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Rated 5 out of 5 stars

I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!

Rated 5 out of 5 stars

This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... See more

Rated 5 out of 5 stars

The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... See more

Rated 1 out of 5 stars

Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to... See more

Company details

  1. Health and Beauty Shop

Written by the company

Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

105 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tisscare Foot Massager

Used it the day i got it. It worked great.
Multiple positions to massage feet (why I purchased it) calves, forearms. Multiple heat and time control buttons. Oh if you don’t want to use the manual functions, there’s a remote control unit as well.
Nicely done Tisscare.
I’m very satisfied with my purchase.

March 14, 2024
Rated 1 out of 5 stars

They sold me a broken used remote. I replaced a lost remote

I replaced a lost remote. When it came it was obviously used and chipped. The battery cover would not be removed and there were scratches where someone had tried to pry it with a tool. It cost $10 -- totally ridiculous. What a total waste. Very disappointed.

March 15, 2024
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Reply from TISSCARE

Dear Amy, we really feel sorry for that. You can reach our customer service at service@tisscare.com . We will look into your case and help to solve your case.

Rated 5 out of 5 stars

Ease of Use of Tisscare Foot Massager

I was very impressed with the product. It was easy to use, with or without the remote. Since I am a senior, the weight of the product for my age was a bit heavy. However, the massage choices were excellent. I am looking to using the product for a long time.

January 24, 2024
Rated 5 out of 5 stars

Love it!

My feet and back hurt all the time as do my husbands as well as his wrists. We both used it as soon as we got it and are in love!

February 14, 2024
Rated 3 out of 5 stars

You need to send me a return label so…

You need to send me a return label so we can get this done. And send me a new foot massage machine.thanks can’t write a review sorry.

February 6, 2024
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Reply from TISSCARE

Dear customer,
Sorry for the inconvenience. I belive our customer service team already give you a support solution. If not, please contact our customer service team for further help. Emil: service@tisscare.com or phone: 888-908-1006. We will try our best to help every customer with every cases! Thank you again for the review and the advise.

Rated 1 out of 5 stars

Used and broken

Ordered foot and calf massager package came could tell it was someone else’s return could see spot label was cut off plus it was retaped with hair in tape opened unit to look at it which you could tell it was broken you could hear parts falling around inside you could see dead skin on it so clearly used no remote no manual nothing call customer service all they want is information they never sent me and then tell me I will have to wait until after spring break to get it cleared up it’s only February how long do I need to wait this was 200 dollars

February 15, 2024
Unprompted review
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Reply from TISSCARE

Hi Tim, thank you very much for your feedback. It breaks our hearts to hear about your shopping experience with us. We pride ourselves on the quality of our products and services. Kindly reach us at 888-908-1006(US) or via email at support@tisscare.com.We thank you for your patience as we try our best to satisfactorily assist you.

Rated 5 out of 5 stars

What a great product

What a great product. I am very happy with it.

January 22, 2024
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Reply from TISSCARE

Thank you very much for choosing us as your luxury healthcare provider. Have a great time with your massager.

Rated 1 out of 5 stars

unless i missed it did not get an email…

unless i missed it did not get an email with tracking info. received a remote over a week ago and it is useless. without the massager

January 29, 2024
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Reply from TISSCARE

Hi Daniel, thank you very much for bringing this to our attention and we are deeply sorry that you had such an experience with us. We are dedicated to serving every one of our customers with the best service quality. Kindly reach out to us via email or phone at support@tisscare.com or 888-908-1006(US). Thank you very much for your patience.

Rated 1 out of 5 stars

My piece of equipment for leg massage…

My piece of equipment for leg massage has no remote nor can I move the handle.

January 22, 2024
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Reply from TISSCARE

Hi Karen, thank you very much for your feedback. Kindly reach out to us with your order number, and we will appreciate your cooperation in helping us satisfactorily solve this issue at support@tisscare.com or 888-908-1006(US).

Rated 1 out of 5 stars

Does not work as expected I have small…

Does not work as expected I have small feet and it does not do a lot of massaging on them

January 19, 2024
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Reply from TISSCARE

Hi, can you provide us with more information regarding the size of your feet? Each massager is made to accommodate every foot size, from the smallest to the largest. We will be more than happy to demonstrate how well you can adjust your massager to suit your specific needs. Kindly reach us at
support@tisscare.com or 888-908-1006(US).

Rated 1 out of 5 stars

Received the massager

Received the massager, tried it and immediately it hurt my feet by squeezing too hard, I wanted to feel relaxed, but there was none, so I want to return it for a refund. Thank you for your help.

January 15, 2024
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Reply from TISSCARE

Hi Michael, thank you very much for your feedback. All functions of the massager can be adjusted to suit your personal massage needs. We will be very happy to demonstrate how to effectively use the massager to enjoy all its wonderful health benefits. Kindly reach us at support@tisscare.com or 888-908-1006(US).

Rated 5 out of 5 stars

I contacted customer service, they were

I purchased tisscare foot massage,late I noticed my address was incorrect.contacted customer service they responded quickly, were able to correct it. I am also very satisfied with the product I bought it for my husband me and my daughter use too Is a great machine.

January 2, 2024
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Reply from TISSCARE

Hi Marlene, it's always a pleasure for us to be at your service. Thank you for trusting in us and our products and services.

Rated 1 out of 5 stars

The quality of the product not good the machine working but heating not working at all.

I am looking a foot massage when I saw it in FB this Tisscare massager machine with promotion then I grab it I ordered quickly.
When I received the item I'm so excited to used it. But I really feel Disappointed because the heating is not working. I press manually not working I used the remote still not working disappointed.
I send EMAILS several times about my complain in TISSCARE regarding the machine because the heating not working, really feel sad they are very slow to do the action. Until now I don't get any action regarding this matter from this company.
How I can change it. No action at all they send me same message keep asking same things until I feel tired sending an email very bad experience buying online this company all I can say waste of money Because difficult to change the item if you have complained hard to reach on them😡😡😡 after almost 1 month keep sending them an email finally they asked me 50 euro refund rather I return back the item what can I do I accepted rather nothing....
Anyway thank you Tisscare for 50 euro refund not bad.

December 29, 2023

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