ToitChezMoi Reviews 202

TrustScore 4 out of 5

3.9

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Company details

  1. Lodging

About ToitChezMoi

Written by the company

ToitChezMoi la plateforme d'économie collaborative spécialisée dans le logement en échange service(s) met en relation des Hôtes, proposant un hébergement en échange de services rendus et des Voyageurs solidaires qui échangent leurs compétences contre un logement 🏡

Service sécurisé : les annonces des Hôtes et Voyageurs solidaires sont vérifiées par notre équipe de modérateurs avant leurs publications 🔒

Actuellement plus de 80 000 actifs en France et à l’étranger font confiance à ToitChezMoi. Vous aussi, publiez votre annonce de logement ou de services sur ToitChezMoi.com et profitez de tous les avantages du logement contre services 🤝

Contact info

3.9

Great

TrustScore 4 out of 5

202 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

One very positive and one very…

One very positive and one very negative.
Had free accommodation for six months. I mean completely free.
The very negative thing is when the owner lied through her teeth. Her ccriminal son arrived home from prison in the middle of the night.
What I do not like is the exploitation of people and it appears that nobody checks if working conditions are legal. Currently, there is an advert 25 hours of childcare for a room. There should be pay.The other thing not specific to this site but in all logement contre service. Work is `paid` according to SMIC rates. Why should this be, if one is qualified as e.g. aide soignante or tutor.
REsponse rate is about 1 in 4.

May 14, 2022
Unprompted review
ToitChezMoi logo

Reply from ToitChezMoi

Hello Eliza,

Except error of our part, you do not appear to be member of ToitChezMoi.
Please note that all ads are manually checked before being put online on ToitChezMoi. It is besides what makes that we propose quality advertisements with a very reactive customer service.

Besides, it is clearly indicated in our Terms and Conditions that the accommodation for services corresponds to a maximum of 12 hours of services per week and 9 hours for students.
We provide our Premium members with contracts and agreements so that they can start their relationship in the best conditions.

Your experience, even if it has not been with us, allows you to understand the stakes and the advantages of such a cohabitation.
Accommodation in exchange for services is above all a human experience in good intelligence and respect.

Wishing you a nice evening.
ToitChezmoi's Team.

Rated 2 out of 5 stars

a lot of non serious people

a lot of non serious people, fake profiles, dangerous people who want to know details about your accomodation, with whom are you living to rob you or do dangerous things. We need to have the possibility to block people, to filter who can see you and who can contact you ..

April 26, 2021
ToitChezMoi logo

Reply from ToitChezMoi

Hello,

Thank you for giving us a feedback.
On behalf of the entire team, we are sorry for your unpleasant experience on our platform and we will do our best to not make it happen again.

We are considering your review and we will be working in this direction.
If you have any recommendations, please do not hesitate to communicate with us.

We wish you a good day,
The ToitChezMoi Team.

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