Tirendo Reviews 285

TrustScore 3.5 out of 5

3.7

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Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About Tirendo

Written by the company

Tirendo.nl is uw persoonlijke online specialist voor banden van alle merken en in alle maten. Vind de juiste band voor uw voertuig in het unieke en enorme assortiment – of het nu gaat om een kleine auto, een limousine, een motorfiets of een lichte bestelwagen, u vindt altijd de juiste band tegen een scherpe prijs.

Snelheid is troef bij Tirendo.nl: van het internet direct de weg op. Zelfs in de piekseizoenen in de lente en de herfst zorgt de online bandenspecialist voor een continue beschikbaarheid dankzij een enorme voorraad direct op voorraad.

Tirendo.nl biedt een ongeëvenaard breed assortiment aan banden en auto-accessoires in verschillende productcategorieën, zoals:

Als exploitant van Tireno.nl behoort Delticom AG tot de pioniers van de online bandenverkoop, met webshops in meer dan 40 landen. Sinds de millenniumwisseling in 1999/2000 biedt het bedrijf een uitgebreid assortiment banden online aan.

Daarnaast biedt een uitgebreid netwerk van montagepartners klanten de mogelijkheid om hun nieuwe banden tijdens de bestelling direct naar een professionele monteur te laten sturen.


Contact info

3.7

Average

TrustScore 3.5 out of 5

285 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Tires were sent on time to garage but…

Tires were sent on time to garage but personally I was not informed that tires have arrived nor by the garage neither by the tirendo itself.
Because I had an appoinmrnt for the car technical control in the week following my order, I order a new set of tires from another company that would deliver them on time for the technical control.
As a result I have an extra pair of tyres which I do not use.

All this could have been avoided very easily if Tirendo had written an email to me specifying the date at which the tyres would be delivered at the garage.

Best Regards,
Firmin

March 22, 2020
Unprompted review
Rated 5 out of 5 stars

fast shipping

fast shipping, good price and an additional big plus for the help of the service - quick response. I will be their regular customer.

February 20, 2020
Unprompted review
Rated 1 out of 5 stars

Unreliable

I ordered tires 2 weeks prior to needing them. The company assured me the they would arrive within 3-5 days. On the 7th day (without any notification from them) I called to ask what happened. The customer service told me they haven't even gone out of their storage and will arrive 4 weeks after the initial orderday. Disappointing.

December 23, 2019
Unprompted review
Rated 1 out of 5 stars

10 days after ordering no communication…

10 days after ordering no communication and no tyres.No response to my e-mail query after 7 days. I phoned after 9 days. I got a un believable story of them not being able to contact the warehouse and that my tyres were still in Germany. My advice is shop elsewhere, ordered from Oponeo before, in 3 days had my tyres

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

They scam by selling wrong tires!

I purchased 4 Michelin CrossClimate (225/45 R17 91V) tires. The only reason I ordered them from Tirendo was to get 91V which is more difficult to find. Normally, I would prefer another web site selling much cheaper than Tirendo, which is one of the most expensive ones.
They sent me 94W model tires, which make so much more noise and give noticeably tougher ride. When I asked replacement, I got a very rude email blaming me for not reading their policy. They rejected my request to replace the tires and offered me 40 euro. It was my worst online experience in NL and I recommend every one to stay away from those scammers.

February 29, 2016
Unprompted review
Tirendo logo

Reply from Tirendo

Dear Mr. Zulkuf Genc,

Thank you very much for your message and opinion regarding to your order placed on Tirendo.

So hereby we inform you that you were helped (discount of 40,00 EUR was offered as solution) according to our terms and conditions from the web-site.

Kind regards.

The TrustPilot & Tirendo Team

Rated 1 out of 5 stars

Couldn't be worse

After writing a review here saying I hadn't heard after 8 days about tyres that were due to be delivered in 2-3 days, I telephoned again the next day because I still hadn't received information.

I should add, I'd telephoned before ordering and been told the tyres were in stock and available.

On my previous call I'd been told the tyres were dispatched the day after I ordered. This time I was told I hadn't yet paid for them! I pointed out my email from Tirendo confirmed I'd paid by credit card. Again, I was told I couldn't do anything but would hear from Tirendo soon.

After another two days, I emailed Tirendo who three days later sent me an email telling me there was a technical delay and thanking me for my understanding. I pointed out I already knew there was a delay, and didn't understand at all as I'd been told nothing.

Today,13 days after ordering I received an email from Tirendo saying the tyres are not available, would refund my payment, and would I like to order a different product from their extensive catalogue?

You bet I wouldn't.

December 18, 2014
Unprompted review
Show reviews in all languages. (285 reviews)

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