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Rated 2 out of 5 stars

Toilet seat was flimsy cheap plastic. At over £40; twice the price of the average Amazon examples (and they maybe of better quality!) The fixings fitted correctly and tight, allowed the seat to move... See more

Rated 1 out of 5 stars

Bought toilet seat from buy_gadgets and tried to fit found it to be faulty would not sit even seller did not want to know when I asked for free return label because it was faulty no got intouch with... See more

Rated 1 out of 5 stars

Flimsy product. Very difficult to install. Had to use the screws and washers from the previous toilet seat. The screws that came with the product was not compatible. Unfortunately Homebase advises no... See more

Rated 1 out of 5 stars

I ordered 2 toilet seats online. They took my order and money. Then 2 days later I get an email saying “ Unfortunately we are currently out of stock on the items you had chosen” no option to refund or... See more

Company details

  1. Bathroom Supply Store

Written by the company

We're the leading toilet seat supplier! Complete with a 2 year warranty, our toilet seats are made from the most durable raw materials! Simply place your order before 3pm and your brand new toilet seat will arrive in pristine condition within 2 working days, delivered to your door. All orders are fulfilled on express shipments, complete with all the fittings and fixings you'll need.


Contact info

2.1

Poor

TrustScore 2 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Toilet seat was flimsy cheap plastic.

Toilet seat was flimsy cheap plastic.
At over £40; twice the price of the average Amazon examples (and they maybe of better quality!) The fixings fitted correctly and tight, allowed the seat to move laterally and not fix firmly in place. I was very disappointed and will not use the TOILETSEATSTORE again!

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Mohammed Garda's bad toilet experience...

As a Mohammed Garda i know when somethings wrong, and i knew... the second the lads entered they covered the toilet in explosive diarrhea, it really disheartened me, because just a few minutes after the toilet seat cracked i fell straight in to the poo... the poo felt acidic and started to burn my bottom. i already had a bad day because this lad named Zoran won me in a fight at break today, i also got put in isolation, right in my spot where i knew i where i have to be, i listened like a good boy and followed all the categories given to me by the teachers.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

We brought a pictured soft close toilet…

We brought a pictured soft close toilet seat, i fitted it, 2 days later the soft closing stopped working and now the seat slams closed, I contacted the company and asked for a replacement, however there view was to save the environment they would rather not replacement the faulty seat and offered me a small discount instead. Maybe if they sent a product that lasted more than 2 days, there would be less impact on the environment. My advice is avoid this company and let's save the environment together.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Flimsy product. Not worth £30.00

Flimsy product. Very difficult to install. Had to use the screws and washers from the previous toilet seat. The screws that came with the product was not compatible. Unfortunately Homebase advises no refund or exchange. This product is cheaper in Dunelm

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Bevis New York sta tight

Bevis New York sta tight, soft close toilet seat is simply the best!
Doesn’t shift at all and the soft close is a joy. Absolutely worth spending the extra money on this well made fantastic seat.
Easily adjustable and not a problem to fit.
Would recommend 100%!

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Paid £30 for this it looks like now…

Paid £30 for this it looks like now I’ve fitted a toilet seat you had at school! £30 it’s the cheapest nastiest toilet seat I’ve ever bought! Even the finish on it isn’t good! How do you let them go through the production line without checking the finish! TOTAL WASTE OF MONEY! DO NOT BUY

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bought toilet seat from buy_gadgets and…

Bought toilet seat from buy_gadgets and tried to fit found it to be faulty would not sit even seller did not want to know when I asked for free return label because it was faulty no got intouch with ebay they was sending return label but would cost 3.35 upset with outcome just kept it so be careful when buying from them

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Poor communication from the company and lack of refund

Poor communication from the company. When ordered was due to be delivered in 3-4 days. Emailed the company when this did not happen and received no reply. A few days later received an email from PayPal to say I would receive a refund from the company. A week and a half later I am still waiting for the refund.

March 10, 2023
Toilet Seat logo

Reply from Toilet Seat

Good morning Mark,

We have looked into your order as a matter of urgency and don't seem to have received and email from you. We did see your order and see that a refund was issued the same day and unfortunately PayPal has taken a few days to process it from their end.

Could you please email us at info@toilet-seat.co.uk where we can assist you further with your order as we are now fully stocked.
We are waiting for your reply.

Many thanks
Toilet-Seat Team

Rated 1 out of 5 stars

I ordered 2 toilet seats online

I ordered 2 toilet seats online. They took my order and money. Then 2 days later I get an email saying “ Unfortunately we are currently out of stock on the items you had chosen” no option to refund or replace. I had to request a refund. As their name suggests they only sell toilet seats and couldn’t even manage that ! ! !

March 11, 2023
Rated 5 out of 5 stars

Delighted,

Delighted,
Good quality solid seat compared to the one provided for new pan, arrived quickly, easy to fit.

September 9, 2022
Rated 5 out of 5 stars

Brilliant company

Had a brilliant experience with this company. The toilet seat was cheaper than anywhere else and their customer service is fantastic.

August 11, 2022
Rated 5 out of 5 stars

Excellent

We got off to a shaky start as my loo seat vanished into the abyss. But after and exchange of emails it was all sorted quickly, professionally ad in a lovely friendly way. Would happily recommend

July 30, 2022
Toilet Seat logo

Reply from Toilet Seat

Hi Susanne, thanks very much for your review. It was a pleasure assisting you and I am pleased you appreciate the effort our team made for you. I am happily passing on your kind comments to my fellow colleagues. Many thanks.
Kleo, Toilet Seat Team 😊

Rated 5 out of 5 stars

Nothing to say

Nothing to say. Perfect product and perfect service.

July 19, 2022
Toilet Seat logo

Reply from Toilet Seat

Hi,

Thanks for taking the time to share your valued feeback. Great to hear it's a perfect produdct and a perfect service.

Kind regards,

David

Rated 5 out of 5 stars

Service perfection to be aimed for!

Best service I have received from internet company for a very long time. Ordered and delivered within 3 working days, well packaged and exactly as ordered allowing for a quick and simple fitting.
Thank you and well done.

July 11, 2022
Toilet Seat logo

Reply from Toilet Seat

Hi,

Thanks for taking the time to share your valued feedback. Fantastic to hear it's the best service you've received from an internet company for a very long time. Please let us know if you need absolutely anything.

Kind regards,

David

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