Prompt and free delivery. Great help from Gael who assisted to sort my order after a few issues on website - and followed up promptly and kept me informed. Installation video and diagrams very easy t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Truly outstanding customer service. Not being a frequent online shopper, I’d failed to pickup that one of the items we’d ordered was a “pre-order” and so there’d be a delay in deliver. Once Customer S... See more
Company replied
Ordering process was simple and quick delivery. Quality is great. Design potential is limitless (could outsource to deviant or allow a mix and match of seat and lid or just a simple white seat+patte... See more
Company replied
As a third-time buyer, I was expecting the usual quality service. It was even better. Firstly, access to a sold-out product and then a connection to buy two models which are only on the French list... See more
Company replied
Company details
Written by the company
TohaaDesign is a contemporary art gallery that reinvents the toilet seat into a decorative feature. Designed in ongoing collaborations with renowned artists. Breaking away from conventions, TohaaDesign initiates cutting-edge collaborations with renowned street artists, to personalize this intimate zone with a touch of excellence. With strict specifications; the manufacturing and printing processes are essential so as not to distort the art, and remain absolutely faithful to the original canvas. After months of research, testing and fine-tuning, the project is successful, meeting high standards of quality and durability: high-end materials, stainless steel hinges and lacquer finish ensuring extreme protection and shine, not to mention the signature of the artist printed directly in superimposition on the lid. A collection of models signed by the greatest international street artists that will transform your vision of this somewhat taboo place in your home. We select the materials used with the greatest care in order to offer you a range of products of the finest quality possible. Nothing is left to chance ! At TohaaDesign, we don't compromise on design and quality. All the works of the artists with whom we collaborate are protected by the Berne Convention. Copyrights reserved exclusively to TohaaDesign.
Contact info
Brisbane, Australia
- customer.service@tohaadesign.com.au
- tohaadesign.com.au
4.7
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from tohaa design Australia
Thanks for this awesome review. We agree it’s a unique product. Don’t forget to tell your friends about us.. Cheers !!
Item arrived quickly is good quality…
Item arrived quickly is good quality look forward to using
May 18, 2022
Reply from tohaa design Australia
Hi Imogen,
Thanks for you feed back, it is really important for us to get reviews like yours.
Tohaa Design Team !
Great product. Quick delivery
Very happy with the product and arrived 2 days after ordering
May 16, 2022
Reply from tohaa design Australia
Hi Sarah,
We are pleased to hear from happy customers !
I love the pattern I ordered on my seat…
I love the pattern I ordered on my seat reasonable easy to install and very comfortable
March 9, 2022
Reply from tohaa design Australia
Hey, thank you so much ! Don't hesitate to share the awesome look of your seat on the socials and tag us @tohaadesign.
Looks great and easy to install a real…
Looks great and easy to install a real talking point in my bathroom 😊
Thanks DeeAnna
March 8, 2022
Reply from tohaa design Australia
Hi DeeAnna,
Thank you so much for your review, Did our YouTube installation video helped you ?
https://youtu.be/Udcal58DFU4
Toilet seat looks good however quality…
Toilet seat looks good however quality is a bit sub par. I’m a licensed plumber and by far the worst toilet seat bolts and hinge design I’ve ever installed
March 6, 2022
Reply from tohaa design Australia
Hi Evan,
We are so sorry to hear about your experience — thank you for bringing it to our attention. If you'd like to send us an email, we can figure out what happened and make things right.
Thanks
Tohaa Design Australia
Reply from tohaa design Australia
Thanks for the awesome review, Barry! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Would you mind sharing with your friends. Cheers!
Reply from tohaa design Australia
Liam, thank you for the great review! We’re so happy you loved your experience. Please share on the socials and tag us @tohaadesign ! Thanks
Excellent packaging and presentation
Excellent packaging and presentation. Very pleased with the product.
February 27, 2022
Reply from tohaa design Australia
Thanks Paul, we are happy that the product pleased you! please share your experience with your friends !
I absolutely love your toilet seats
I absolutely love your toilet seats. They certainly lived up to expectations. Easy to install too
February 27, 2022
Reply from tohaa design Australia
Hi Sally, thanks for your review, we are glad that you find it easy to install and loved the design ! We would love it if you could share on social media your experience and tag us @tohaadesign
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.