Tuckernuck Reviews 

290
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online ordering process remarkably straightforward, and many deeply appreciate the stylish designs, beautiful colors, and lovely fabrics of the garments. Furthermore, delivery is frequently prompt, making it simple for people to receive their favorite new fashion pieces without long waiting times. Some reviewers were not happy with strict final sale conditions, experiencing frustrating limitations when attempting to exchange items or navigate the return policy. Others noted that clothing sizes occasionally differ significantly from the provided guides, while a few experienced unexpected delivery delays with specific shipping carriers.

What people talk about most

Product

People report ambiguous experiences with product, as some customers are extremely impressed with the... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed deep satisfaction praising high... See more

Order

Reviewers highlight ambiguous aspects of order, as while some consumers noted that ordering was simple, fast,... See more

Return policy

Consumers find return policy to be frustrating, with reviewers noting rigid windows, cumbersome processes,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising incredibly fast shipping,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not flattering tops and jackets. Everything I’ve seen on Tuckernuck’s website is SO cute and I love their look. I’ve ordered 4 items, 1 jacket and 3 sweaters/sweatshirts. I have never been so disappo... See more

Rated 4 out of 5 stars

Loved the dress , it's soooo stinking cute! Although it was too big, I wanted to exchange it for a smaller size and they were all sold out, I kept the dress and took it to a seamstress to make it one... See more

Rated 4 out of 5 stars

I really love my earrings ! This is my first purchase from tuckernuck and it was an immediate “add to cart” my only reason for giving it 4 stars instead of 5 is the packaging was sort of surprising -... See more

Rated 4 out of 5 stars

Ordering experience was easy and streamlined. The blouses are wonderful quality and the site represented products well. Everything was perfect up until delivery. The only thing keeping this from being... See more

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3.0

Average

TrustScore 3 out of 5

290 reviews

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No recent history of asking for reviews

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Replied to 72% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(290)

239 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m having trouble getting an undamaged…

I’m having trouble getting an undamaged white shirt. This is my second order that was placed to replace a stained white blouse. This one too has some staining. I’m so bummed out. I can’t understand who is packing these items to ship out and why?

April 1, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Cindy, Thank you for reaching out and letting us know about your recent order. We are so sorry to hear you received a defective blouse. Please know this is not the norm for Tuckernuck and we can assure you this appears to be a one-off situation. Our warehouse team has since investigated this particular order to see what may have happened. We apologize for the inconvenience!

In the meantime, a member of our Customer Experience team we will be in touch to go over next steps. Thank you again for letting us know about this!

Rated 5 out of 5 stars

My favourite brand

I live in Jersey UK and towards the end of 2025 I found a dress from Tuckernuck on Ebay. Since then I have been a fan and check on new styles regularly and treat myself. Dresses are always unique and fabulous and I haven't received a dress I haven't liked. Only 2 items returned as the styles did not suit me at all.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

This dress is very poorly made and from…

This dress is very poorly made and from China, I expected much better quality for something that cost $300! I’ll be sending it back.

March 31, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Beverly, Thank you for reaching out with this feedback. We are so sorry to hear this item arrived differently than expected. Kindly note all of our custom Tuckernuck products are designed exclusively by our founders in Washington, D.C. and New York City. Those products are then manufactured in a safe and fair working environment.

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly for assistance on generating a return. We look forward to hearing from you!

Rated 2 out of 5 stars

Why does it take so long for product to…

Why does it take so long for product to be packaged and picked up by carrier? I bought this product and waited way too long to receive it. The earrings were gorgeous so I decided to order another pair for a gift and once again days go by and it still hasn’t been picked up by carrier. “It’s been packaged” is all I hear. Really? How long does it take to package a pair of earrings? Unacceptable!

March 30, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Erin, Thank you for reaching out! We are so sorry your standard order is taking longer than expected. Please note, our warehouse does not ship on the weekends. We look forward to offering this service soon! In the meantime, all orders placed after 2PM EST ship the following business day. We appreciate your patience and understanding. Please feel free to reach out to our Customer Experience team (customerservice@tnuck.com) directly for any additional questions. They are always here to help!

Rated 3 out of 5 stars

Stripes Misaligned

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt.

March 28, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Maddie! Thanks for your feedback—we’re glad you like the t-shirt, but we’re sorry to hear about the stripe alignment. That’s not our usual standard and may be a one-off.

Please reach out to our Customer Experience team (customerservice@tnuck.com) with a photo so we can review next steps—we’d be happy to send a replacement. Looking forward to hearing from you!

Rated 3 out of 5 stars

Blue not green

Tuckernut is great. The Lizzie Fortunato necklace is blue though, not green.

March 27, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Tina! We apologize for any confusion. Please reach out to our Customer Experience team for the next steps—they’ll be happy to assist you with a replacement or refund. We truly appreciate you bringing this to our attention and look forward to resolving this for you.

Rated 2 out of 5 stars

Not what is pictured

I was so excited to get these earrings. As pictured they are green with white, but when I received them, they’re actually green and blue. Not at all what was pictured or what I wanted.. disappointed. They will go back.

