TKC Reviews 82

TKC have a huge choice of styles and colours to choose from at very competitive prices. We have had issues in the past but now Daren Gibson our Area Rep is on board things have turned around. We are very pleased to have Daren as our point of contact for pricing, product knowledge and any issues.

We have been using TKC for over 15years as our kitchen supplier . All our customers love the quality of the kitchens including 18mm all round on the carcasses. Lead times are always on time and their delivery team are very accommodating. Daren Gibson our area rep keeps us updated on all the new products and suppling sample doors etc and goes over and above the call of duty to insure everything runs smoothly. All in all I would highly recommend TKC products and services - KB Installations (Wales) Ltd

Having limited knowledge of designing a kitchen and making it meet all our needs and wants the design process was made simple and easy. It was evident that they had lots of knowledge around what would work best. The quality of the kitchen is superb and the process was easy from start to finish which took the stress away.

I have used TKC for many years and have always had first class service, lovely products and value for money. The sales Rep Daren always goes out of his way to help with any questions or issues that may arise.

Shocking quality and customer service. Don’t drill door hinges to fit their own unit, can’t paint doors to save their lives. Take three attempts to get thing right and despite ‘assured checks’ things still are missing or wrong. Sales director is arrogant and doesn’t care once they’ve got the sale. Avoid at all costs!

Thank you TKC, I have a beautiful new kitchen in the Lucente Anthracite range, the quality is superb and my fitter was really impressed too.
Delivery was quick and on time, I had one issue with a corner post which was resolved and replaced in 48hrs!
We couldn't recommend TKC enough for great quality and value.

Great company to deal with. Staff are always helpful and knowledgeable. Drivers are also brilliant and always go the extra mile to help when delivering. All in all, would definitely recommend this company.

Katie and the team at TKC have been fantastic to work with. Their support, service, and pricing are excellent. We consistently receive great value on our orders, and Katie always goes the extra mile to secure the best deals and lead times for us.

My point of contact at Tkc is a delightful lady called katie Hornby, she has been nothing but fabulous, having been in the industry over 35 years, helping me navigate a new product and system, a very professional member of staff and truly a great asset to this company. Hoping for a long and fruitful partnership.

Great steady company, been using them for 15 years for all my kitchen needs. Not always perfect but very helpful when something goes wrong even if its my fault.

Spoken to a lovely lady from TKC on the phone today who helped me with a few queries on an order and our sales rep Tom is always extremely helpful too.

You always need support in this industry and we definitely get it from TKC.

I had a highly disappointing experience with TKC. I received an unsolicited delivery to my company address, despite not placing any order. Upon reaching out to their customer service, I was informed that it was an internal processing error, but they still insisted that I dispose of the goods at my own cost.

What was even more concerning was the lack of urgency or responsibility shown in resolving the situation. I requested the collection of the items and the removal of my company’s details from their systems in line with UK GDPR, but I faced unnecessary delays and vague responses.

The entire experience left me feeling frustrated and unheard, and it’s clear that their customer service needs significant improvement in both responsiveness and accountability. I would not recommend this company based on my experience.

As of 29/07/2025, they replied to my public review. I followed up by sending an email with all previous correspondence, but I have still received no response. This only reinforces my experience and reflects the kind of company they are. The unsolicited box is still sitting in my office, awaiting their arrangement for collection or payment of postage. I have also not received any confirmation that my personal data has been deleted, as requested.

I have been a joiner almost 20 years and this is without doubt the worst kitchen I have ever fitted
Many items came incorrect or damaged and service for replacement was very poor. Just a few examples, the carousel shelves sent originally were the wrong hand, the first replacements were an entirely different product. A larder pull out came without anything to attach the doors, the brackets seem to take up the holes designed to carry the baskets, consequently the basket positions are not convenient. The best part is, the units are obviously flat pack and put together in a factory (some damaged units were sent out without being assembled), and whilst assembling a drawer unit the brackets to attach the front must have been misplaced, this was reported with all of the other issues, when the first batch of replacement items arrived one bracket with 2 screws was taped to a box, we reported again that this was insufficient to attach the front, so a bag with 2 brackets but no screws was then sent. The brackets originally came in a small bag, in pairs, with 4 screw, therefore someone has gone to more effort to mess up than would have been required to get it right first time

Putting the customer first - helpful & professional team. Thanks Mike & Jess.

As a kitchen retailer, we understand that exceptional service and a strong reputation are fundamental to the success of our business. Our partnership with TKC has been instrumental in maintaining high standards, with consistently excellent service and quality. Bilal, in particular, has demonstrated outstanding responsiveness to our numerous requests, ensuring efficiency and reliability. We appreciate the dedication of the entire TKC team—keep up the great work!
Best regards,
The Kitchen Specialists

Had a Jigsaw 'Lucente Gloss' fitted kitchen now for a year and have had to change 5 cupboard doors. I still have another 5 with chips in but I've painted them. I've had the rep out today about the cupboards in front of the sink unit as they have swollen and blistered along the seam. He said it our fault as they're not supposed to get wet as the seal isn't waterproof!! There was also blistering on the side of a unit which he said the cat must've scratched!
Basically they are a poor quality product and you will be disapointed, buy elsewhere.
These kitchens look great when they're first installed but not for the long term and they have no intention of replacing anything.

Shocking kitchens. We've had a kitchen installed for 4 months. Paint to order. We've already had several doors replaced due to Paint chipping. Over the past 2 weeks Paint has faded on drawers and another door Paint has chipped. TKC refuse to send a rep out and have advised there is nothing wrong with the kitchen. I have pictures and stacks of evidence. My last kitchen which was a moores kitchen last over 10 years and was going strong. Stay well clear I have a fighting battle on my hands now to get the kitchen replaced. TKC refuse to address the issue. I have emailed them directly. My builder has also made them aware of the issues and they are refusing to send someone out. TKC if you can see this message, please contact me as a matter of urgency.

Bilal, gave great customer service before and after a recent order.

Had kitchen units from TKC Denton. Went back for two end panels, staff very helpful, Mike and Emma where very very helpful. I would not go any where else for kitchens. Thanks again for all your help.Sandra.

STAY WELL CLEAR - absolutely appauling company. The quality checks this company employs are non-existant. We had to order new panels three times because the paint finish was so poor and they still could not send out suitably finished panels. We had to get them done by a professional in the end. I would stay well clear of this company if you are offered their kitchens, and they didn't seem to care one bit that they were sending out sub-par product.