Tink n Stink Reviews 203

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, noting the variety and quality of items available. Many appreciate the ease of the ordering process and the excellent communication regarding shipping, often highlighting the quick dispatch and delivery services. However, some customers reported issues with product quality, specifically mentioning items that broke quickly or had an unpleasant chemical smell. A few reviewers also experienced problems with delayed or undelivered orders, and in some cases, a lack of response from customer service regarding these issues.

What people talk about most

Product

Consumers find products to be positive, often praising the good quality, variety, and fair pricing. Many... See more

Order

People report positive experiences with order. Customers frequently praise the ease of placing orders, the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and reliable... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a incredible small business. I really enjoyed supporting all small business. I highly recommend everyone shop at Tink n Stink. Lots of toys to look at and you can found everyone a gift that they... See more

Rated 5 out of 5 stars

Fabulous company who actually care about the customer. All the products are very fairly priced and of good quality. Their communication regarding shipping is exemplary. Everything arrived next... See more

Rated 5 out of 5 stars

What a wonderful company 😊 great selection of items, very well made and lovely to look at. Easy purchase, excellent comms, and very fast dispatch. Granddaughter’s obsessed with sausage dogs and unico... See more

Rated 5 out of 5 stars

I've made several orders to Tink n Stink for their chewy tubes. They are literally PERFECT and can withstand my autistic son's constant chewing on them. We've bought many other kinds of chewies befor... See more


Company details

  1. Toy Store

Information provided by various external sources

Trading for several years, tink and stink is a UK retailer supplying sensory educational products and learning resources domestically and internationally. Our head office and warehouse facilities are centrally based in Warwickshire where our order processing is completed. Here we ship to individual customers, schools, professional organisations and media outlets including a number of popular children's television programs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Lovely shopping experience

Lovely shopping experience: very nice stuff of good quality, good amount of updates on order and delivery process and very fast international delivery!
I'll definitely order again, thank you :)

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Always use tink n stink

We have used tink n stink for all sensory items for years. Always brilliant, speedy delivery, love to support small businesses and always find what we need in stock here and decent prices. ☺️

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time & money

Apart from the fact that the chewable necklace didn't arrive on time, so my child was unable to take it on their school coach trip (which was the sole purpose of the purchase), the seller also could not be bothered to reply to my email or voice mail in trying to find out why the delivery didn't happen as scheduled. Small business or not, you have a duty to provide assistance in tracking down our purchases when they don't arrive as planned, or showing some basic empathy to the purchaser for its non arrival, otherwise you end up with someone taking more time than they would normally to ensure other purchasers are aware of the customer service standards they can expect. Also the chew has a chemical smell and taste and has sat in a draw since its arrival. This product must surely need to be investigated by trading standards.

February 13, 2026
Unprompted review
Tink n Stink logo

Reply from Tink n Stink

Thank you for taking the time to leave a review. I am genuinely sorry to hear that the necklace did not arrive in time for your child’s school trip. I completely understand how disappointing that must have been, especially as it was purchased for a specific occasion.

Your order was placed on 9 February after our Royal Mail collection had already taken place for the day. It was dispatched the following working day, 10 February, using a tracked 48 service. While this service is usually very reliable, it is not a guaranteed next day delivery service, and unfortunately we cannot control postal delays once an item has been handed to Royal Mail.

Regarding your attempts to contact us, I am very sorry that you felt ignored. We did not receive a message through our customer service email address sales@tinknstink.co.uk, which is the inbox monitored daily by our support team. Messages sent via PayPal go to our accounts system and are only reviewed periodically by our bookkeeper, so your enquiry was regrettably not seen in time. That is not the experience we want for any customer, and I appreciate how frustrating that must have felt from your perspective.

As for your concerns about the product itself, chewable necklaces are made from TPE and are safety tested to UK standards. They should not have a strong chemical smell or taste. Sometimes a slight scent can occur from packaging during transit, and this usually disappears after washing with warm soapy water before first use. However, if you are unhappy with the item in any way, I would much rather resolve this directly. We are always happy to offer a refund or replacement where appropriate.

Please do contact us via our customer service email so we can look into this properly for you and reach a fair solution. We care deeply about both our products and our customers, and I am sorry that on this occasion you felt let down.

Rated 5 out of 5 stars

What a incredible small business

What a incredible small business. I really enjoyed supporting all small business. I highly recommend everyone shop at Tink n Stink. Lots of toys to look at and you can found everyone a gift that they will like and adore forever. 10 out of 10 experience and 10 out 10 customers experience. Happy Shopping at Tink n Stink.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Bought myself a fidget toy (tangle) to replace stimming with my hair (which means I have to wash it more often) - very pleased with it! Website is easy to use, and had more information on the product than the manufacturers did! Delivery was quick and in recyclable packaging, which is always appreciated. I love the ethos of the company, clearly run with neurodivergence people and their families in mind.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Ordered a tangle toy which although it arrived quickly was extremely poor quality and broke on first use. Waste of money

January 14, 2026
Unprompted review
Tink n Stink logo

Reply from Tink n Stink

Thank you for your feedback. We are genuinely sorry to hear that you experienced with your tangle. We take product quality very seriously and would always want the opportunity to put things right.

We have checked our records and do not have any prior contact from you regarding this concern. If we had been made aware, we would have offered guidance or a resolution immediately.

Please contact us directly so we can look into this and find a suitable solution for you. Customer satisfaction is extremely important to us, and we are always here to help.

Kind regards,
tinknstink

Rated 5 out of 5 stars

easy to search and find products

easy to search and find products, was recommended Tink 'n' Stink by my OT at CERU for purchasing the bumpy gel pen grip to help with my writing, very comfortable and i got on well with trying it out

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The only place I can get the drinking bottles that my son needs. Always delivered very quickly and excellent communication.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great priced Tangle toys

I purchased a selection of Tangle toys and they all arrived safely, as pictured and in good time. One of the few places offering toys and had great deals on.
Would 100% order from here again!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

☆☆☆☆☆

Just put through an order:) im really looking forward! Great experience, and always happy to support small businesses, especially neurodivergent-founded.

December 28, 2025
Unprompted review
Rated 2 out of 5 stars

Late and email not responded to.

It has not arrived, it was supposed to arrive ages ago. I was happy with the variety of products but became upset when it never arrived. I sent an email and didn’t get response, a bit upset. I need it as I have sensory issues so I obviously got a bit angry but I shall update this review when it arrives.

December 6, 2025
Unprompted review
Tink n Stink logo

Reply from Tink n Stink

Thank you for your review. We received your message on Sunday, 7th December at 4:17 pm regarding your delivery. Your review was posted at 6:39 pm the same evening, leaving just over two hours for a reply. Unfortunately, our customer service team is closed on Sundays.

We responded first thing Monday morning, but were unable to locate an order in your name. We requested additional details to help us find it and verify the tracking information. We’re still awaiting this information and would love the opportunity to resolve this for you.

Please provide the additional details at your earliest convenience so we can assist you promptly.

Rated 5 out of 5 stars

Very reliable

This is the third order that I’ve placed. Dispatch and delivery is always reliable and the quality of the products is very good. Definitely recommended.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

TinknStink - gem of a find 😊

What a wonderful company 😊 great selection of items, very well made and lovely to look at. Easy purchase, excellent comms, and very fast dispatch. Granddaughter’s obsessed with sausage dogs and unicorns, looking forward to seeing her face, thank you!!

October 13, 2025
Unprompted review

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