T M Hughes & Son Gas Services Ltd Reviews 

230
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing company, quick turnaround for aircon install. Kai really knows his stuff! Extremely happy with the install and products. Cleaned up after themselves and checked all concerns with myself along... See more

Rated 5 out of 5 stars

We recently had a 14 year old gas combi boiler replaced with an ErP A-rated gas combi boiler by Dylan from T M Hughes & Son who did a great job. Dylan was friendly and professional, keeping things c... See more

Company replied

Rated 5 out of 5 stars

From start to finish the entire experience with TM Hughes was excellent. Terry provided initial advice without any sales pressure. His engineer installed a new boiler in my loft and removed... See more

Rated 5 out of 5 stars

Brilliant response from Terry, Kai and other team members who had to come out to deal with a leaking pipe in the kitchen. Apparently an old rotting hot water one that had been capped off and left beh... See more

Company details

  1. Plumber

Information provided by various external sources

TM Hughes & Son Gas Services Ltd is a family run multi-award winning plumbing and heating company based in South Woodham Ferrers, Essex. We have more than 25 years’ experience in this field, and pride ourselves on the quality services we provide. Our Gas Safe Registered Plumbers and Heating Engineers are available for standard and emergency call outs covering the whole of Essex.


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4.9

Excellent

TrustScore 5 out of 5

230 reviews

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4.9

All reviews

(230)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Job - Terry Hughes

As usual TM Hughes were quick to respond to my request for someone to attend the property. There were leaks in the under kitchen sink pipework - all fixed to my satisfaction very quickly. Thanks Terry, another great job!

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

TM Hughes are very professional &…

TM Hughes are very professional & knowledgeable.
Terry personally came to my home to get my heating & hot water working during a cold snap earlier in the year and returned recently to advise me how to get my underfloor heating working better and more efficiently.
I have recommended Terry & his team at TM Hughes to numerous friends & family as I trust their work.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

I just had 5 radiators replaced in my…

I just had 5 radiators replaced in my house and I have to say I have never been so pleased with way a job has been carried out! Clean, no mess behind, quick and efficient! There was no damage to the property and Terry has explained how important is to have serious fixtures when fitting new decorative radiators in. True professionals.
Amazing working standards.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Various electrical jobs

We booked TM Hughes for various electric jobs including fixing faulty sockets; installing outdoor lights; installing an electric heater; and adding network cabling, all whilst I was working from home. The electrician did it all in the day and was able to work around my work meeting times when turning off power. I left him to advise on a suitable heater and outdoor light and went with his recommendation. Both work perfectly.

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Called up last week to get my boiler…

Called up last week to get my boiler serviced and James turned up today on time and explained everything clearly and carried out a full service on the boiler. Great service from this company, would highly recommend, gives peace of mind that the heating and hot water is working as it should.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler repair

Couldn’t fault Terry, called us back at 9pm to help with our problem over the phone talked us through everything thoroughly would definitely recommend and use again!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

My annual boiler service was carried…

My annual boiler service was carried out today in the usual efficient way by Terry Hughes. I have used T M Hughes for a number of years now for my central heating and plumbing needs and would highly recommend them.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

A professional!

I have never recommended a plumber in my life! Why? Because attitudes and skills are totally dependent on "who you get." Also plumbers are often currently very busy and difficult to find.

In this case Terry Hughes demonstrated a highly professional approach in solving a difficult problem with underfloor heating. He even turned up on the day he said he would, and his communication skills were very good.

So I am very pleased with the result.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Genuine & very helpful - recommend!

I stumbled across TM Hughes online late Saturday afternoon while desperately looking for someone to take a look at my boiler. Although Terry couldn’t get to me that day, he offered to talk me through some things to try which I am relived to say worked. A genuine guy and saved me a big emergency call out charge for what turned out to be a simple fix. Would definitely recommend and I’ll be calling back when my service is due. Thank you again Terry!

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

Terry solved a big controls problem for…me First Class and knowledgeable.

Terry solved a big controls problem for me which blew my boiler pcb. He thought out of the box, made the old controls redundant and installed and configured a new Active Hive System for both heating and hot water. Delighted with him! Excellent Service, Competitive rates and straight and honest throughout. Wouldn't hesitate to recommend and use again. Thank you Terry!

October 16, 2021
Unprompted review
Rated 5 out of 5 stars

Low water pressure in boiler, excellent service!+

The boiler had error code 118 and would not warm up the water. It was established quickly that error 118 means the water pressure in the boiler is too low. With a quick phone call, a few photos and Whatsapp messages, I was guided how to connect the hose up to the boiler and how to re-pressurise it. Took all of 5 minutes and now the boiler is working perfectly. Amazing! Thank you for the quick assistance, the willingness to help out over a phone call and debugging the issue with a video and photos.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Emergency call out…

I found a leak under my sink Tuesday night at 7pm and was leaking quite a lot. I called and he was at my door 6:30am the following morning and managed to fix the problem in 15 mins. Was very helpful! Would defo recommend.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I would have no hesitation in recommending Terry’s firm, I have used them a few times now and they are always punctual, friendly, and professional. Most recently, Terry identified a potentially dangerous fault with my boiler and went out of his way to fix it and save me the potential expense of having to fit a new boiler. Couldn’t ask for a better local plumbing service and I will be a long returning customer. Cheers guys.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

Terry and his staff were excellent and very professional.

Very quickly we’re able to replace and old boiler with a new boiler to a property that I was selling.

Very good work, polite and a good price. I would recommend.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Top marks for an efficient and friendly service

The engineer from TM Hughes replaced the faulty flush mechanism in our toilet cistern. He also fitted a new pipe behind the toilet to make it easier to isolate it. Jake, our engineer, was friendly and helpful and explained what he was doing and the options available. We have used TM Hughes before, and would do so again.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Terry and his team did a fantastic job.

Terry and his team did a fantastic job.
Kept us informed throughout the process and cared very much about the end result. Couldn't ask for a better service.
Very happy with the end result and would highly recommend.

August 3, 2021
Unprompted review

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