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TLF Apparel Reviews 2,347

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the soft and comfortable materials, and flattering styles. Many appreciate the excellent fit, with items often running true to size, and the overall value for the price. Reviewers also frequently highlight the fast and efficient delivery service, making the purchasing process smooth and convenient. However, some customers experienced issues with their orders, such as items getting lost by the carrier or not arriving as expected. A few reviewers also mentioned inconsistencies in sizing and cuts, even for the same item, and occasional problems with pricing discrepancies at checkout.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting the high-quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high-quality materials as soft,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the extremely fast and quick... See more

Order

Users describe ambiguous interactions with order experiences, with some customers expressing satisfaction... See more

Price

Consumers find price to be positive, with many reviewers highlighting great prices, reasonable costs, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some gym shorts which got lost by the carrier. I contacted the customer service and they delivered the same as per my request. Hats off to the customer service and I am really happy with my... See more

Rated 5 out of 5 stars

The quality of the material is the softest I’ve ever felt and comfort is super important to me especially while working out. On top of that the styles are so flattering! The sale sealed the deal for m... See more

Rated 5 out of 5 stars

I Love this Brand! Is comfortable to work out 🏋🏽‍♀️ or not !excellent quality and very fashionable.Also Great customer service when I need help always respond my questions and helping me to resolve... See more

Rated 4 out of 5 stars

Update: the CS reached out and refunded for items with issues so I give them one additional star for their good CS policy. The quality of the cloth used is great but the cutting is quite off. I ord... See more

Company replied


Company details

  1. Activewear Store
  2. Clothes and Fabric Manufacturer
  3. Men's Clothing Store
  4. Sportwear Manufacturer
  5. Women's Clothing Store

Written by the company

TLF is the next generation of GYM TO STREET GEAR™. Is the fusion of street style with the fit, function, and performance of gym gear - REDEFINED. Redefining activewear and lifestyle apparel.

30 Day Money Back

Free Returns

Free Returns
Easily Initiate Requests: Exchange and return requests can be made effortlessly using our online portal. Flexible Timeframe: You have a generous 30-day window from the delivery date to make any returns or exchanges.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I ordered some gym shorts which got…

I ordered some gym shorts which got lost by the carrier. I contacted the customer service and they delivered the same as per my request. Hats off to the customer service and I am really happy with my purchase. The quality is top-notch & gets lotta compliments in the gym. I really recommend their products & the customer service.

April 28, 2026
Rated 1 out of 5 stars

The email received claimed free…

The email received claimed free shipping. After following the link and ordering the merchandise, a shipping charge was applied. Completely misleading. Will not shop with this seller again.

April 28, 2026
TLF Apparel logo

Reply from TLF Apparel

Hi there Serge,

Thank you so much for leaving us a review!

At this time, we've reached out to you in regards to your most recent order.

Please be on the lookout for an email from us!

Regards,

TLF Customer Service

Rated 5 out of 5 stars

Great product

Great product! I am very impressed how well these pants are made and how comfortable they are. Definitely will be checking other products. Delivery was pretty quick as well.

May 4, 2026
Rated 1 out of 5 stars

Purchased a pair of pants that look…

Purchased a pair of pants that look nothing like the pants in the pictures, one of the tops looks like a children's top and I'm small! The other top is of poor quality! I left over 6 messages for customer service and a representative never got back to me. I finally emailed and they're willing to let me exchange the items but they won't send me a shipping label to return to start the exchange process! They should pay shipping since the pants aren't what I ordered! Trust me they look nothing like what the model is modeling! I've ordered from TLF before this is the 1st time I'm extremely disappointed!

April 27, 2026
TLF Apparel logo

Reply from TLF Apparel

Hi there GL,

Thank you so much for leaving us a review!

After reviewing your order, we can confirm that the items purchased were Final Sale.

Kindly note that Final Sale items do not qualify to be returned per our return policy.

At this time, we're more than happy to allow a return of the items purchased however, the customer is responsible for the return of said items.

We hope this information helps.

Please reach out to customerservice@tlfapparel.com if you have any additional questions.

Regards,

TLF Customer Service

Rated 1 out of 5 stars

Still Waiting for My Refund After Return Was Delivered

I’m extremely disappointed with this company. I purchased a set that did not fit well at all, so I requested a return. On April 24, I received an email confirming that my return request had been accepted along with the shipping label. On April 25, I dropped off the package at FedEx (tracking number: 3807 5292 2104).

I am still waiting for my refund.

On May 8, I contacted customer support and they said their team would get back to me, but nobody ever did. My refund status still shows as “pending” and says they are waiting to receive the package. However, FedEx tracking clearly shows that the package was delivered on 04/30/2026.

This is unacceptable customer service. I want my money back immediately. Stop ignoring customers and process the refund already.

April 30, 2026
Unprompted review
TLF Apparel logo

Reply from TLF Apparel

Hi there Paola,

Thank you so much for leaving us a review!

At this time, we've reached out to you in regards to your most recent order.

Please be on the lookout for an email from us!

Regards,

TLF Customer Service

Rated 2 out of 5 stars

Two small size of the same design were…

Two small size of the same design were way off. I ordered three small size and only one fitted perfectly. It was disappointing.

April 26, 2026
TLF Apparel logo

Reply from TLF Apparel

Hi there Arthur,

Thank you so much for leaving us a review!

At this time, we've reached out to you in regards to your most recent order.

Please be on the lookout for an email from us!

Regards,

TLF Customer Service

Rated 1 out of 5 stars

Hate the material of the shirts

Hate the material of the shirts. Very easy to wrinkle

May 4, 2026
TLF Apparel logo

Reply from TLF Apparel

Hi there Andrew,

Thank you so much for leaving us a review!

At this time, we've reached out to you in regards to your most recent order.

Please be on the lookout for an email from us!

Regards,

TLF Customer Service

Rated 1 out of 5 stars

Sizing was all over the map

Sizing was all over the map to a ridiculous degree. A size large shirt, that I ordered thinking it would fit a bit oversized, was smaller than most of my size small shirts, same with the medium size shirts. Then the sweatpants in size medium were literally large enough to be pulled up to my armpits! The leggings in size medium (I usually am a s/m in leggings) were also incredibly small and the seams could be heard snapping when being gently tried on - I can’t imagine working out or god forbid actually fighting in these pants! This is some SHEIN quality clothing. Very disappointing. At least the socks fit as marked lol.

Edited to add: return process is ridiculous and being charged nearly $10 to send this garbage back is insulting. What a scam.

Edited again to respond to their reply: 4 of the 10+ items I ordered were final sale. I’m not trying to return those. I’m returning the 6 other items that weren’t final sale but were of poor quality and bizarre fit. Your “free returns” claim is a straight up lie, because you charged me to send those back.

May 1, 2026
TLF Apparel logo

Reply from TLF Apparel

Hi there Tata,

Thank you so much for leaving us a review!

After reviewing your order, we can confirm that the items purchased were Final Sale.

Kindly note that Final Sale items do not qualify to be returned per our return policy.

At this time, we're more than happy to allow a return of the items purchased however, the customer will be responsible for the return of said items.

Please reach out to customerservice@tlfapparel.com for any additional questions regarding the return process.

Regards,

TLF Customer Service

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