March 27, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Susan, Thank you so much for letting us know about this. We are so sorry the confusion! Please know this appears to be a one-off situation and our team would be more than happy to look into this for you. We ask that you reach out to our Customer Experience team directly for next steps. They are available by phone (888-501-8101), email (customerservice@tnuck.com), SMS, and online chat. We apologize for the inconvenience and look forward to making things right!

Rated 1 out of 5 stars

Your delivery service changed my address

I noticed that your delivery service, Veho, had an incorrect delivery address for me. They said their system must have transposed it. Because the package is out for delivery, they said they cannot change the address. Now it is unlikely my package will arrive today. I need it today and I have been billed for it already. Very disappointing. Unacceptable, really.

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

Clothes were hit or miss; Refund process TERRIBLE

Clothes were hit or miss. I kept a few items that were okay, but not great. Returning is terrible! It took 3 weeks to get a refund and one item I returned was not included in the refund. Customer Service is non-existent. Texting, calling, chatting, emailing...no answer.

March 26, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Cara, Thank you for bringing this to our attention. We are so sorry to hear about your negative experience and can assure you this is not the level of service we strive to provide. Our Customer Experience team is available by phone, email, SMS, and online chat 7 days a week. We would love to help rectify your refund and take a deeper dive into what may have happened. Please give us a call at 888-501-8101 or send us an email at customerservice@tnuck.com. We are so sorry again and look forward to making things right!

Rated 2 out of 5 stars

I appreciate customer service informing…

I appreciate customer service informing me this had been delivered. There was a mix up in delivery and tracking stated needed to be pickup at my local post office, but was delivered to my home address.

I tried the jacket on and I'm disappointed in the structure of the jacket. Very boxy and not at all taylored. I am returning it. It is not flattering. The double breasted buttons are beautiful but with the straight boxed style it is just not flattering unless your a size 0 or 2.

March 24, 2026
Unprompted review
Rated 3 out of 5 stars

Great delivery time. Too long!

Great delivery time. Nice, heavy weight denim skirt. However, it was too, too long! I am 5'6" and it touched the floor. Because of the hem design, I would not hem this myself. The last dress I had hemmed cost $60.00. I was unwilling to add this to the cost of this skirt.

March 21, 2026
Unprompted review
Rated 3 out of 5 stars

Difficult to return item

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to make my return. I appreciated their quick and polite response.
As someone who orders many items online, I would recommend they include that info on their site to make it more convenient for their customers.
I want to include that the only reason for the return was the sizing. The dress is lovely and so well made. I have ordered from them before and love their clothing line. Highly recommend them and will order from Tuckernuck again!

March 19, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Lisa! We are so sorry to hear you are having trouble returning your recent order. Please click the following link that will take you directly to our returns portal: https://returnsportal.tnuck.com/.

We offer returns through UPS and Happy Returns. If you have any additional questions, please reach out to our Customer Experience team directly and they would be happy to set up a return on your behalf. We can be reached at 888-501-8101.

Rated 2 out of 5 stars

Frayed edges all over the dress.

This is my first time buying from Tuckernuck. I was very excited about this dress, but when I opened the package and took it out, I saw frayed edges at the neckline, sleeves, buttonholes and bottom. There were loose threads all over the dress. I don't mind paying for a quality dress, but I do mind when it looks cheap. I'm going to return it. Also, I wanted to speak to a real person when I was considering what size to buy, but that was not a thing and I had to text. I probably won't buy from here again.

March 20, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Ellen, We’re so sorry to hear about your experience—this is certainly not the standard of quality we hold ourselves to, and it sounds like you may have received a defective item. We completely understand your disappointment, especially when you were so excited about your first purchase.

We’d truly appreciate the opportunity to make this right. Please reach out to our Customer Experience team directly so we can take the next steps with you. Our team is available by phone Monday–Friday from 9:30 AM–12 PM EST at 888-501-8101, and we’re here to help!

Thank you for bringing this to our attention—we hope to turn this experience around for you.

Rated 5 out of 5 stars

I love this dress

I love this dress. The knitting on it is exquisite and I was afraid that the white trim wouldn’t be flimsy, but it’s not. It’s a very classy. I am going to three weddings this summer and it will be my go to for every wedding. I’m short and chubby so I have cute pair of low heels that will pull it together perfectly.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

For how much these sandals cost, they look and feel very cheap. I just received mine today and was disappointed when I tried them on. The quality is poor and I doubt they would last longer than a few months. The color looks different in person than it does online. The soles are flimsy and they are overly shiny so they look like cheap plastic. I am trying to return them but the link QR code doesn’t work. I’ll keep trying but now I feel ripped off and am considering never buying from this brand again.

March 19, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Denna, Thank you for sharing this feedback. We are so sorry to hear your sandals did not arrive as hoped. Please feel free to reach out to our Customer Experience team directly at customerservice@tnuck.com for additional assistance generating a return QR code. We apologize for any inconveniences this order has caused and look forward to hearing from you!

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