Thank you for being our valued customer.
Timepiece360 Team
Amazing and excellent service and would…
Amazing and excellent service and would like to specially thank Mr. Abu Abdulla for his great effort and assistance.
August 8, 2021
Reply from Timepiece360
Dear Walid,
We are thrilled to hear your experience was amazing and excellent! We will be sure to pass on your words and thanks to our head technician Abu Abdulla.
Thank you
Timepiece360 Team
This is an amazing place
This is an amazing place. They have a great selection, are very fair on pricing (buy/sell), and have an amazing senior Rolex specialist for service/ maintenance.
Highly recommend.
August 5, 2021
Reply from Timepiece360
Dear Kenny,
Thank you for your fantastic review! We are so happy to hear you say Timepiece360 is an amazing place!
We consistently try to keep improving and stay fair with our pricing to give you the best service.
Thank you for your recommendation!
Timepiece360 Team
Execllent service
This is great shop for high end brand watches, good selection, great trade in options and prices, staff are extremely helpful.
Overall very enjoyable experience.
August 5, 2021
Reply from Timepiece360
Dear Rebecca,
Thank you for your review and rating! We are thrilled to hear you had an enjoyable experience with us. We look forward to see you again.
Timepiece360 Team
Great overall experience
Great service, friendly and competent staff, quality without any doubts... highly recommended!
August 4, 2021
Reply from Timepiece360
Dear Stefan,
We are so glad to hear you are happy with our service! Thank you for such a great review and recommendation!
Thank you
Timeiece360 Team
Great service and product knowledge
Great service and product knowledge. The team knew everything about the product at the time and went to extra lengths to provide additional information for which I didn't ask about.
August 2, 2021
Reply from Timepiece360
Dear Matthew,
Thank you for your lovely words. We really appreciate the time you took to leave us such a great review!
We take our time to understand and know as much as possible about the watches we work with and happy that you had such a great experience with us.
Thank you
Timepiece360 Team
Trading in older watches and buying newer models
Everyone in the shop was inviting and friendly, we were showcased as many watches as we liked, along with some refreshments. We were trading in 2 Rolex watches for 2 alternative, newer models so after discussions, a mutual and fair price was agreed upon for both the 'trade in' prices and the price paid for the new ones. I have worn my Rolex Datejust every day since I purchased it and to date not had any issues. I was impressed with the service on the day as well as the after service, so I would highly recommend purchasing from Timepiece to anyone.
July 30, 2021
Reply from Timepiece360
Dear Kim,
Thank you very much for your rating and review! We really appreciate your written review and we're thrilled to hear about your experience visiting Timepiece360. Our team always puts effort into creating a customized experience while providing legendary customer service.
We always aim to prioritize your satisfaction in every way possible and we're happy to hear we were able to bring that smile and happiness in you!
Thank you
Timepiece360 Team
Thanks a lot for the great service this…
Thanks a lot for the great service this is my first time to visit the shop and it’s so glad to use one of your great service
July 29, 2021
Reply from Timepiece360
Dear Mohammad,
We are so happy to hear your experience was impressionable on your first visit! Thank you for your review and we hope to exceed your expectations each time you come in.
Thank you
Timepiece360 Team
Rolex Submariner No Date Black Dial 41mm Steel
Excellent service and beautiful timepieces. Thank you for making a dream of mine come true.
July 29, 2021
Reply from Timepiece360
Dear Andrew,
Thank you for your kind words and great review! We feel honored to help making a dream of yours come true!
We hope you continue to love your timepiece for years to come.
Timepiece360 Team
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