t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki Dealer
  2. also in
  3. Isuzu Dealer
  4. Subaru Dealer
  5. Used Car Dealer
  6. Used Truck Dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(678)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would 100% recommend …

We have just bought a vehicle from here and the service we received was amazing. Nothing was too much and communication was fast every time. I will certainly be buying my next car from here without a doubt. After having a nightmare experience from buying my last car from a different place, I was very wary but I would recommend anyone buying a car here: thank you again.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ian and Gabriella made our experience…

Ian and Gabriella made our experience that good we will be returning back to use more of their services , made our transaction so easy , no hassle , straight forward and cannot recommend any higher , thank you both again 😊👍🏻❤️

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service when buying a car for…

Amazing service when buying a car for my daughter Polly! Lovely selection of cars available. Ian then went above and beyond when we had some issues with the DVLA. Thank you so much. Would definitely recommend.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

After months of searching for a new car…

After months of searching for a new car and being far from delighted with the options we came across TIM Motors Hayden road Nottingham .This turned out to be the very best of luck ,Not just a car sales but something a lot better ,Staff were respectful and informative at level that out shone what had gone before .They gave my wife and myself time to consider our choice with no pressure to purchase .We were so impressed, that we did purchase a new car and are delighted with it our Subaru forester,it is a delight to drive and own ,The after sales got even better ,as we ordered personal bits for it ,Ian and the team thank you between you all ,you have changed our perception and made a task into a delight ,All I can say is ,Subaru .T.I.M.motors Hayden Road Nottingham you will be delighted with your purchase .
DATED. 27 October 2024

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from T.I.M

I recently purchased a car from T.I.M. UK Motors, and I couldn't be happier with the experience. Ian, the salesperson who showed me the car, was absolutely fantastic. He was knowledgeable, friendly, and patient, answering all of my questions and making the entire process smooth and stress-free.
The car itself was in excellent condition, exactly as described, and Ian took the time to walk me through all of its features. He never pressured me into making a decision, which I really appreciated. The level of customer service I received was top-notch, and I felt confident in my purchase.
I would highly recommend T.I.M. UK Motors to anyone looking for a reliable vehicle and exceptional customer care. Thank you, Ian, for making this a great experience!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Purchase and collection of Subaru Outback …

Took delivery of my Subaru Outback on 10th January after a previous showroom visit late December to browse and make the purchase. Ian was more than helpful and was the main reason I made the purchase. All the staff, both in sales and service, are helpful and pay attention to detail. Any queries are only a phone call away which is very reassuring. I will certainly be using t.i.m. in the future.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

very professional and friendly service

Found the car exactly as described, no pushy sales just friendly and informative service. paperwork all done with ease and even organised for my private plates to fitted when we picked up. would definitely recommend to friends/family

January 4, 2025
Rated 5 out of 5 stars

I certainly landed on my feet when I…

I certainly landed on my feet when I saw my new car for sale through T.i.m. UK MOTORS, up till now i hadn’t any experience of them, however I credit myself in being able to see through people, if they are genuine or just after a sale. I’ve been blown away with the upfront honesty,and the delightful professionalism of these people, who have both shown me trust and also demonstrated why you can trust them. It’s 10 years since I last exchanged my car and to a degree I’ve held off my swapping my car because of all the negotiating, paperwork, and the fact that it’s very easy to buy a ‘lemon’ from the wrong dealership. Everything is done for you here, it couldn’t have been easier. And with a comprehensive 12 months warranty it’s peace of mind. Now I know why they get such glowing reviews through my own personal experience.

December 27, 2024
Rated 5 out of 5 stars

Great service

Went to look at a car, everything
was as described in the advert. Was shown round the vehicle and went for a test drive with a lovely man who explained how everything worked and even connected my phone to it for me ( I'm not too great with gadgets) Bought the car and Gabriella sorted all the paper work out, even taxed the car for me, everything with the dvla was done and printed off for the car I traded in and my new car, even put petrol in for my journey home and messaged to make sure I got back safely as it was particularly wet, windy and stormy weather. Very happy with the service and my purchase, would highly recommend.

December 10, 2024
Rated 5 out of 5 stars

I recently purchased a Suzuki Vitara…

I recently purchased a Suzuki Vitara from t.i.m. UK Motors and wanted to share my experience to help others who are considering buying a used car.
From the moment I walked into the dealership I was greeted with a warm welcome. Ian and his team are knowledgeable and not over pushy which I appreciate.
I had done some research beforehand so I knew what I wanted but Ian took the time to answer all of my questions and offered additional options that I hadn't considered.
The test drive was smooth and informative and Ian encouraged me to take my time which allowed me to get a feel for the car.
The negotiation process was fair and transparent which made me feel comfortable with my purchase.
Would I buy from t.i.m. UK Motors again? Absolutely!!

December 6, 2024
Rated 5 out of 5 stars

I Purchased a used Subaru Crosstrek a great service from start to finish.

I Purchased a used Subaru Crosstrek as part exchange with my previous Subaru from t.i.m. UK Motors.
The process of part exchange was very easy, as Gabriella done all the work for me. She explained that she could do the removal of my private number plate off my vehicle and have it on my new vehicle for when I was ready to collect. This was done over the phone in minutes.
Gabriella answered all my questions and explained all the features of the vehicle. She made you feel like nothing was to much for her to do. Everything only took a couple of days.
When I collected the vehicle, Gabriella was waiting at the door with the car ready to go. I was shown over the vehicle and how to operate all features (sun roof, display screen) etc.
I had a cup of coffee whilst we went through the paperwork, then got to meet Ian(salesman) and John(service dept) both very knowledgeable.
In all it was an outstanding personal service by all staff, and I would highly recommend t.i.m. UK Motors.
I even got a message from Gabriella to make sure my 2 HR 30mins journey home went well, and that I enjoyed the drive in the new car.
I know we're my first stop will be when I am ready to update my vehicle in the future.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Service

t.i.m. UK Motors provided an excellent and friendly service and delivered a quality Subaru Forester with many extras in a timely and caring fashion.

A VERY satisfied customer.

November 23, 2024
Rated 5 out of 5 stars

Spoke to Ian about a vechile we…

Spoke to Ian about a vechile we travelled 4 hours to go take a look, Ian was very welcoming and he showed us all the details and electronics of the vechile. He answered any questions we had in as much detail as he could and took his time, he wasn’t pushy like some other sale reps are. We are very happy with vechile. We left a deposit on the Thursday and went to pick it up on the Monday and he went out of his way to explain all settings ect even to the point setting phones up via Bluetooth and made sure we where 100% happy with everything. Would Definetly deal with Ian again in the future.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

I have just in the last hour took…

I have just in the last hour took delivery of a second hand Subaru forester from Ian Bell of TIM Nottingham .
I’m in Cheshire and we did the transaction over the phone until the delivery day.
Although nervous with sight unseen buying there was no reason to be .
Car was exactly as discribed beautiful and I look forward to my first drive .
Ian was fantastic a credit to the company and a nice chap as well
Excellent service

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great dealership

I must say that the whole experience off buying a vehicle from t.i.m uk motors was excellent.
Ian from the very first contact was great he couldnt do enough for me. He wasnt pushy in the slightest.
He provided an honest description off the vehicle and was true to his word.
I feel i have got the truck i wanted.
I wouldnt hesitate to recommend this company and will definitely use them again.

November 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look