TM3D Filament Reviews 444

TrustScore 4.5 out of 5

4.4

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Company details

  1. Do-it-Yourself Shop

Written by the company

Dit bedrijf verkoopt momenteel alleen filament voor 3d-printers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

444 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I'm deeply disappointed

I'm deeply disappointed - the filament advertised as transparent is not transparent at all. It prints just plain solid black even with careful settings. Customer service was poor and unhelpful: I reached out for a replacement or advice and received no meaningful support. Given the actual performance, the price-quality ratio is inadequate - it’s overpriced for what you get.

Summary: not transparent, bad customer service, and poor value for money.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

False filament information and customer service is non-existent.

I ordered a Transparent Black PLA, which judging by the photos on the product page seemed like tinted semi-transparent black glass, which I found very interesting. Imagine my disappointment when I opened my package, only to find just a regular non-transparent black PLA. Even when printed very thin (0.2mm), it is completely opaque. I said "OK, maybe it was a mistake when labeling the spool", so I tried to contact customer service, but it seems to be non-existent. I've sent a couple of emails with no response so far (a few weeks already). I'm OK with the fact that mistakes happen, but I'm definitely not OK with companies ignoring their customers like that. I really wish something more could be done, but at this point all I can do is just write this review and never order from these guys ever again.

August 26, 2025
Rated 5 out of 5 stars

Excellent product/experience

Excellent product, keenly priced, made in Europe. After several bad experiences with other filaments, it was a very pleasant surprise (well maybe not so much of a surprise), but very pleasant to have a filament just working. Love the Terracotta, perfect for models with bricks.
Although I live in the UK, I received free postage and was just under the import duty level - result!!
All in all, a great experience and one I'll be repeating in a few weeks.

January 29, 2025
Rated 5 out of 5 stars

Quality product with big results

Quality product with high expectations and big results!
Absolutely love the printing quality, and it is fine with my 300mm/s printing speed with a bit of temperature tuning, surprisingly has also way less warping unlike many other ABS fillaments I tried. Looking forward to getting 5kg spools :)

October 3, 2024
Rated 1 out of 5 stars

Pet-G from TM3D is bad.

We ordered 15 rolls of Pet-G and this material is hardly printable. It's like the material is soaking wet.
They delivered 4 new rolls and as compensation 1 roll of PLA as compensation for many hours of trying.
In the Bambulab P1S, you cannot print faster than 5m\ps volumetric speed. When I use Pet-G from another brand you et the same settings it looks perfect.

Reactie op de reactie van TM3D;
Beste TM3D,

Ik heb nooit aangegeven goede resultaten met jullie Pet-G behaald te hebben. Wel dat het de ene keer wat beter is dan de andere keer (vermoedelijk heeft dat te maken met het vocht gehalte van het Pet-G materiaal bij inpakken) anders zou ik het ook niet weten. Wanneer het materiaal lang uit de verpakking is, print het BETER) dan wanneer het direct uit de zak komt.

Ik heb jullie ook foto's van prints gestuurd met dezelfde objecten met Pet-G van TM3D en Pet_G van Sunlu, met exact dezelfde instellingen. De print met Sunlu materiaal ziet er toch veel beter uit dan die met Pet-G van jullie, dat kun je niet ontkennen.
Ook verbaast het mij, dat jullie niet reageren op alle aangeleverde foto's waarbij er duidelijke verschillen zijn ten aanzien van materiaal van jullie en materiaal van bv Sunlu, Esun en zeer oud materiaal wat ik nog op zolder had liggen.

Response to TM3D's comment.
Dear TM3D,

I have never indicated good results with your Pet-G. What I did say is that some times it is a bit better than others (presumably this has to do with the moisture content of the Pet-G material when packed) otherwise I wouldn't know either. When the material is out of the packaging for a long time, it prints BETTER) than when it comes straight out of the bag.

I also sent you pictures of prints of the same objects with Pet-G from TM3D and Pet_G from Sunlu, with exactly the same settings. Surely the print with Sunlu material looks much better than yours with Pet-G, you can't deny that.
It also surprises me, that you don't respond to all submitted photos where there are clear differences regarding material from you and material from e.g. Sunlu, Esun and very old material I still had in the attic.

April 10, 2024
Unprompted review
TM3D Filament logo

Reply from TM3D Filament

Beste Stanley,

Bedankt voor uw review en het delen van uw ervaringen met ons Pet-G filament. Het spijt ons te horen dat het materiaal niet aan uw verwachtingen voldeed en dat u problemen heeft ondervonden tijdens het printen.

We waarderen uw feedback en begrijpen hoe frustrerend het kan zijn wanneer een product niet presteert zoals verwacht. Ons doel is altijd om hoogwaardige producten te leveren en de beste klanttevredenheid te garanderen. We zijn blij dat we u alle gebruikte rollen opnieuw als compensatie hebben kunnen aanbieden, plus nog een extra rol filament die niet in uw oorspronkelijke order zat, gebaseerd op uw terugkoppeling dat u uiteindelijk wel goede resultaten behaalde met ons filament.

We vinden het daarom verwarrend dat u daarna opnieuw aangeeft niet te kunnen printen met ons filament. We vragen ons af waarom u de extra rollen zou aannemen als u nog steeds problemen ondervindt.

Het is ook belangrijk te vermelden dat u de enige klant bent die dit specifieke probleem met ons Pet-G filament heeft gemeld. We hebben een demonstratievideo toegevoegd waarin we hetzelfde Pet-G filament gebruiken in onze Bambu Lab printer, waaruit blijkt dat er zonder problemen op 500mm/s mee geprint kan worden: https://streamable.com/69s89s

Met vriendelijke groet,

TM3D Customer Support Team
—--------------------------------------------------------------------

Dear Stanley,

Thank you for your review and for sharing your experiences with our Pet-G filament. We are sorry to hear that the material did not meet your expectations and that you encountered difficulties during printing.

We appreciate your feedback and understand how frustrating it can be when a product does not perform as expected. Our goal is always to deliver high-quality products and ensure the best customer satisfaction. We are pleased that we could offer you all the used rolls again as compensation, plus an extra roll of filament that was not in your original order, based on your feedback that you eventually achieved good results with our filament.

Therefore, we find it confusing that you subsequently stated that you could not print with our filament again. We wonder why you would accept the extra rolls if you still encountered issues.

It is also important to mention that you are the only customer who has reported this specific problem with our Pet-G filament. We have added a demonstration video in which we use the same Pet-G filament in our Bambu Lab printer, showing that it can be printed without any problems at 500mm/s: https://streamable.com/69s89s

Best regards,

TM3D Customer Support Team

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