"The museum-quality fossils I ordered arrived incredibly well-packaged and looked even better in person than they did in the photos. I really appreciated the detailed authenticity certificate and data... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful products that are aesthetically pleasing as well as true to their descriptions. Time Vault seems to curate their offerings more than some online fossil companies, making it easier for s... See more
Good online shop. Good descriptions, well documented. Easy payment. Quick delivery, well packaged. condition as described. certificate, history and guarantee sheet inkluded. I'm... See more
Company replied
I’m really pleased with my purchases (four items), which were even better than as pictured, and arrived promptly. Before purchasing, I left a voice mail with a few questions, and John called back pro... See more
Company details
Written by the company
Superior Fossils and Ancient / Prehistoric Artifacts direct from our Museum Lab with Authenticity Guarantee Certificates.
Contact info
PO BOX 17, 95619, DIAMOND SPRINGS, United States
- timevaultgallery.com
5.0
Excellent
342 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and knowledgeable.
Very friendly and knowledgeable customer service. Easy communication. I have been a customer for a few years and will continue to be for many more. Highly recommended.
March 3, 2022
Always very satisfied with the…
Always very satisfied with the fantastic specimens from Time Vault. Exceptional artifact.
February 19, 2022
Excellent quality and service
I have ordered from Time Vault a number of times. I have never had an order or delivery problem. I highly recommend them.
February 13, 2022
Authentic goods and wonderful
Authentic goods and wonderful, personalized customer service. Fast shipping.
January 17, 2022
Was able to buy an amazing fossil for a…
Was able to buy an amazing fossil for a friend for Xmas, she was a thing for crocodiles and fossils so the Time Vault was an easy win and she was more than thrilled with her gift!!!
January 5, 2022
Great finds with wonderful background info and presentation!
The gift I ordered came on time even during the busy holiday season. The background information of each fossil that I purchased was excellent. I purchased this for my nephew, who is an avid collector, and he thought the presentation was impressive. Thanks very much and I look forward to finding other collectibles from Time Vault Gallery!
January 2, 2022
Got my item here fast even thought I…
Got my item here fast even thought I ordered so close to Christmas. Exactly as depicted.
January 2, 2022
Great service
Fast shipping. Item was as expected. Responded to email very quickly. Thanks!
December 19, 2021
Excellent Cave Bear Tooth
I ordered a cave bear tooth for my son for Christmas. He loves science and zoology, and collects bones and fossils. It arrived quickly and was beautifully packaged and in excellent condition. He will be thrilled. I am too! Thank you for the great service!
December 18, 2021
Perfect Service and Delivery
Perfect Service and Delivery
I bought a beautiful bronze artefact which had to be shipped abroad. Payment, shipment information, delivery and customs were perfectly handled and taken care of. Everytime again!
December 17, 2021
Great service
Great service, the trilobite was even better than I thought. A museum piece!
Package was well done, took a bit longer to receive but Canada is not next door either
Thank you
December 11, 2021
Great finds
Great finds, always as advertised, speedy delivery and friendly helpful staff. Keep an eye on these offerings!
December 11, 2021
Prompt order processing and delivery.
Prompt order processing and delivery.
Excellent quality
November 20, 2021
Remind me what was purchased.
November 19, 2021
I have purchased multiple times..each…
I have purchased multiple times..each purchase wS a gift for our young grandsons.These spectacular fossils have created a Fascination for knowledge..no better gift.I am totally impressed by the professionalism
November 18, 2021
An impeccably curated collection
An impeccably curated collection, really well photographed and described - the only reliable source for stone tools I have found. Byron is highly responsive, and clearly takes a lot of care to deliver exactly what you see on the website. Highly recommended (but please don't buy the pieces I have my eye on !)
November 18, 2021
I absolutely love this place
I absolutely love this place. Fast shipping and excellent product. 6 stars in my book.
November 5, 2021
The real deal
The real deal. Always have been fascinated and take great interest of our past. Great piece to add to my collection.
October 25, 2021
Amazing attention to detail
Amazing attention to detail, great service. Much appreciated!
October 20, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.