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1.7

Bad

TrustScore 1.5 out of 5

19 reviews

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1-star

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1.7

All reviews

(19)

1 review in the last 12 months

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Rated 1 out of 5 stars

Poor service, customer service non existent

Used to work OK, absolute rubbish now.
Subscription says it expires next month but constantly getting errors when trying to log in or watch on various devices.

Reached out to support on two separate occasions and not even an acknowledgement.

Avoid at all costs to your wallet

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, I have paid for 6 months and 3 months into it the service was interrupted and have been trying to contact them for weeks and no respond.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

these people are scammers

these people are scammers. Do not buy suscription from with them. You will buy suscription for 1 year but they will honour a couple months and not respond to your requests. They are evil and do not do any business with them.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed Like everybody else

Like everybody else. I paid for 1 year subscription and they cut it off 6 months early. My sister who i talked into using this service had the same experience. DO NOT trust these guys.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Terribly unreliable customer service

It’s amazing how similar my experience was so many others here. I paid for a six month subscription and they cut it off after three. The first time I wrote to them, they said not to worry and it would be extended to my paid up term. It expired anyway, and I wrote multiple emails to them, and they basically ghosted me. No one should use them!

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service if they even…

Horrible customer service if they even answer at all and the broken english is also bad. Paid for a year for my grandmother and 2 or 3 months later hasn't worked in the last two months. And would you know it the minute it stopped working they stop responding!

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

ROBBERY AND AWFUL CUSTOMER SERVICE

I took out a 12-month subscription in August 2024. In February 2025, I was unable to access my account. No one from Tobigo responded to my emails. There was no contact, no support, nothing.
It's robbery, it's disgraceful and they should be avoided at all costs.
It's a shame because the streams were generally of very good quality. But paying for 12 months and getting only six is wrong.
AVOID LIKE THE PLAGUE.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of tobigo.tv

I am taking the time to write and hopefully help future customers. Please do not subscribe to tobigo tv. They are unreliable, scammers, deceitfully no accountability at all. To my better judgement, I read the reviews and warned my friend of what I read how customers paid but service not rended. She told me to not pay attention to these types of reviews. Was she wrong! We both subscribe for a year, paid in full and it lasted 3 months. I had written to them to warned them about the expiration date they told me not to worry it will be adjusted on their end. Sadly it wasn’t. After many attempts to reach out to them, no respond. My friend tried repeatedly to reach them and she to fell on deaf ears.
Pls be very careful. I have nothing to gain from this except to try and help and not want anyone to be in my shoes.
I hope this helps. Good luck!

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

They respond the first day and after…

They respond the first day and after when you have issues you can forget about getting a response. Been days waiting for them to fix my issue and nothing yet they do not even have a phone number to call or whatsoever. Don't recommend!

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, it worked and after short while it stopped working and the support do not respond at all.

Tried it for 1 month and after that, signed up for a whole year. Big mistake.

STAY AWAY - SCAMMERS

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

I paid for a 1 year subscription on May…

I paid for a 1 year subscription on May 3rd 2024 and then on Aug. 3rd it expired. I had already noticed in my streaming app on May 5th that it said expires Aug 3rd and so I immediately emailed them. They told me "don't worry, we will extend it"...sure enough it expired Aug. 3rd, and I have emailed them now 5 times over this last week and crickets/silence/no answer. They are ignoring a paid customer and not delivering the service.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

That stole my money

They're either our of business or they're scam artists. I paid for a three month renewal and crickets. They didn't extend my subscription and they aren't responding to my email. They only take Bitcoin so I'm out of luck.

July 20, 2024
Unprompted review
Show reviews in all languages. (19 reviews)

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