Withdraw process block 4 days, still not get paid it's a real broker?? Reply your review 4 days doesn't include weekend, it's my customer problem, not me, today, the withdraw process has been ap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service everytime :) Millan has been an absolute star, he truly goes the extra mile every single time. His professionalism, patience, and genuine care make all the difference. It’s rare... See more
Company replied
I have always traded prop firm, particularly ftmo. Made the leap into the retail/broker world and with the help of Milan, He has created a seamless and easy transition. Milan being the agent for my bu... See more
Company replied
Best broker out here. Trading conditions are unmatched from anything I’ve tried in my 7 years trading career. Instant execution, slippage almost non-existent even during high impacting news, lowest sp... See more
Company replied
Company details
Written by the company
TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.
Experience Top-Notch Service
Written by the company
- 24/7 Customer Service
- The markets never sleep - which is why we have a 24/7 customer service to properly take care of you no matter the time and market you are trading.
- Major Languages Support
- With support for over 10 main languages, rest assured that you’ll always be speaking to someone who understands you natively.
- Bringing Personal Service To You
- We believe in taking care of you well - so much that we’re rapidly expanding local offices to over 10 countries.
- VIP Client Support
- As a high volume trader, we know you take your trading seriously. Our VIP clients have access to exclusive events, workshops and even direct access to a dedicated member of our sales & research team.
About TMGM
Global CFD, FX, Cryto, Bitcoin, MT4, MT5 broker
TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.
trade smarter @TMGM
Millions of registered users worldwide
- Hundreds of CFD products offered, including crypto, forex, commodities, indices, shares and etfs
- Razor thin spreads from 0.0 pips
- 1:1000 % max leverage
- Expert market analysis and trader tools
- +10 funding options
TMGM's wide range of trading platforms
- MetaTrader4 (MT4)
- MetaTrader5 (MT5)
- TMGM App
Contact info
Level 28, One International Tower, 2000, Barangaroo, Australia
- 0280368388
- support@tmgm.com
- tmgm.com
Subscribe to TMGM TV
3.9
Great
893 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM "BROKER"
one of the worst brokers you can find:
1. they have a slippage and a high spread compared to other brokers
2. they make you credit your card but they only make you withdraw by bank transfer so you can eat up €15 commissions! this broker is a scam!
June 9, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.
Please be informed that slippage is normal to happen when the market is under conditions such as illiquidity and volatility due to news announcements, economic events, and market openings.
All our clients' withdrawal methods must match the deposit method, except for credit card deposits as they have to withdraw using bank wire. However, we would also like to clarify that our bank does not charge a withdrawal fee. Yet, our clients' banks or intermediary banks may charge a fee for withdrawal.
Your feedback is much appreciated.
Kind Regards,
TMGM Support Team
spread excellent
spread excellent
fees really low
withdraw & deposit with crypto which is amazing
June 8, 2023
Unprompted review
Tmgm blew my accounts even after I have…
Tmgm blew my accounts even after I have fully hedged my positions!!!
On June 2, one of my account 265003 has balance of $4064.30, the equity was $1258. Yes the account was in quite significant DD but I have fully hedged my buy and sell positions! Before I went to bed on Friday I had 5.68 lots sell and 5.68 lots buy.
I woke up on Monday morning to find out that the account was blown! This is not the only accounts, they blew all together 5 accounts in this manner.
I asked TMGM rep how is it possible to blow accounts like this. They just shrugged it off, they replied"It is what it is!"
So be careful with tmgm. They will do anything to make you lose money!
June 5, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
We have investigated the issue you raised with our support team via email. Upon reviewing the matter, our support team has addressed it in a formal and comprehensive manner, providing a detailed explanation.
We understand that you are dissatisfied with the trading results. However, as mentioned in our support team's response to your email, the spreads widened due to lower market depth and decreased liquidity during the market's opening on Monday. Consequently, an increase in the buying price reduces the PNL of the customer's short order, while a decrease in the selling price reduces the PNL of the customer's long order, ultimately affecting your net worth.
In the email sent to you, we emphasized that if you require further clarification or additional assistance, you may contact your account manager or respond to the explanatory email we sent. However, we have not received any response from you thus far.
Should you need further explanation, please do not hesitate to contact us. We are more than willing to assist you once again.
We genuinely appreciate your feedback.
Kind Regards,
TMGM Support
The best broker that I know
The best broker that I know, you should try service from this broker.
April 7, 2023
Unprompted review
have been a recent target of this…
have been a recent target of this fraud. From a small investment of $200, I ended paying around $4,950 which included withdrawal fees, bank charges fees and IRS payment. I put a stop to it when they asked me to pay for the managers commission of $2,700 something. I was stupid don't fall for it.
June 6, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.
Please be informed that our bank do not charge any withdrawal fee but clients bank or intermediary bank may have some charges, However we would like to clarify that our account managers do not charge any fee to any of our clients.
Please kindly drop us an email for us to investigate if there was an issue with your funding history or your account manager. We will be happy to assist you further on.
Your feedback is much appreciated,
Kind Regards,
TMGM Support
TMGM, The Biggest Scam Broker!!! Cause My Account Lost 10K!!!ount
Be careful on using TMGM Broker, it cause me to lost my trading account of 10K!!!!
I'm a seasonal trader for more then 10 yrs and I'm also a IB agent for TMGM, as I also holds others brokers accounts with AXI, IC Markets etc.
on 13 March 2023, I was trying to fund my trading account to prevent from falling into DD, I just can't do funding to my account al all!!!
I can't believe this can happen from a well known broker of TMGM.
many times I have brought up this issue with the help desk, the reply is always [ THERE IS NO PROBLEMS WITH THE PAYMENT GATEWAY!!!] If there's no problems with the payment gateway why I can't fund my trading account??? and I can fund my others brokers accounts WITHOUT ANY PROBLEMS AT ALL!!!! using the same Bank Card.
