Toasted Magic Reviews 57

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Somethings wrong here - I placed an order 07/03 and no response from seller almost a week later (13/03). I have contacted via email three times (11/03, 13/03) and via chat 1 time (13/03). The payme... See more

Rated 2 out of 5 stars

The item had not been dispatched for ages. Even after reaching out and being promised it'd be dispatched within the week - it did not It was only when I reached out and asked for a refund that I... See more

Rated 1 out of 5 stars

Scalper pricing,try to refuse refunds on items when customers have 14 days to return anything bought online and sarcastic,rude customer service. To the reply below you told me in the first email in r... See more

Company replied

Rated 5 out of 5 stars

Super friendly and helpful company. Big fan of their booster packs subscription box as well as their vast array of products, with a lot of pre-order products available at great prices. Highly recommen... See more

Company replied

Company details

  1. Trading Card Store
  2. Toy Store

Written by the company

Selling all things TCG Yu-Gi-Oh!, Pokemon, Digimon and much more!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing site highly recommend

Amazing site highly recommend, fast delivery and very fair prices! my go to place for tcg cards and accessories :)

November 26, 2021
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Reply from Toasted Magic

Thanks Cody! You are a valued TM customer and we hope to process another of your orders soon :)

Regards,
Sam
TM

Rated 5 out of 5 stars

Great Service

Ordered some Ghosts from the Past booster boxes, which were great value at retail with additional discount with the more you purchase.

Happy with the products on receipt and even pulled a ghost rare blue eyes alternative!

November 15, 2021
Unprompted review
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Reply from Toasted Magic

Thanks Luke! Look forward to seeing you over at TM again soon :)

Regards
Sam
TM

Rated 5 out of 5 stars

Well Done Toasted Magic

Everything was well packaged and came quick for 2nd class post. Nothing missing which is a bonus. Will definitely order from here in future! Recommend.
#1371

November 10, 2021
Unprompted review
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Reply from Toasted Magic

Thanks for the review Nikki! As you quoted the order number in the review, please expect a thank you to you via email :)

Hope to process another order for you soon.

Regards,
Sam
TM

Rated 5 out of 5 stars

First time buyer, was not disappointed

First time buying from Toasted Magic. I was lucky enough to get selected to purchase a Dragapult prime box. Got here quickly and had no issues. They also handled the distribution of Pokemon Celebrations really well considering the crazy going on in the hobby nowadays.
Also, they're not scalpers as some buyers might insinuate. They're selling at msrp for the UK. It's more expensive. If you don't like it, don't buy from overseas. Otherwise they've done great by me so far, have a pretty cool loyalty program, and definitely deserve a chance if you've never purchased from them before.

My order number was 1306 and I pre purchased the Dragapult Prime box.

November 3, 2021
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Reply from Toasted Magic

Amazing review Jessica and much appreciated! As you quoted your odernumber expect something to come across to you soon. Will ber either email or post :)

Regards,
Sam
TM

Rated 5 out of 5 stars

Made my 1st order with Toasted Magic…

Made my 1st order with Toasted Magic and I am very pleased with the service I received. Well packaged and fast delivery. Will definitely be ordering again.

October 27, 2021
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Reply from Toasted Magic

AMAZING to hear Luke! Hope to see you at Toasted Magic again soon :)

Rated 3 out of 5 stars

Toasted magic have a great concept

Toasted magic have a great concept, I absolutely love their marketing and their website. Just looks very cool.
I bought a Celebrations ETB from them and they shipped it and everything felt perfect.
However received the item in its box without any protection. The ETB just rolling around inside. The outer parcel was not damaged by Royal Mail. However it's worth noting that if you send anything by mail or courier it must be adequately protected. You have to expect the parcel to get a few bumps on the journey.
My ETB was received damaged due to no adequate packaging. It would be fine if it were for opening but I want this in my sealed collection. I've never ordered from somewhere that leaves the item to move around in the box like this.
Inside the box came a nice little QR code in an envelope, very fresh looking and a nice touch... but would rather of had the money spent on some packing first.

October 23, 2021
Unprompted review
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Reply from Toasted Magic

Thanks you so much for the valuable review Joanna. We are so happy that you love the store. We have put a lot of time and effort into it.

We are not so pleased with ourselves with the packaging provided to you. That should never have happened. It may have been secure when we packaged it but it is clear it wasn't not enough for transit to you. As a result of your experience we have looked into investing in better/bespoke packaging today to use going forward. For your inconvenience, please check your emails for a little sorry gift!

I really hope this mishap hasn't prevented from giving us another go :)

Regards,
Sam
Toasted Magic

Rated 5 out of 5 stars

Absolutely superb these guys 💯

Absolutely superb these guys, we were selected for a Dragapult box and we hit gold! Gold Mew, then Birthday Pikachu then chunky Chu from the Vivid Voltage pack 🔥
Always available for a chat as well, great shop, highly recommend, many thanks again guys!! 😎💚

October 16, 2021
Unprompted review
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Reply from Toasted Magic

Wonderfull review Jason! Thanks so much and hope to deal with another order for you soon!

Regards,
Sam

Rated 5 out of 5 stars

Monthly subscription

Absolutely love the monthly subscription always delivered on time and sometimes get a little extra surprise with it

September 7, 2021
Unprompted review
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Reply from Toasted Magic

Thanks Charlie! Great to have you on board :)

Rated 5 out of 5 stars

Great customer service and delivery

Great customer service and delivery. Order number 1275

September 6, 2021
Unprompted review
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Reply from Toasted Magic

Great to hear Rahul. Expect to see something come your way as you have displayed your order number.

Rated 5 out of 5 stars

Great Bunch of People, Highly Recommended, A+++

It was my first time to deal with Toasted Magic, I would highly recommend Sam and his team wholeheartedly to any with a love of TCG/CCG Games.
They have great knowledge and expertise in what they do and show great passion and flair for the love of the things they sell.

Highly Recommended, A+++.

June 15, 2021
Unprompted review
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Reply from Toasted Magic

Thanks so much :)

Rated 5 out of 5 stars

Amazing Experience and Service.

Picked up some sleeves and binders of the Dark Magician Girl the Dragon Knight kit that came out. Lovely customer service, really helpful and attentive. Met all my needs and was happy to answer any silly questions I had about the items. All came early, packaged perfectly and securely through the mail. Really over the moon with it all. Thank you so much!

May 27, 2021
Unprompted review
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Reply from Toasted Magic

Amazing stuff! :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, communication was brilliant and my order arrived really quick. One of the most reliable and cheapest sites for yugioh cards out there. Would strongly recommend.

May 8, 2021
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Reply from Toasted Magic

We try our best :)

Rated 5 out of 5 stars

I recommend them

I recommend them. Cheap items and fast dispatch. I'll order again for sure. Thanks.

April 18, 2021
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Reply from Toasted Magic

Great to hear and see you again soon :)

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