Title App Reviews 1,088

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 891 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it easy and straightforward to navigate. Many people appreciate the staff's helpfulness, friendliness, and ability to provide innovative and refreshing clothing ideas, often tailored to individual preferences and body types. Reviewers also found the styling sessions to be very informative and beneficial for understanding how to choose flattering outfits. However, some customers were dissatisfied with the product, feeling that the suggestions were not always personalized or suitable for their body shape. Some people also felt that the service was not what they expected and were unhappy when they were denied refunds, with some mentioning difficulties in getting their money back even after canceling the service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the stylist's... See more

User experience

Users describe positive interactions with the user experience, often finding it fun and helpful for styling... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being kind,... See more

Service

Clients share ambiguous opinions on service. While some reviewers praise specific interactions, such as a... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report that the company... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied


Company details

Written by the company

TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for your feedback.

We’re glad to hear that you found the visuals strong and the explanations clear and concise.

Making information easy to understand and engaging is exactly what we aim for. We truly appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Nice looks

Nice looks, easy to answer questions about style and what I like.

February 3, 2026
Title App logo

Reply from Title App

Dear Rachael!
Thank you for your feedback.

We’re thrilled to hear that you liked the looks and found it easy to answer questions about your style preferences.

Making the experience simple and enjoyable is exactly what we aim for. We truly appreciate you sharing your thoughts!

Kind regards,
TITLE Team

Rated 3 out of 5 stars

Qtpie

I don’t have anything to review so far

February 2, 2026
Title App logo

Reply from Title App

Dear Magali!
Thank you for your feedback.

We understand that you haven’t had the chance to fully experience Dressly yet, and that’s perfectly okay.

We hope that as you explore the service, you’ll find it enjoyable and helpful. If you have any questions or need guidance, we’re always here to assist at customer.care@title-app.co.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

step by step guide works well

The step by step guide works well for me

February 1, 2026
Title App logo

Reply from Title App

Dear Leilani!
Thank you for your feedback.

We’re glad to hear that the step-by-step guide works well for you. Providing clear and easy-to-follow guidance is exactly what we aim for.

We truly appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

It was easy to use.

It was easy to use.

February 2, 2026
Title App logo

Reply from Title App

Dear Gabrielle!
Thank you for your feedback.

We’re glad to hear that you found Dressly easy to use. Making the experience simple and user-friendly is exactly what we aim for.

We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Ivy was very helpful and put together a…

Ivy was very helpful and put together a great outfit

February 2, 2026
Title App logo

Reply from Title App

Dear Melanie!
Thank you for your lovely feedback.

We’re so glad to hear that Ivy was very helpful and put together a great outfit for you.

Our stylists work hard to create looks that truly fit and inspire. We really appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Very informative

Very informative, great examples, really appreciated and enjoyed the interaction. Now I have something to work with.

February 2, 2026
Title App logo

Reply from Title App

Dear Mary!
Thank you for your wonderful feedback.

We’re delighted to hear that you found the experience informative and enjoyed the examples and interaction.

It’s great to know you now feel equipped with something to work with. We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Kenneth!
Thank you for sharing your thoughts.

We’re sorry to hear that you’re feeling a bit confused about the next steps. Getting started can sometimes feel unclear, and we’re here to help guide you through it.

Please don’t hesitate to reach out if you need assistance at customer.care@title-app.co —we’re happy to help.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

So far so good

So far so good

February 2, 2026
Title App logo

Reply from Title App

Dear Anne!
Thank you for your feedback.

We’re glad to hear that everything is going well so far. We hope your experience continues to be positive and enjoyable.

If you need any help along the way, we’re always here for you.

Kind regards,
TITLE Team

Rated 4 out of 5 stars
Title App logo

Reply from Title App

Dear Nona!
Thank you for your feedback.

We understand that you haven’t had the chance to get started yet, and that’s perfectly okay.

We hope that when you do, you’ll find the experience helpful and enjoyable. If you need any assistance along the way, we’re here to help.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Simple to use app

Simple to use

February 2, 2026
Title App logo

Reply from Title App

Dear Kim!
Thank you for your feedback.

We’re glad to hear that you found the app simple and easy to use. Creating a smooth and intuitive experience is exactly what we aim for.

We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Styling Session Consultant Ivy was very helpful

Then consultant Ivy in the styling session was extremely helpful. She came up with some clothing ideas that were innovative and refreshing. She went to a lot of trouble. I was confused with the app and still find it hard to locate some things on it. I am new to it, so it may just be me.

February 2, 2026
Unprompted review
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for sharing your experience with us!

We’re so glad to hear that Ivy was extremely helpful and brought innovative, refreshing ideas to your styling session—she truly puts a lot of care into her work. We also appreciate your honest feedback about the app navigation, and you’re definitely not alone in feeling that way when you’re new.

Our team is continuously working to make the experience more intuitive and user-friendly. If you ever need help finding anything, our support team is always happy to assist.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Love the styles and pricing

Love the styles and pricing. Great tips.

