Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more
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About Tixel
Written by the company
Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.
Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.
Our Buyer Guarantee
The flexibility you crave with the protection you need
Here’s how we keep things stress-free:
✅ Your tickets will arrive in time for the event.
✅ They’ll get you through the gates without a hitch.
✅ They’ll be exactly what you ordered.
If we can’t deliver on any of these promises, we’ll make it right with a full refund.
Because live events should be all about the good vibes, not the ticket drama. 🙌
Contact info
Melbourne, Australia
- support@tixel.com
- tixel.com
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Great Service
My tickets sold immediately and I was able to recoup the cost in full. Great service to exchange tickets in a reliable environment
So easy to sell my spare ticket on…
So easy to sell my spare ticket on Tixel. Sold in 5 minutes and now have the money in my bank account.
Highly recommend you use Tixel to sell your tickets.
Easy, safe and efficient
I'd never heard of this service and didn't have high hopes, but it more than surpassed that. Easy, safe and efficient.
So easy and safe and fast payment!!
So easy and safe and fast payment!!! Love this site
Fantastic was so easy to use and sold…
Fantastic was so easy to use and sold them in time. Super grateful to this site. I would use it again in future and it's much safer too!
Great seamless experience
Great seamless experience, definitely better than viagogo or ticket merchant. It’s safe and the transactions are easy. Highly recommended!
Easy and trustworthy website
Easy and trustworthy website. I wouldn’t hesitate to use it anytime.
Man you guys need a better system
Man you guys need a better system! Original holder sent tickets via Tixel, used them to get in. Support ghosted me while I was trying to get to the show. Told other seller I didn't need her ticket, then she sent it via email (not Tixel) AFTER the show started. Don't expect me to pay $160 for this disaster. Fix your system!
Great Trustworthy experience
Got a notification as soon as tickets had became available. Received notifications when the seller was communicating. It was a clean, safe experience.
Super easy to use very quick to receive…
Super easy to use very quick to receive money and gives you the option of receiving the money prior to event. 10/10 would recommend
Fast sell with no issues
Fast sell with no issues. Would happily use Tixtel to sell again if I needed too.
It's very user friendly 😁
First time user as a Seller
First time user as a Seller
It was a fairly easy process.
I opted to wait for my payment: it hit my account within the time specified.
I'd most likely would use Tixel again.
Tixel, the place to re-sell
Great, smooth customer experience. Transaction into the account after the event occurred. Highly recommended.
Positive experience
I was able to sell 2 concert tickets 2 days prior which was great. No issues, I will use again and recommend
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