toddlebornwild.com Reviews 163

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We’ve been using toddle products since pretty much the start of this business journey! I stumbled across their alcohol free hand gel at the start of the pandemic due to sore hands from lots of was... See more

Company replied

Rated 5 out of 5 stars

Amazing products and swift service! We love Toddle Born Wild - their products are suitable for sensible skin (perfect for our young family), are packed full of natural ingredients and come in eco-frie... See more

Company replied

Rated 5 out of 5 stars

Beautiful products. The two snood’s are super soft and perfect for my two young children who have both worn them without trying to rip them off - I’ve since ordered another two! The balm is really... See more

Company replied

Rated 4 out of 5 stars

The suncream has a lovely texture, smells amazing, applies smoothly and is not sticky. It also has the added bonus of not staining clothes. I would have given 5 stars however my daughter (who doesn't... See more

Company replied

Company details

  1. Toiletries Store

Written by the company

Vegan skincare and eco-gifts for kids who love the outdoors!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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Rated 1 out of 5 stars

Order never arrived and contacted…

Order never arrived and contacted customer services and heard nothing back. Always been really happy with previous orders.

April 8, 2022
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Reply from toddlebornwild.com

Hi Emily, I am so sorry to hear that we have not responded on customer service as we always thrive our best with this and making the packaging perfect. Can I get you to email customerservice@toddlebornwild.com and I personally will get back to you straight away. We want get this sorted as soon as we can! Sophie

Rated 3 out of 5 stars

Only part of the products have been…

Only part of the products have been shipped. Still awaiting my balms :(

April 8, 2022
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Reply from toddlebornwild.com

Hello, I am so sorry that there has been a delay with the balms. If you email me on customerservice@toddlebornwild.com then i can give you an update on the progress of your order :)

Rated 1 out of 5 stars

I ordered this lip balm over 3 weeks…

I ordered this lip balm over 3 weeks ago now and still haven’t got it I just keep getting these emails about it not being made etc etc the service is bad an terribly slow I understand why people just go to Superdrug get a well established brand. I needed this when my baby had sore chapped lips hes over it now, I would love to find out how to cancel this order now! So quick to take payment but when it comes to service ridiculously slow

March 28, 2022
Unprompted review
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Reply from toddlebornwild.com

Hi Natalie, I'm so sorry about the delay. could you please contact our customer services - customerservice@toddlebornwild.com so we can check what is going on with your order. I apologise for any inconvenience caused.

Rated 5 out of 5 stars

Excellent product

Excellent product, very kind on my skin, I suffer with Eczema and there is no irritation at all from this product, i would buy again

March 26, 2022
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Reply from toddlebornwild.com

Thank you for your kind words :)

Rated 2 out of 5 stars

Made an order 21 days ago

Made an order 21 days ago, still not received it and when I queried why was told that 2 items were out of stock.So they are happy to keep my money for 21 days and not send any items or let me know. Not very impressed so far

March 23, 2022
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Reply from toddlebornwild.com

HI Hilary, I'm so sorry for any inconvenience caused, Can you please email customerservice@toddlebornwild.com so we can look into your order and try and resolve the issue.

Rated 5 out of 5 stars

Lovely parcel received with all the…

Lovely parcel received with all the goodies. Using the balm on my sons dry skin and it is working really well. Very adaptaive balm. Santizer is really cute and me and my daughter love it very natural and looks good

March 16, 2022
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Reply from toddlebornwild.com

Hi Pamela, I'm so glad you love your goodies and are enjoying the products :)

Rated 5 out of 5 stars

Best customer services ever.

Amazing products, bought the bar soap and shampoo, both smell beautiful and natural at same time, I have very sensitive hands from using hand sanitizers and this soap is the only one that doesn't adjatate them further it is actually very soothing, shampoo smells amazing I have to hold myself back from eating it lol, above all customer services are the best by a mile I've ever come across, well done to all, will be buying plenty more for myself and as gifts too.

