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TMGM Reviews 893

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, professional staff who go the extra mile. Many people appreciate the quick response times and the overall reliability of the platform, noting competitive spreads and fast execution. However, some customers were dissatisfied with withdrawal processes, reporting significant delays and issues with accessing their funds. A few people also mentioned unexpected fees during withdrawals and concerns about account managers not responding to requests.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe ambiguous interactions with service. Many customers praise the quick response, efficient... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the staff for being... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praise the fast, knowledgeable, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers report significant issues with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Withdraw process block 4 days, still not get paid it's a real broker?? Reply your review 4 days doesn't include weekend, it's my customer problem, not me, today, the withdraw process has been ap... See more

Company replied

Rated 5 out of 5 stars

Exceptional service everytime :) Millan has been an absolute star, he truly goes the extra mile every single time. His professionalism, patience, and genuine care make all the difference. It’s rare... See more

Company replied

Rated 5 out of 5 stars

I have always traded prop firm, particularly ftmo. Made the leap into the retail/broker world and with the help of Milan, He has created a seamless and easy transition. Milan being the agent for my bu... See more

Company replied

Rated 5 out of 5 stars

Best broker out here. Trading conditions are unmatched from anything I’ve tried in my 7 years trading career. Instant execution, slippage almost non-existent even during high impacting news, lowest sp... See more

Company replied


Company details

  1. Finance Broker
  2. Gold and Silver Trading Company
  3. Non-Bank Financial Service

Written by the company

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

Experience Top-Notch Service

Written by the company

24/7 Customer Service
The markets never sleep - which is why we have a 24/7 customer service to properly take care of you no matter the time and market you are trading.
Major Languages Support
With support for over 10 main languages, rest assured that you’ll always be speaking to someone who understands you natively.
Bringing Personal Service To You
We believe in taking care of you well - so much that we’re rapidly expanding local offices to over 10 countries.
VIP Client Support
As a high volume trader, we know you take your trading seriously. Our VIP clients have access to exclusive events, workshops and even direct access to a dedicated member of our sales & research team.

About TMGM

Global CFD, FX, Cryto, Bitcoin, MT4, MT5 broker

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

trade smarter @TMGM

 

Trade Now

 

Millions of registered users worldwide

  • Hundreds of CFD products offered, including crypto, forex, commodities, indices, shares and etfs
  • Razor thin spreads from 0.0 pips
  • 1:1000 % max leverage
  • Expert market analysis and trader tools
  • +10 funding options

TMGM's wide range of trading platforms

  • MetaTrader4 (MT4)
  • MetaTrader5 (MT5)
  • TMGM App

Contact info

Promotion box for TMGM

Subscribe to TMGM TV

Maximise your trading strategy with TMGM's daily market analysis news.

3.9

Great

TrustScore 4 out of 5

893 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Bad customer service

I was chatting with customer service, and asked a few questions related to Gold leverage cap and Islamic account but he was kind of rude. At least I am glad I have not deposited funds with this broker yet. I am on my way to other brokers and you do not deserve it.

September 6, 2024
Unprompted review
TMGM logo

Reply from TMGM

Dear Sir,
Thank you for your feedback.
Please be advised that we take such feedback very seriously and we have tried to reach out to you via email but unfortunately have not received a response from you.
Please kindly reply to our email so that we can try to resolve your concerns regarding the level of service that is expected by our team members.
We look forward to hearing from you.
Kind regards
TMGM Support

Rated 5 out of 5 stars

rate good service

rate good service
TMGM provides the service :
1. best slippage in trading
2. customer be happy with the loyalty reward , the point can get cashback/ the gifts
3. TMGM provide tool analysis market / webinar session from expert/ promotion credit trading when deposit

August 30, 2024
Unprompted review
Rated 4 out of 5 stars

There were very serious issues…

There were very serious issues regarding the opening of my account. However, a few 'back' and 'forward' chats with the customer service team, especially Becky, got things sorted. I would recommend them to anyone; hoping they keep up the good work.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Experience - TMGM is a Scam!

I am extremely disappointed and frustrated with my experience with TMGM (Account Number: 50018292).

I managed to grow my account to $8,263 in profit through Scalping trading. However, instead of congratulating me, TMGM accused me of market manipulation and removed all my profits by canceling all my trades. To make matters worse, I am now unable to log into the website as my account has been deactivated as if it never existed.

Not only have they wiped out my profits, but my initial deposit is also stuck, and I am unable to withdraw it. I have tried multiple times to contact them to understand what is going on, but their customer service is atrocious, giving me the same response each time.

They asked for a ridiculous amount of documentation for "further investigation," including:

A selfie of myself holding my identification document.
Proof of address, along with a notarized copy issued by the government.
My passport and a notarized copy issued by the government.

I have never encountered a broker that treats its customers this way. This feels like a scam, and I urge everyone to stay away from TMGM. If you value your money and sanity, do not trust this broker.

July 18, 2024
Unprompted review
TMGM logo

Reply from TMGM

Dear Valued Client,

Thank you for your feedback.

Please note that all client transactions proceed as normal unless flagged by our risk management systems. Investigations are only initiated when there are suspicious trading activities on an account.

As previously communicated, your account is currently under investigation in accordance with Clause 18.5 of the TMGM Client Agreement due to concerns of market manipulation. We have made several attempts to reach out to you for additional information to assist in our ongoing investigation, but we have not yet received the necessary details from you.

We kindly request that you respond to our emails at your earliest convenience with the required information so that we can work towards resolving this matter promptly.

Kind regards,

TMGM Support

Rated 5 out of 5 stars

Great customer support.

Great customer support.
Despite the ongoing issues I had with the unethical account manager, Benjiro was very professional and went all out to resolve the issue.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

I trade with TMGM on their $50 no…

I trade with TMGM on their $50 no deposit bonus and made $62.91 profit. I was able to withdraw my profits without any complications. Hence I would firmly recommend it to anyone who is looking for a reliable broker.

Disclaimer: this is my personal experience with the broker and I am not running any affiliate or got ask to write a review. I am only doing this because I believe it may help someone.

March 31, 2024
Unprompted review

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