I have create a screen recording video to proof is not my faults on my part on the funding process that failed while carry out funding with TMGM, also at the same time I also perform the funding to my other party broker and it went through successfully with no error at ALL!!!
Many emails exchanges between myself and Mr Arron Zhu of TMGM SEA Sales Manager.
and Account Manager Ms Nuttakarn.
Till today 21 May 2023 there still no reply to my claim on my case.
Be Careful on using TMGM as your broker!!!!
March 16, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
We apologize for the inconvenience you have experienced with TMGM and understand your frustration. As an experienced trader and an IB agent for TMGM, this situation must be particularly disappointing for you. We would like to address your concerns and assure you that we take them seriously.
It is concerning to hear that your emails regarding this matter to the relevant department have not received a response until now, despite the considerable duration of time that has passed. However, due to the lack of details obtained here, we kindly ask you to email us at support@tmgm.com so that we can obtain information on your issue and properly assess your case to move forward with a solution.
I would like to assure you that we will personally escalate your complaint to the appropriate department within TMGM. We will bring their attention to your case, highlighting the urgency and the need for a prompt response. I understand the importance of addressing your claim and finding a resolution as soon as possible.
Your feedback is much appreciated.
Kind regards,
TMGM Support
TMGM's account managers are so helpful
May 18, 2023
Unprompted review
Signal scammer....
Signal scammer....
One of staff initially told her name Shirley and she offered to provide free signal if u open account in TMGM.....then in same time she is offering her WhatsApp group and using twitter with name of LINDA....
This person really smart to give you the signals free for gold....
Few signal may be u get profit but after then she ask u to open position n she will not reply at all....you will be keep opening oposition becoz u will trust her advise....once u r lose then after 4 to 5 hours she will say I go outside not able to reply....till that time market will boom against you to blow your account.....
So don't trust free signal n don't open account in TMGM....
Really it's bad experience...
Advise: do not trade as per their STAFF guide...do not trade before or after news once they send signal....
They don't have stop-loss system
They will make you greedy n at the end you will make ZERO your account...
May 1, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
We would like to clarify that as a trading platform, we do not provide or recommend any trading advice or trading signals, nor do we have staff providing WhatsApp groups or Twitter groups.
Trading signals/advice that some clients get from other clients or third-party providers registered under TMGM are not officially assigned by TMGM to provide any signals on behalf of TMGM.
We strongly advise taking precautions when following any trading advice/trading signals from a third party, as TMGM will not be held responsible for any trading results due to third-party advice/signals.
We would also like to inform you that we do have a Stop Loss option, and our clients are able to set a stop loss on every trade to minimize losses.
If you require further assistance, please do not hesitate to contact us via live chat or email us at support@tmgm.com.
Your feedback is much appreciated.
Kind regards,
TMGM Support
issue was easily resolved
issue was easily resolved. Prior to Peter, I was talking to James, it was a very painful experience. We kept going round and round in circles like he had no grasp of what had transpired earlier in the conversation. For example, he told me to open a new demo account when earlier in the conversation this was already discussed and I already opened a new account. It was very annoying. It took about an hour with no resolution. Luckily I thought of restarting my computer and got back peter instead.
May 9, 2023
Unprompted review
Scam broker!
Scam broker!
they block deposit when my account in dangerous ( near stop out level).
When I chat to support to report they don't solve my deposit in next 3hours and try to provoke me.
Stay away from them pls
April 21, 2023
Unprompted review
Reply from TMGM
Dear Client,
We are sorry to hear about your experience. At TMGM, we take our regulatory obligations seriously and do not block deposits without valid reason. We kindly ask that you provide us with more information regarding your situation by contacting our support team at support@tmgm.com. We will investigate your case thoroughly and aim to resolve any issues as quickly as possible.
Thank you for your cooperation.
Best regards,
TMGM Team
VPS Free and stable
Free VPS for 3,000USD deposit. My AM take care me so good
March 19, 2023
Unprompted review
Number one broker
February 16, 2022
Unprompted review
I had issue with my deposit,because I…
I had issue with my deposit,because I deposited my usdt 3rd party account,as a portal isn’t valid,so i can’t do my withdrawal specifically i want thanks becky he always i helped to me solve my issue,thank you very much team
February 14, 2023
Unprompted review
Terrible Service
Support refused to provide direct DNS when I have issues logging on because I cannot directly login via MT4 servers.
January 16, 2023
Unprompted review
Reply from TMGM
Dear valued client,
For security reasons, we do not offer our server's DNS manually to clients. However if you are facing log in issue we are able to offer IT support to assist you further on. If the issue still persist, Please kindly leave us an email at support@tmgm.com with the screenshots of the error and the details of your trading account for our relevant department to check your account accordingly. Your feedback is highly appreciated.
Kind Regards
TMGM Support
I am an experienced broker for the last…
I am an experienced broker for the last 5 years and I have tried so many brokers and TMGM is the most trusted and most reliable broker I have ever had. TMGM has been my trading partner since May 2021. I highly recommend it to the most demanding of all traders.
January 14, 2023
Unprompted review
A broker for professional traders, So excellent.
Wow, this is the best broker I would like to recommend for professional traders across the glob.
December 10, 2022
Unprompted review
the support personnel was very helpful…
the support personnel was very helpful and answered all my queries without hesitation.. he also showed he knows your or service very well... that is why i will give him an 11 out of 10...
November 30, 2022
Unprompted review
BEST BROKERS
Many full idiot people over there .. play on Full Crown Market Limited. and why complain in TMGM … please research first before use brokers…
November 11, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.