Tiny Explorers Rentals Reviews 1,829

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless delivery and return processes, highlighting their ease and efficiency. Many people appreciate the excellent condition and cleanliness of the products received, often noting their timely arrival. The service is consistently described as fantastic, convenient, and a lifesaver for travel, with many consumers expressing their intent to use it again. However, some customers were dissatisfied with product quality, reporting issues like items arriving damaged, incomplete, or deflating during use. A few other people also felt that communication regarding delivery changes or alternative product offerings could be improved, and some mentioned receiving products that were not in perfect condition.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their excellent condition,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and convenience. Many... See more

Delivery service

Users describe positive interactions with delivery and return services. Many customers highlight the ease and... See more

Return policy

Customers consistently express satisfaction with the return process, describing it as easy, seamless, and... See more

Quality

Customers generally report positive experiences with the quality of items received. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and ever... See more

Rated 5 out of 5 stars

Hired 2 car seats.website easy to use.delivery by courier was early which was great.return process was easy.plenty of info throughout process.would definitely use them again

Rated 5 out of 5 stars

Tiny Explorers saved my holiday! Excellent range of equipment to rent at a reasonable price. I found everything I needed to go abroad with my 5 month old twins. The delivery and return processes were... See more

Rated 5 out of 5 stars

Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... See more


Company details

  1. Travel Agency

Written by the company

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super impressed

Wow, what an amazing service! Delivery and postage was super easy, item was great. The whole concept is amazing. Thank you so much for your service, I am recommend you to everyone!

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful. Sent me a faulty product. Refused to take accountability. Didnt answer emails. Tried to charge me extra

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

We ordered a pushchair for a week whilst our nephew (8 months) and his parents were staying with us. It arrived promptly and was very clean. It was exactly what we wanted and returning it at the end of the week was simple. I would recommend this company and I'm sure we will be using them again.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

Products arrived on time and in fantastic condition, returns made easy too! Perfect for our holiday! Such good value for money and would 100% use again!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by Tiny Explorers

Excellent service by Tiny Explorers. I rented the self-inflating Plane Pal to use as a footstool (I’m an adult) as I had extra legroom seats reserved and I am awaiting a knee replacement. I recently used it on a long haul flight to Malaysia and it really helped to elevate my leg. An adult wouldn’t be able to use it in a standard seat.
I will be hiring again for a trip to the USA in a couple of months.
It arrived a couple of days before I was travelling.
Thank you Tiny Explorers for a seamless hire process & I look forward to using your service in the future.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Tiny Explorers and…

Second time using Tiny Explorers and would always recommend. Easy, slick service and good products at affordable prices.

The new Royal Mail return is so easy as well, just had to leave the package outside the front door and Royal Mail picked it up and returned it, no issues.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. They made it really easy - arrived on time, perfect condition and easy to return. (We hired the PlanePal) Great communication and reminders to return too (which was greatly appreciated!) I thought it was great that you got a message on WhatsApp as well as emails often get buried! I also spoke to someone from customer service on WhatsApp on a Saturday and got the help I needed on a query too which was great. Would definitely use again!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant discovery!!

What a brilliant discovery! I’ve been using Tiny Explorers Rentals for both UK and oversea holidays now for the past 2 years and hands down the most communicative, reliable and efficient company! Their products arrive on time, super clean and the customer service are so helpful. I even asked about a product that I was hoping would be in stock but wasn’t available on the website.. within 24 hours, the product was listed and for a good price. I always recommend this company to parents!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Such a great business!

Such a great business!
This was the second time we've used Tiny Explorers to hire a travel pram for a holiday. We don't have space or enough need to buy one ourselves so to be able to rent a top quality one for £30 for a week is great. The pram arrived clean and in brand new condition. Delivery is through a third party and did end up changing to a day later than planned but it wasn't an issue for us. We returned it to a post office when we got back, all very easy and smooth. Communication before delivery and return dates is very good. Highly recommend!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Such a smooth process throughout. We hired a buggy and an inflatable footstool for the aeroplane. Arrived on time and in great condition and the process to send it back was so simple. I'll definitely be using again and recommending to friends.

February 10, 2026
Rated 5 out of 5 stars

Entirely hassle free

So easy! I needed to rent a baby bath for a holiday. It just took a few clicks and it was delivered to my door, with box and label to return it in. I accidentally clicked pick up rather than delivery initially but a real person was on-hand via WhatsApp (out of business hours!) to resolve this. The bath itself was so useful - but great to be able to rent it as we don’t need one the rest of the time. Thank you!

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered cancelled day delivery was due

Ordered cancelled day delivery was due. Stock on website not accurate so be very cautious if relying on this company. Comms have been very unhelpful and short via whatsapp with this company.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant! Will be using again!

Can't recommend enough! I was telling everyone on holiday about this service. Very responsive to my questions, and products were all in fab condition. Will definitely be using again! Returns process very easy as well. Thank you!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

From first enquiry to booking the…

From first enquiry to booking the process so fast and easy. I made the enquiry through WhatsApp and had a reply almost instantly. My question was answered with photos to back it up which made me feel confident with my choice. The equipment arrived well ahead of time with plenty of notice and the instructions to return were simple. It really made what was going to be a stressful time planning a holiday with a baby a breeze.

February 4, 2026

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