Really enjoyed my visit here. Would go again when I have friends visiting from other countries.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hi had a fabulous time showing visitors the titanic an amazing interactive experience. Guides really informed , well done.a little claustrophobic but very busy visitors from all nations. The cafe awfu... See more
Cost may not reflect good value for money. Much of the displays are on screens, with few actual examples of shipyard life. It is an experience, not a museum, and sadly if you just stay in the main bui... See more
We had to book a time slot once we had been able to park our motorhome which cost us £11 for 4 hours . Titanic needs to make carparks ( underground & ground level) accessible to this tourist base. The... See more
Company details
Information provided by various external sources
Titanic Belfast is a visitor attraction opened in 2012, a monument to Belfast's maritime heritage on the site of the former Harland & Wolff shipyard in the city's Titanic Quarter where the RMS Titanic was built.
Contact info
Olympic Way, Queens Road 1, BT3 9EP, Belfast, United Kingdom
- titanicbelfast.com
Titanic disappointment...We went to the titanic exhibition what…
We went to the titanic exhibition what a disappointment. We also got a meal which was very expensive for the amount you got. I left half of mine as it wasn't very nice. Were as in Aug we went to the game of thrones studio tour it was amazing had you hooked from the minute you went in. In my opinion this doesn't get the push from the tourist industry that titanic does.
One for your bucket list
We must’ve spent 1.5 hours here, but I could have easy spent 4 hours here, it’s just too busy to stand and read everything when people are waiting to look at what you are looking at. An unexpected bonus was the ride, loved it! Everyone should go here once in their life, the last part is humbling.
Titanic a total waste of money
Titanic a total waste of money. If you’ve read the book or seen the film don’t bother coming and spending £24.95! If you’ve been to the exhibit in Florida you will be very disturbed. Awareness exhibitions of a furnace. 16% of the heat elements were working so you do not get to feel the real heat from a furnace. Not getting a full experience. If you are considering an audio guide, if you can read English you have no need to purchase one. Because it is not an audio guide as described but a translator for other languages.
Extremely overcrowded
It was very very overcrowded and very hot. Many things we couldn't read simple because people were crowded around things. It was also very difficult move around, just because of the crowds, often like being in the tube during rush hour and then it was very very hot inside.
In the end we decided to skip through. Also, staff not particularly helpful i.e. the children's trail, we found by accident rather than staff informing us.
Overall, I would avoid wasting my money.
All reading and little else.....
.....which is fine but for an entrance fee of £25 each I expected a lot more than reading material available in books, an extremely boring ride and audio transcripts you can hear on YouTube. To conclude is a reading history of the Titanic discovery, a list of the survivors and those lost followed by a few artifacts from Titanic, a violin, fur coat and a deckchair. I feel financially exploited.
Still a little lacking
This was my second visit, and whilst it wasn't as crowded as the first time, and I could read the majority of the text panels, I was disappointed that in the years in between visits, little had developed in the way of child-friendly interactive features. A lot of information is still being presented on text panels.
Some staff were lovely and friendly (the ladies running the cable car experience especially), but there were a few who needed a refresher on how to engage with guests. In a room full of people taking video, and photos of a light installation, I was the only one told off for taking video - there was no signage to indicate this was not permitted, and the manner in which is was spoken to was unnecessarily rude. A few moments later, the staff member called out to anyone listening that there was to be no more video, only pictures. He didn't seem particularly happy in his job - shame. I suggest signage to indicate to patrons that there are restrictions.
We paid £73 for a family of 5 and spent a couple of hours there. As much as I have been fascinated by Titanic since I was a child, being particularly proud it was built in my home county, I would not return to Titanic Belfast; I don't feel it offers value for money and I have attended other exhibitions that tour that are better designed and have a range of artefacts associated with either Titanic, Olympic or The White Star Line.
Overcrowded and too expensive.
Lovely museum, but way ovewrcrowded. Not sure why time slots are necessary when booking because it is packed to the brim.
The spaces are small enough to quickly fill and the amount of people let in at a time means it is a rolette enjoying the displays without someone eyeing you out to move. Tickets are also expensive. This brings me to the second point, my wive one of our children could not join due to being sick, but no refund for those expensive tickets or even a voucher for another visit. With the price of tickets and the the fact that it seems more important to maximise footfall most likely for maximum profit I have to say we left disappointed.
One of the best days we have had
One of the best days we have had out at a single venue. (Mum, Dad and 10 year old)
We were only in Belfast for a day and pre-booked the White Star Premium Pass. We had a few questions, so submitted them on the website and received detailed responses within half an hour.
Everything is very well organised.
SS Nomadic, was excellent and very easy to access.
Discovery tour was led by a lovely Canadian guide, who we felt was exceptional! Very informative.
Museum itself was superb and we bumped into tour guide again who was again amazing.
As part of the White Star pass, we also had a free meal in the excellent cafe, my son received free activity pack and we also received free gifts (Coin, key ring and magnet)
I would recommend the premium pass! Very good value.