March 16, 2022
Unprompted review
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Reply from toddlebornwild.com

Hi Nigel, Thank you for your kind words and I'm so happy to hear that you love our products, Thank you for supporting our business.

Rated 5 out of 5 stars

Love the product and packaging

Love the product and packaging. Smells nice too and very toddler friendly
Only slight negative is the price tag

March 13, 2022
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Reply from toddlebornwild.com

Thank you for your review

Rated 4 out of 5 stars

Fab products just took a while to get them!

Fab products and really happy with them, however delivery did take a long time with no update until I emailed to chase up my order.

February 18, 2022
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Reply from toddlebornwild.com

Hi Hayley, I'm pleased to hear your happy with your products, I'm sorry about the delivery delay, this is something we are looking into.

Rated 5 out of 5 stars

Toddle is a dream brand

Toddle is a dream brand! Everything is so well thought through and you can trust that everything has been made consciously. My son adores his snoods, abd I was stunned at how soft they are and no seams or labels - wonderful! We don’t go anywhere without the hand sanitiser, too. Highly recommend.

February 17, 2022
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Reply from toddlebornwild.com

Thank you so much for your kind words :)

Rated 5 out of 5 stars

Great product

Great product - the hand gel smells lovely and fresh and good to find something natural to use on toddlers hands.
Very good customer service. Thank you

February 17, 2022
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Reply from toddlebornwild.com

Hi Natasha, I'm really pleased you love our products, Thank you for supporting our business.

Rated 3 out of 5 stars

Cute but not sure it’s worth the price.

The personalized clips are flimsy and break easily. Not sure if the sanitizer actually works. Hands don’t feel any different after using it. As opposed to alcohol based ones. I definitely wouldn’t pay so much for it in the future but it was nice to try it.

February 15, 2022
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Reply from toddlebornwild.com

Hi Marian,

Thanks for your review. I’m sorry you had a flimsy clip, we can certainly send you a new one, as it sounds as if it may be faulty? Please contact us on: customerservice@toddlebornwild.com with your address, and we can get a new one out to you.

And please rest assured that the non-alcohol spray has been tested and does work. The tests we have done on our Magic Mist shows excellent results against the Coronavirus family, and it has been through the EU biocide testing procedures, with a guarantee it kills 99.99% of viruses and bacteria. Coronaviruses are described as "enveloped" viruses with a lipid membrane which is very susceptible to Active Chlorine (the agent we use to replace alcohol).
If you'd like any more info on this point, we will happily answer any questions :-) Hannah, Founder and CEO

Rated 5 out of 5 stars

Great products!

This is my first purchase but I’m so so happy with the products and the quality. I had a little query which was answered quickly with wonderful friendly customer service. My daughter loves her antibacterial spray it’s on her school bag. It’s easy to use, handy and so portable. Will definitely recommending toddlebornwild.com to all my family and friends!!

February 9, 2022
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Reply from toddlebornwild.com

Thank you for your kind words and supporting our business :)

Rated 5 out of 5 stars

Fab thanks

Fab thanks, nice products, delivered timely, good customer service x

February 8, 2022
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Reply from toddlebornwild.com

Thank you for this lovely review :)

Rated 5 out of 5 stars

We love our 100 Family Adventures

We love our 100 Family Adventures - Ultimate Bucket List, and can't wait to start scratching off the squares. It arrived very quickly, even over the Christmas period. Will definitely be purchasing more as my little one grows and we can go on more adventures.

January 13, 2022
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Reply from toddlebornwild.com

I'm so pleased to hear that you love out 100 family adventures bucket list :) Thank you for supporting our business.

Rated 5 out of 5 stars

Fantastic product!

Fantastic sanitiser for little hands and it has actually been fantastic on my hands (I have excema so most sanitisers really sting). I'll be ordering some more and have already recommended it to lots!

January 4, 2022
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Reply from toddlebornwild.com

Thank you for your kind words :)

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