First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good service, thorough in getting it exactly what you want and right
. Nice people to deal with.
March 30, 2026
Reply from Tolley Badges
Thank you so much for your kind feedback and continued orders with us. It is always a pleasure supplying your badges for you.
Helpful service and very
Helpful service and very easy to place orders and send designs
April 5, 2026
Unprompted review
Reply from Tolley Badges
Thank you :)
Reply from Tolley Badges
Thank you for your great rating and order with us :)
Excellent prompt service
Excellent prompt service. I had ordered before and was happy to order again.
March 26, 2026
Reply from Tolley Badges
Thank you so much for your kind feedback an order with us.
So helpful in generating artwork
So helpful in generating artwork , and options.
Payment post delivery , so helpful for event cashflow .
Prompt and efficient delivery to date needed etc
March 24, 2026
Reply from Tolley Badges
Thank you so much for your really kind review. It is lovely to read your feedback. Thank you for your order with us and review.
great phone and email service
great phone and email service
easy to navigate the site
contact between us was great kept informed of what was happening with our order
great quality badges
arrived in time frame given
great price
March 19, 2026
Reply from Tolley Badges
Thank you so much Julie for your thorough feedback. We really appreciate it. So pleased to read you loved our service and production :) Thank you for your order with us.
Great service start to finish
March 19, 2026
Reply from Tolley Badges
Thank you for your review and order with us :)
Trefoil Guild trip to Switzerland.
Have used company before but at least 20+ years ago. Very easy to work with them with design of badge and badges arrived before my deadline. Am extremely pleased with the badges.
March 19, 2026
Reply from Tolley Badges
Thank you so much for your wonderful feedback and loyal orders with us over time. It has always been a pleasure. We look forward to providing more badges for you in the future.
Updated custom badge in new Scouting colours
We were guided brilliantly in getting a recreation of a previous custom badge with updated colouring and couldn't be happier with the result.
March 16, 2026
Reply from Tolley Badges
Thank you so much for your very kind feedback. It was a pleasure being of service. We look forward to producing more order for you in the future.
The speed in dealing with our order.
The speed in dealing, producing and sending our order. The simplicity of the system, (no going round in circles) and personal feel of it all.
March 17, 2026
Reply from Tolley Badges
Thank you so much for your wonderful review. It was a pleasure being of service.
Reply from Tolley Badges
Thank you for your great feedback. Lovely to read you are really pleased with your badges :)
Tolley is a great company to work with
Tolley is a great company to work with
Always know what you are asking for and are ready to help
Their products are first class
March 13, 2026
Reply from Tolley Badges
Thank you Lynn. It is always a pleasure being of service. Thank you for your orders with us and lovely feedback.
Hannah was brilliant made my order so…
Hannah was brilliant made my order so simple and easy. The delivery came just on time too and the badges are incredible quality once again. Thank you all.
March 10, 2026
Reply from Tolley Badges
Thank you for your kind feedback. I shall pass on your feedback to Hannah and the rest of the team. Thank you again :)
Reply from Tolley Badges
Thank you so much for your lovely feedback and order with us :)
See our response in the ‘box’ above
Very impressed by the time taken to produce so many badges made for us despite
2 different designs on each 1/2 of the badges.
We have used this company several times & have never been disappointed. Will continue to use them.
February 5, 2026
Reply from Tolley Badges
Thank you so much for your great feedback. It was a pleasure producing your badges for you. Thank you for your continued support and orders with us.
Superb
Lovely people, great service, and fantastic end-product (bespoke scout badge for our 100th anniversary). Highly recommend!!
February 3, 2026
Reply from Tolley Badges
Thank you so much for your lovely feedback Jo. We really appreciate your kind words and order with us.
Excellent sevice & top quality product
First time using Tolley badges and it's been a great experience from start to finish. Really easy to deal with and I'm extremely pleased with the quality of the badges that we received.
January 27, 2026
Reply from Tolley Badges
Thank you so much for your lovely review and order with us. It was a pleasure producing your order for you. We hope we can be of service in the future for you.
Very helpful
Very helpful when communicating by email. Efficient service and badges received earlier than expected. Very happy with whole experience.
January 5, 2026
Reply from Tolley Badges
Thank you so much for your great feedback and order with us. It was a pleasure.
Fantastic badge and great communication…
Fantastic badge and great communication from the design team
February 12, 2026
Reply from Tolley Badges
Thank you for your order with us and lovely feedback.
Very professional staff
Very professional staff under very trying circumstances. Excellent turn round and superb product
February 10, 2026
Reply from Tolley Badges
Thank you so much for your 5 star rating and great feedback. I am not sure what you mean about "trying circumstances". I have looked through your order notes and looks like everything went nice and smoothly. I am glad you are pleased with our service and production :) Thanks again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.