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Company details

  1. Educational Testing Service

Written by the company

Access free TOEFL practice tests, receive instant feedback, and boost your score with our expert resources


Contact info

3.4

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

On January 13

On January 13, 2026, I purchased a test scheduled for April 18. At the time of purchase, your website offered the Brazilian Real (BRL) currency option, presenting it as the cheaper alternative. However, I was actually charged an extra 60 reais compared to the correct price.
Later, I discovered that this test is no longer accepted for Australian immigration purposes. I immediately contacted your team to cancel this test and purchase the correct Australian version instead. Your representative clearly promised a 100% refund if I proceeded with the cancellation.
I followed through: I canceled the original test and purchased the new Australian version. However, you only issued a 50% refund. When I followed up multiple times demanding the remaining 50% to fulfill the 100% refund you promised, your team stopped responding entirely.
I expect you to honor your original promise and process the full 100% refund immediately.
Please resolve this matter urgently and confirm the refund within the next 48 hours. If I do not receive a satisfactory response, I will escalate this complaint to Trustpilot, the Better Business Bureau (BBB), and my credit card company for a chargeback.
Thank you for your immediate attention. Erick Levi, test order: 5134304262689222

January 12, 2026
Unprompted review
Toefl Practice logo

Reply from Toefl Practice

Hi Erick,

We believe this review may have been submitted to the wrong business.

toeflpractice.io is an independent practice platform that provides study materials and mock tests to help students prepare for the TOEFL exam. We are not affiliated with ETS, the official TOEFL test administrator, and we do not sell or manage official TOEFL test registrations.

The order number, refund issue, and currency billing you've described sound like they relate directly to ETS or an authorized test center, not us.

We'd encourage you to:
• Check your purchase confirmation email to verify which company charged you
• Contact ETS directly at ets.org/toefl for matters related to official test registrations and refunds

We genuinely hope you get this resolved quickly

Rated 1 out of 5 stars

SCAM! run away

This website does not allow users to cancel their accounts, even though there is a cancellation button available on the site. I have tried multiple times to cancel my subscription, and despite sending several emails to customer support, I have received no response at all.

This is extremely frustrating and unacceptable. It feels misleading and dishonest — once you sign up, you are essentially trapped with no proper way to cancel.

I strongly advise others to be careful. Based on my experience, this service operates in a way that resembles a scam.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Yes, you charge subscription after cancelled

Yes, you charged me 5 times after subscription cancelled, dont reply to this asking me to contact you by email when I sent 6 emails already and just 1 replied by Javier with an answer not related to my problem. Useless to contact you unless I posted a public review, now you are interested? come on !!!!
refund the 5x$9 you charged after I personally cancelled it and confirmed when period ended and it blocked access as it sholud be.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Don't take the Toefl test

Don't take the Toefl test! It is by far the worst and most unprofessional company ever saw. They made me do a test at 2AM in the middle of the night! I didn't know so I missed the test. No refund or reschedule, 400 dollars down the toilet. Robbing poor students, where is the human standard?

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very good tool

Very good tool. Was able to get top 97th percentile with only one week of practice.

March 20, 2025
Unprompted review
Toefl Practice logo

Reply from Toefl Practice

Thank you so much for this wonderful feedback!

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