Toluna Reviews 163

yes they are a scam still waiting for gift card06/15/2025 Gift Redeemed - Target eGift Card 15.0 USD - Order #2617289 -45000 points Processing a bunch of trash im glad we are getting the word out but they use the usa site and try to say they are different from the french scam but all the same dont waste your time

I recently joined Toluna and was really enjoying doing the surveys. I answered honestly and earned quite a few points with various companies. I also donated some
Of my points for charity.
Suddenly I received a email that a panel had decided that i have somehow been performing an activity that contradicts the terms and conditions and my points will be forfeited due to violation.
I have done nothing wrong. It seems that they don’t want to pay me,
I would hope the points I accumulated will be given to charity.

Toluna you have proved yet again that you are a unscrupulous and unethical survey company.

You don’t even deserve one star!

Toluna is an unscrupulous company who blocks their long term users from claiming their hard earned rewards!

I tried claiming my rewards 3 times and I was unsuccessful. Toluna will come back with rubbish replies that I am using my VPN to claim my rewards or my particulars are not correct.

I have been with Toluna for 6 years and my particulars has never changed. Toluna is just using this rubbish excuses to prevent me from doing my claims.

I have been writing to a customer support officer and she assured me that she will solve this problem for me. The last time, I wrote to her on April 15th 2025, she said they are investigating and will get back to me and I trusted her and waited for her reply.

It has been 14 days since I wrote to her and my points were not refunded and I could not claim my rewards.

Today, I tried to login into Toluna to check ,they blocked my account saying that I have violated their terms. All I’m trying is to redeem my points. How is that considered violating their terms? This is absolutely unreasonable and absurd!

So, this is how Toluna cheats their long term customers. Firstly, they will not allow you to claim your vouchers by saying you are using a VPN, then they will say your particulars are wrong and lastly they will block you and cancel all your hard earned points and say you have violated their terms.

They ripped me off my $20 Cole’s reward card, $25 Fuel EG card, $10 Jb Hifi voucher. I tried to claim all the above vouchers 3 times but was unsuccessful. I also had a 30 000 points which I had not claimed yet.

This is an unethical company which will rip you off your points! All your hard work doing the surveys will go down the drain.

Don’t waste your time and energy doing any surveys for this unethical company.