Amazing
Amazing, well worth the money and very beautiful and informative. 10/10 recommend for a tourist
Has a risk assessment been done on the…
Has a risk assessment been done on the steps to the entrance. Isnt it a health and safety issue to have steps missing for members of the public with all kinds disabilities to have to negotiate. Totally disappointing to see an elderly gentleman fall on his front on 27.7.23.
Excellent
Excellent. Well worth the money. Brings home the real sadness of the tragedy.
Titanic museum Belfast - not to be missed
We bought the Premiere Pass tickets which were pricey but you did get did get to see and do everything plus you got £10 to spend in either the gift shop or cafe. We were also given commemorative coins. The discovery tour was excellent, lead by Shirley. The headphones provided were a real bonus and you could hear everything she said as clear as day. The ride through the ships bowels was interesting and a welcome sit down. The Nomadic was well worth looking at but we weren't allowed on deck as it was raining. The 3D projection through the ship was fabulous. We were completely Titanicked out by the end of it. We started at 11am and finished at 4pm after we had tea and cake in the galley. I enjoyed every minute.
Well worth a visit - even with the big price tag.
I was last at Titanic Belfast when it first opened years ago. I was not impressed then. I brought my 7 yr old grandson today and we both loved it. Such an improvement. A brilliant story of the Titanic was told ending with a fantastic and very moving exhibit. A real human story. It was very very busy but every single staff member was so helpful and cheerful. The food offering is not great and there was minimal seating in the 2 cafes. This did not dampen our experience. I was shocked at first at the price but now I think it is a very fair price. Thank you, all at Titanic Belfast.
Too crowded
Too crowded! Felt very dark and claustrophobic. Regret not getting a digital guide, as that may have helped with our understanding of the exhibition. Unfortunately the outline of the ship outside, wasn’t visible as a gig was being set up it at the time of our visit. Toilets are well hidden in dark corners! Staff wear red shirts-very smart in daylight but impossible to see in the dimness of the exhibition. There was too much about the history of Belfast at the time of building the ship, a lot of information!! The interactive exhibit about the rivets would have been good if you could have seen it! Sadly there were too many people in the way! The all round video was brilliant!! Glad we’ve done it, but bit disappointed tbh!
Too crowded to enjoy
Very over crowded. Pushed along through experiences, no time to read. Not many artefacts. Just such a disappointment.
Hi had a fabulous time showing visitors…
Hi had a fabulous time showing visitors the titanic an amazing interactive experience. Guides really informed , well done.a little claustrophobic but very busy visitors from all nations. The cafe awful the food stew / chowder Luke warm horrible what happened to the lovely soup you used to serve. No seating available not much use having a tray of food and no seat / table. Not disable friendly very very very disappointing.toilets not very clean. How let down by he experience
Amazing
Visited with 2 friends and we all loved the experience and though the ticket price fair. It is not a Titanic museum more a story of the building of the liner & information about Belfast at that time. There is also a display about the finding of the liner. All very interesting.
Only complaint would be the numbers admitted at each time slot- some of the display areas are very crowded.
Would visit again but on a weekday & book an earlier time slot.
Online info states you have to book online but tickets can be bought from booths just inside the door.
The Titanic Museum: A brilliant tribute to a catastrophic, world changing disaster
This week we had the privilege and good fortune to be able to visit the Titanic museum in Belfast. In a word, it was superb. Beautifully designed and stunningly provocative, the displays described in amazing detail both the achievements characterizing the design and construction of the Titanic, and the utter grief and catastrophic events surrounding its tragic sinking. A visit across the street to the Nomadic tender (a ship that took passengers from the dock to the Titanic) completed our eventful day.
A 9th April meat grinder…
Our visit took place on Sunday the 9th April. My wife has been a huge fan of everything connected with the ship for many years,finally I was able to take her to Belfast as a special birthday treat. We bought the tickets online direct from the experience and had a timed entrance of 11am. We arrived 15 minutes early as requested. On entry we were asked to wait a few minutes,no problem. We entered the experience on time. From then on it was a complete disappointment, it was like a sausage machine,we were pushed in at one end and came out the other as a bewildered couple. There were far too many people allowed in at that time, people pushing and shoving with no obvious direction at the start of the exhibition. Children running about completely bored and disinterested, ( why should they be at such a young age, not exciting for them) Adults and children pushing and shoving in front of the exhibits and explanatory notes, and stopping us reading them. A complete disappointment for my wife who was left feeling deflated and upset.A complete waste of £25 per head.NEVER AGAIN . The museum must evolve a proper entry system and not just try and get as much money out of us as possible. Why no concessionary prices on a Sunday? To add insult to injury we couldn't have a museum guide map because they only do ones where you use your I phones. Neither of us have these so once again we are being discriminated against for not having having expensive phones,so be warned
A titanic day
We did titanic and nomadic a beautiful experience. Laid out so well and put the journey together from start to finish. So much detail and information. We cannot wait to return.
The cafe was small and crowded but the staff were so friendly and cleared tables and had customers seated as quickly as they could. Crowded cafe a testament to the food, service and coffee.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








