Toner catridges always had a problem…
Toner catridges always had a problem when inserted into Brother printers. On each occasion I contacted customer service. 1st time, instructions worked.2nd time instructions did not work. I was told siince I purchased my toners in 2019, there was nothing they coucl you. Email extra below.
Dear Sir or Madam,
Thank you for your message regarding order XXX--XXXXXXX-XXXX554.
We regret that the recommended procedure has not been successful. Unfortunately, your purchase was made 3.5 years ago and is therefore outside the warranty period.
Excellent customer service and very normal in Germany.