February 1, 2026
Title App logo

Reply from Title App

Dear Laura!
Thank you so much for the kind words!

We’re happy to hear you’re loving the styles, pricing, and the tips shared throughout the experience. It’s great to know the guidance feels both helpful and accessible.

We truly appreciate you taking the time to share your feedback and hope you continue to enjoy discovering new looks.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Style options for climate. I like that there are options based on…

I like that there are options based on season or temperature related items. Living in Florida really narrows my choices, making the capsule choices easier to pick from.

February 1, 2026
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for sharing this feedback!

We’re so glad you’re enjoying the climate-based styling options and that the seasonal filters make capsule choices easier, especially for a warm climate like Florida.

Designing outfits that truly fit real-life weather is important to us, and it’s great to hear this approach is working well for you. We appreciate you being part of the experience and look forward to continuing to refine selections that feel practical and stylish year-round.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Spring

Looking for spring and summer optionsl

February 1, 2026
Title App logo

Reply from Title App

Dear Patricia!
Thanks for sharing the feedback! 🌸

Spring and summer are great times to refresh your wardrobe, and we’re excited to help with lighter, versatile options that fit your style and lifestyle. Your stylist can focus on warm-weather pieces, breathable fabrics, and easy outfits you can mix and match.

If you have specific preferences or occasions in mind, feel free to share them in your next session so we can tailor the recommendations even better.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for your feedback!

We’re thrilled to hear you found great clothes for every occasion. Providing versatile and stylish recommendations is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Liked the ideas but would love to be…

Liked the ideas but would love to be able to click on item and see what other colors are available. I am seeing a lot of olive(avocado)green, not my fav color. But like the item. Please make app so we can see all available colors

February 1, 2026
Title App logo

Reply from Title App

Dear Susan!
Thank you for your feedback!

We’re glad to hear you liked the ideas and appreciate your suggestion about viewing all available colors for each item. Enhancing the app to make color options easier to see is a great idea, and we’ll take it into consideration for future updates.

Providing a smooth and personalized experience is always our goal. We truly appreciate you taking the time to share your thoughts!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great experience!

February 1, 2026
Title App logo

Reply from Title App

Dear Sharlene!
Thank you for your feedback!

We’re thrilled to hear you had a great experience. Providing smooth and enjoyable service is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Very good

Enjoying the process

February 1, 2026
Title App logo

Reply from Title App

Dear Nikki!
Thank you for your feedback!

We’re glad to hear you’re enjoying the process. Making our service smooth and enjoyable is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

This is a scam & is currently under…

This is a scam & is currently under investigation by Apple to remove the app from the App Store for not disclosing to patrons that there will be an ongoing monthly charge much higher than the one-off payment at checkout. The requirement is that apps must display what will be charged, when and for how long. This app buries the ongoing charge in the terms and conditions which are not displayed on the payment screen. Do not download or follow!

I contacted customer service to get the first (illegal) payment refunded and was told that it was in the terms and conditions. I have replied and explained the requirements for displaying charges for ‘in-app’ purchases. I have heard nothing back. Most of the communication is AI generated. I am also fairly sure most of the positive reviews on here are fake profiles. This company was previously the scam app ‘tailored box’ (this is the name that will still appear on your bank statement). STAY AWAY from Title, Lumi and Tailored Box!

Update 3 Feb 2026 from my original review & Title response - In response to your reply below, the Apple developer guidelines explain the below requirement & your app does not meet that criteria as is does not show the recurring subscriptions on the payment page for the initial $14.49 (ie. doesn’t clearly state that $49.99 will be deducted recurrently).

Also, your team processed the refund to my closed credit card. I explained the card was closed (because of the unauthorised transaction) and provided them with a PayPal link but they did not action this, and still processed the payment to the closed account which means I still don’t have a refund.. I have not received a response from the customer service team since.

Apple developer guidelines…

In addition to including links to your Terms of Service and Privacy Policy in your app and App Store metadata, the in-app sign-up screen needs to include:
The subscription name, duration, and the content or services provided during each subscription period
The billing amount, correctly localized for the territories and currencies where the subscription is available for purchase
A way for existing subscribers to sign in or restore purchases

January 28, 2026
Unprompted review
Title App logo

Reply from Title App

Dear Keola!
Thank you for sharing your concerns.

We’re very sorry to hear about your experience and understand how frustrating this situation feels. We take transparency, billing clarity, and App Store compliance extremely seriously, and we strongly disagree with any suggestion of intentional misconduct. Subscription details, including pricing and renewal terms, are disclosed in accordance with platform requirements, and we’re always open to reviewing cases where something may not have been clear.

That said, we genuinely want to look into your specific situation and respond properly rather than leave you feeling unheard. Please reach out to our support team directly at customer.care@title-app.co with your account or billing details so we can review this thoroughly and assist you. Your feedback is important, and we appreciate the opportunity to address it.

Kind regards,
TITLE Team

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